Using PlanUp has been a fantastic experience from day one. The support from Stephen, Tom and the team is outstanding. They’re always quick to answer the phone and have often gone above and beyond... Ver más
La empresa ha respondido
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Using PlanUp has been a fantastic experience from day one. The support from Stephen, Tom and the team is outstanding. They’re always quick to answer the phone and have often gone above and beyond... Ver más
La empresa ha respondido
Really good piece of software, just the odd issue with crashing especially through windows and desktop. Slightly frustrating when adding walls and they have to run from the end of another wall but w... Ver más
La empresa ha respondido
I have used Plan-up for over 5 years and apart from the software being easy to use, with such professional results, the customer service is FIRST CLASS. They are friendly, knowledgeable and always a... Ver más
La empresa ha respondido
I have used Plan Up for over 10 years now and I can confidently recommend their services to anyone. They have always been at the end of the phone to help with any issues I might have plus they are sma... Ver más
La empresa ha respondido
Industry leading floor plan software for Estate Agents and Domestic Energy Assessors. PlanUp is the perfect tool to create marketing floor plans. Integrations with the UK's major accreditation bodies help streamline the data collection and calculation process, allowing DEA's to make calculations for residential energy performance certificates. PlanUp is also used by a multitude of other sectors, including Painters and Decorators, Carpet Fitters, Heating Engineers and Plumbers. An average of 35,000 floor plans are created every month, by users around the world, on Windows, Mac, and iPad.
Prototec Software Ltd, Unit 214, Filwood Green Business Park, Filwood Park Lane , BS4 1ET , Bristol, Reino Unido
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Using PlanUp has been a fantastic experience from day one. The support from Stephen, Tom and the team is outstanding. They’re always quick to answer the phone and have often gone above and beyond to help us. One moment that really stood out was when one of our agents made a mistake on a floor plan that couldn’t be fixed. Tom manually rebuilt the entire plan within 10 minutes, completely free of charge. You don’t get that kind of service often.
The app itself is reliable, and easy to use. As an agency with several providers, being able to log in and view any of their plans at any time is a huge benefit. It means we can make quick changes remotely without delays or needing to go back to the original provider.
We highly recommend PlanUp, both the product and the people behind it.

Respuesta de PlanUp
As an EPC assessor i was getting criticised by the auditors about the quality of my floor plans, etc. From the moment i first contacted the sales team, i was already considering the purchase, but was hesitant as to how it would help my business. Now ive got it, i had the usual teething problems, which i am now sailing through it, i produce a good quality report every time, and when i have needed to contact technical support they have been brilliant. Well done and a good honest company

Respuesta de PlanUp
Tom W. was so helpful and friendly. He went above and beyond to answer my questions and resolve my issues.
Excellent customer service and exceeded my expectations.
Highly recommend!!!

Respuesta de PlanUp
The app is so useful for my work and easy to use, I couldn’t work without it now, iv tried a few similar app but none compare 10/10

Respuesta de PlanUp
Aside the actual product - it's the customer service - absolutely above and beyond throughout the whole process of learning: when you get stuck, they're there, reactive, proactive, helpful and patient. As a 'newbie' to transferring sketches to commercially acceptable plans for my clients PlanUp have made this transition extremely manageable. Couldn't rate them any higher and thoroughly recommend. Thank you.

Respuesta de PlanUp

Respuesta de PlanUp
Top marks to PlanUp's tech support team. I lost a plan I had spent ages working on, however a very kind and helpful tech support person on the phone managed to retrieve it for me. Brilliant!

Respuesta de PlanUp
Very useful tool, sometimes I have issues as I get stuck with some mesures.
For EPC few more addition can be made and few improvments (vents, Fans, Air Con, a better way for slope roofs and velux etc)

Respuesta de PlanUp

Respuesta de PlanUp
Quick to reply and deal with my query, been a user for years and all ways had good service.

Respuesta de PlanUp
I have used Plan Up for over 10 years now and I can confidently recommend their services to anyone. They have always been at the end of the phone to help with any issues I might have plus they are small enough to take and act on feedback to improve the service.

Respuesta de PlanUp
Excellent customer service. Nice straightforward app. Thank you!

Respuesta de PlanUp
Everything is easy to use when you get used to it. However I have had problems where I can't extend a room if I have edited the wall, e.g putting a angle on a wall prevents me from extending the room.

Respuesta de PlanUp
Fantastic software, easy to use and looks great.
Brilliant support from the Plan Up team as and when required. On occasion we come across difficult plans and the team are always on hand to help.

Respuesta de PlanUp
Really good piece of software, just the odd issue with crashing especially through windows and desktop.
Slightly frustrating when adding walls and they have to run from the end of another wall but with some tweaking you do end up with the result you want.

Respuesta de PlanUp
I have had issues with one articular plan in that it got to a certain point and would not complete any rooms

Respuesta de PlanUp
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