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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... Ver más

Valorada con 5 estrellas sobre 5

I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Hi... Ver más

Valorada con 5 estrellas sobre 5

Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products an... Ver más

Valorada con 2 estrellas sobre 5

Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... Ver más

Información sobre la empresa

  1. Tienda de arreglos de plantas

Escrito por la empresa

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

370 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 20% de las opiniones negativas

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4,0

Todas las opiniones

(370)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top Roses

I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Highly recommend

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Support small & local

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt, last minute gifting. Highly recommended!

6 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered several times now from this…

Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products and customer service.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality and peace of mind

Have used them a number of times now because the plants are always of a very high quality, Delivery is fast and just as importantly, always so well packaged. The recipients have always remarked on this and it means peace of mind that my gift will impress

24 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

I had a rose sent to me as a gift at Christmas and was delighted by the quality of the plant and the excellent packaging. In the last week I have been thrilled by the appearance of the first buds and am looking forward to flowers in the months ahead.

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful Plants & Fantastic Service

I use Plants By Post regularly and honestly can’t recommend them enough. The quality of the plants is always exceptional — healthy, well packaged and far better than many other online plant retailers I’ve tried. Every delivery arrives in fantastic condition and it’s clear a lot of care goes into both the plants and the packaging.

The customer service from the team has also been brilliant whenever I’ve had questions, with quick responses and genuinely helpful support. I’ve personally never had any issues with any of my orders, which is why I continue to order from them so often.

Any negative comments I’ve seen must have been very unfortunate experiences because my experience has only ever been positive. Reliable service, beautiful plants and a company I’m always happy to recommend.

20 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

Delivery was quick, and it’s clear they really care about the quality of their plants and customer service. My friend was delighted with the milk churn planter!

4 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mothers Day Gift

I bought a last minute mothers day gift and it couldn't have been a smoother experience. The plant arrived beautifully packed and wrapped, on time and my mum said it was the best thing I'd ever bought her! Thank you

15 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Wasnt impressed with my 3 Seasonal…

Wasnt impressed with my 3 Seasonal Planted Wooden barrels i bought for the wives 50th Birthday,doesnt seem to be a lot of colour in there and one of them has very loose plants in the barrel like they have been thrown in there and not planted at all well.Lets just say they have not blown me away for £160.48 which would have been £179.97 without the first order discount.My fault entirely as I went on what they looked like and didnt pay attention to the poor reviews.From Damon Moffatt.Ps.Just sent an email to the company as you asked!Pss.If you expect your product to look like the photos on there site you will be sorely disappointed,they apparently have 60,000 satisfied customers yet have a Trust Pilot score of 2.5 out of 5,i will leave you to do the maths .👍Psss.Sent a photo to Plants By Post,there reply was oh thats "TERRIBLE" it must have been knocked about in transit,would you like us to send you another one??I said i ordered 3 from you and none of them looked like the ones advertised online,lets leave it at that shall we.🙄 Not heard back from them since,please read the reviews before ordering anything these currently get 2.5 stars out of 5 and my first and last experience from them when it was for my wifes 50th Birthday was awful.From Damon Moffatt.

18 de mayo de 2026
Opinión espontánea
Logotipo de Plants By Post

Respuesta de Plants By Post

Hello we are sorry to hear this, please can you maybe email us at sales@plantsbypost.co.uk so we can put this right. I know Trustpilot seems to be a place to moan at companies but we would love to and always aim to put things right. We have over 60000 happy customers and many great reviews. If you send us an email we will do our best to put it right for you. Thank you

Valorada con 1 estrellas sobre 5

This company continues to recommend…

This company continues to recommend plants like the Peace Lily as pet safe. They are toxic to cats. Please do your own homework on what plants are safe for your pets & do not trust what this company says.

9 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Used to be great, not anymore

Used to be great, used the a lot over the years. But this Christmas I had a bad experience, orders delivered late. One order returned to them, they have not contacted me, nor refunded me. I've tried contacting them but they are ignoring me. I just wanted the order delivered, was willing to pay to solve, instead they just took my money and ran.

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

So disappointed with this company

So disappointed with this company. I ordered on the 12/12 and selected delivery on the 23/12 as it was Christmas gift for someone and I wanted the plant to be as fresh as possible. By the 22/12 I hadn’t had any tracking information so I sent a message enquiring about it. I had no reply but I had an email back saying ‘order cancelled’ with no explanation.

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ruined orchid

Ordered an orchid for my grandmothers birthday and paid extra for gift wrapping and special delivery. Instead, they never even attempted to deliver to her, instead leaving it at the post office in a battered mess. The orchid was ruined with broken leaves and the whole experience was not what I paid for. I contacted Plants by Post straight away who said they’d offer a refund, but despite following up for a month they’ve never gotten back to me. Definitely DO NOT RECOMMEND and you’d be better off going for a local florist.

11 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely beautiful fresh plant.

Purchased lavender Augustifolia in milk churn. As a gift for my Son for his new home.
Just been delivered. He is delighted. He sent me photos. I am so pleased. The plant & Churn are beautiful. Great delivery able to track. Thankyou so much.
Ann Galvin.

19 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Added me to their mailing list without…

Added me to their mailing list without consent. Seemed unable to explain how this happened and told me "just wanted to assure you that we only use your email for our own marketing and for no other companies." even though I had not given them consent to market to me and this was not why I contacted them. Seems a very basic lack of understanding about privacy and data handling.

Abandoned cart emails may be permitted under GDPR (although 3 in as many days plus a welcome email which seems to have been sent as part of their regular mailing list may come across as a little excessive ) but being added to any other mailing list would not be compliant.

Edit: I never placed an order so never submitted a form with a pre-ticked box for mailing list consent (pre-ticked boxes are not considered consent for mailing lists by the ICO anyway...) I received the 10% off email so this only confirms that you DID sign me up to your mailing list without my consent. But I never signed up myself or submitted my form as I didn't go ahead with my order and am very glad I didn't now if this is the kind of company you are! I'm not sure how you can so consistently miss the point and continue to act as though adding my email to your mailing list without consent was ok. I should never have had to email to be removed because I should never have been added.

5 de mayo de 2025
Opinión espontánea
Logotipo de Plants By Post

Respuesta de Plants By Post

Hello thanks for the review, as per other correspondance we have commuinicated that we never sign people to a list without consent. The system we use is Shopify the biggest ecomerce platform in the world. If you enter the email on checkout a box comes up that re being kept informed of updates etc. Also if you sign up for newsletter you get 10% off your first order. Also since you emailed and asked to be removed we have removed your details from the email list. Thank you for the review we will look at how we can make this clearer in the future.

Valorada con 5 estrellas sobre 5

Could not be better...

Plants arrived this morning for planting out in my baskets and so much better that the ones available in my local garden centre. I ordered these a month ago and gave today as date for delivery! Very well packed and will be using Plants by Post again for sure...

20 de mayo de 2025
Opinión espontánea

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