The Plastic Centre Opiniones 507

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The plastic company have a great range of products.We ordered Green pvc for our summerhouse.It was on sale so we ordered and it came within a reasonable time.They only deliver to Scotland one day a... Ver más

Valorada con 1 estrellas sobre 5

Never received my order ! Scammers ! Made an order on 16/04/2016 now 14days later my order still haven’t arrived . I emailed multiple times getting ignored , calling them daily - nothing no rep... Ver más

Valorada con 5 estrellas sobre 5

Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The order was acknowledged immediately. I contracterd the firm regarding non-delivery of the items which I had ordered on Friday 10th April 2026 by e-mail which was answered promptly. The order was... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de materiales para la construcción
  2. Mayorista de plásticos

Escrito por la empresa

With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

507 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 61% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

OREDERED PRODUCT CAME ON TIME DIDTHE…

OREDERED PRODUCT CAME ON TIME DIDTHE JOB !

29 de diciembre de 2025
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Respuesta de The Plastic Centre

Hi Tim,

Thank you for your review! We’re glad your order arrived on time and did exactly what you needed. We appreciate your feedback and hope to help you again in the future.

Kind regards,

Lily

Valorada con 1 estrellas sobre 5

Bought 3m rigid angle on Monday 5th

Bought 3m rigid angle on Monday 5th. Paid £25 plus £12 next day delivery. No order confirmation, no product (4 days later) and nobody answers the phone. Have they gone bust??

5 de enero de 2026
Opinión espontánea
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Respuesta de The Plastic Centre

Hi Mark,

Thank you for your review. We’d like to reassure you that we are very much trading. Your order was dispatched the next working day; however, unfortunately the item was damaged during transit, and the courier did not notify us at the time.

Once you emailed us to make us aware of the issue, we were able to investigate promptly and issue a full refund. We’re sorry for the inconvenience caused and appreciate you bringing this to our attention.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Excellent!

Price, quality and pick up was excellent!

2 de enero de 2026
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Respuesta de The Plastic Centre

Hi Kevin,

Thank you for the great review! We’re pleased to hear you were happy with the price, quality, and the pick-up service. We really appreciate your feedback and look forward to helping you again.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Ordered some stuff last summer

Ordered some stuff last summer. Everything was great. They delivered the items within the timeframe they promised and the boards were all good.

1 de agosto de 2025
Opinión espontánea
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Respuesta de The Plastic Centre

Hi Yas,

Thanks for taking the time to leave a review. It’s great to hear your order was delivered as promised and that you were happy with the quality of the boards. We appreciate your feedback and look forward to working with you again.

Kind regards,

Lily

Valorada con 1 estrellas sobre 5

Paid but no goods

Ordered and paid some 10 days ago. The wrong item was delivered. In spite of multiple emails and multiple attempts to phone, no response and the phones are just not answered.
[update] Payment refunded, with apologies.

30 de noviembre de 2025
Opinión espontánea
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Respuesta de The Plastic Centre

Hi JDN,

Thank you for updating your review. We’re pleased that the matter has now been resolved and that a full refund was issued along with our apologies. We appreciate your patience while this was addressed and thank you for bringing the issue to our attention.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Easy to navigate website

Easy to navigate website, prompt and efficient service!

2 de diciembre de 2025
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Respuesta de The Plastic Centre

Hi John,

Thank you for your great review! We’re pleased to hear you found our website easy to use and the service prompt and efficient. We really appreciate your feedback and look forward to helping you again.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Excellent service on time

Excellent service on time

30 de noviembre de 2025
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Respuesta de The Plastic Centre

Hi Stephen,

Thank you for your review! We’re glad to hear you received excellent service and that everything arrived on time. We appreciate your feedback and hope to help you again soon.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

My odred wasn't delivered

Thank you plastic centre for beaing here 4 me and sorting problems even when fedex let you down

26 de noviembre de 2025
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Respuesta de The Plastic Centre

Hi ScottishMK,

Thanks for taking the time to leave a review. We’re really pleased we could help get things sorted for you, even when things didn’t go to plan with the courier. Your patience and understanding are much appreciated, and we’re glad we could support you through it.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Ive recently started using plastic…

Ive recently started using plastic centre cramlington after a long time and I would highly recommend speaking with DJ the branch manager, he’s down to earth and very professional, top service

16 de octubre de 2025
Opinión espontánea
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Respuesta de The Plastic Centre

Hi Craig,

Thanks for taking the time to leave a review. Great to hear you’re back with the Cramlington branch and that DJ has been able to give you the level of service you expect. He’ll be chuffed to hear your feedback — thanks again for the recommendation!

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Excellent pricing & availability

Excellent pricing, instant availability and fast shipping. The item was well protected and is now successfully in service.

27 de octubre de 2025
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Respuesta de The Plastic Centre

Hi Joel,

Thank you for your excellent review! We’re really pleased to hear you were happy with the pricing, quick availability, and fast delivery — and great to know the item is already in use. We appreciate your feedback and hope to assist you again soon.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Great service and great product

Great service and great product. Used for several projects in the house all look great. Ź

27 de octubre de 2025
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Respuesta de The Plastic Centre

Hi Railton,

Thank you for your great review! We’re delighted to hear you’re happy with both the service and the products, and it’s fantastic that they’ve worked well for several projects around your home. We really appreciate your continued support and kind feedback.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Excellent product and price and pretty…

Excellent product and price and pretty good postal service

27 de octubre de 2025
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Respuesta de The Plastic Centre

Hi Ian,

Thanks for the great review! We’re glad to hear you’re happy with both the product and the price, and that your order arrived smoothly! We really appreciate your feedback and hope to serve you again soon.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

First class

Good quality product and very helpful staff

29 de septiembre de 2025
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Respuesta de The Plastic Centre

Hi Howard,

Thank you for your kind review! We’re delighted to hear you were pleased with the quality of our products and found our team helpful. We really appreciate your feedback and hope to serve you again soon.

Kind regards,
Lily

Valorada con 5 estrellas sobre 5

Sent the wrong panels but sorted it out

Sent the wrong panels to being with, but done their utmost to sort out the issue. So can't fault them in the end.

30 de septiembre de 2025
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Respuesta de The Plastic Centre

Hi Dave,

Thanks so much for the 5-star review! We really appreciate your patience and are glad our team could quickly sort things out for you. Great to hear everything worked out in the end — we look forward to helping you again soon!

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Really good service and quick delivery

Really good service and quick delivery
Happy with the way the did everything from start to finish

29 de septiembre de 2025
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Respuesta de The Plastic Centre

Hi Shaheen,

Thank you for the great review! We’re delighted to hear you were happy with the service and quick delivery from start to finish. We really appreciate your feedback and hope to serve you again soon.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5
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Respuesta de The Plastic Centre

Hi Lorna,

Thank you for taking the time to leave a review! We’re really pleased to hear your order arrived on time and that our driver was friendly and helpful. It’s great to know everything went smoothly — we appreciate your feedback and hope to serve you again soon.

Kind regards,

Lily

Valorada con 5 estrellas sobre 5

Great Service

Just had some double glazed sealed units replaced through the house that were stained and damaged due to wear and tear. Had called a number of local glaziers, most didn't have the decency to reply or even acknowledge the voicemail/email. Jamie from Plastic Centre priced the job, provided an installation date. Jamie arrived on the appointed day, all panes replaced with minimum disruption, tidied up, cleaned all the replacement glass. Very friendly, courteous, professional fella. Would highly recommend

22 de septiembre de 2025
Opinión espontánea
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Respuesta de The Plastic Centre

Hi Gary,

Thank you for your fantastic review! We’re so pleased to hear that Jamie was able to provide you with a professional, friendly, and efficient service. We’ll make sure your kind words are passed on to him — feedback like this really means a lot to our team.

We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Lily

Valorada con 5 estrellas sobre 5

Great Service at the Cramlington branch

Visited the Cramlington branch today 16th September 2025.
The manager D J gave us product advice and talked us through the kit we needed to fix our gutter problems. What a star!! 10/10 for customer service. Please give him a pat on the back he absolutely deserves it. What a great guy.

16 de septiembre de 2025
Opinión espontánea
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Respuesta de The Plastic Centre

Hello Mr. Evans,

Thank you so much for your kind review. We’re delighted to hear that DJ at our Cramlington branch was able to give you the advice and support you needed — we’ll be sure to pass on your fantastic feedback to him. It’s great to know his service made such a positive difference to your visit.

We really appreciate you taking the time to share your experience and look forward to helping you again in the future.

Kind regards,
Lily

Valorada con 1 estrellas sobre 5

I had the most horrific experience in…

I had the most horrific experience in the Gloucester branch, I had the previous day spent almost £900 for plastic guttering and fittings.
I had been dealing with Simon over the phone, Simon was extremely helpful and because of his enthusiasm and skill I decided to give him my business, he was not the cheapest however he could deliver promptly.
This was a rush order and I miss a couple of things off but also needed to return a few bits.
I was confronted with a horrible rude manager who was only interested in cashing up, I was charged 20% restocking and 3 clips which I wanted replaced as they were faulty however the manager threw the clips in the bin, when I questioned the replacements or the refund… I was told they left here in perfect condition “you must have broken them” therefore no refund, I took the faulty clips away.
It was a horrible experience, I was refused access to a more senior manager or to the M D on the basis that as the branch manager she Jacky O’Shea knows best.
People skills are clearly not a requirement in this branch.

12 de septiembre de 2025
Opinión espontánea
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Respuesta de The Plastic Centre

Hello Tom,

Thank you for your feedback. We are very sorry to hear about your experience at our Gloucester branch, and we understand how frustrating this must have been, especially after the positive service you received from Simon.

We take all feedback seriously and would like the opportunity to look into this further for you. Please contact us at 0121 227 5093 with your order details so we can review the situation and work towards a solution.

Kind regards,
Lily

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, easy to order and a good quality product at a competitive price!!

29 de agosto de 2025
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Respuesta de The Plastic Centre

Thank you, Glyn , your feedback is much appreciated !

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