site is ok. Veel reclame, maar winsten zijn wel echt. Support is er, maar reageren best langzaam. daarom 4 gegeven voor de snelheid.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Extremely happy with my purchase. Friend and family loved Thier surprise gift.
Filter by ''has megaways'' or ''has free spins'' would be useful. Only basic filters available.
Excellent quick delivery. They look and smell really good.
Información sobre la empresa
Escrito por la empresa
Winhero
Información de contacto
Holanda
- pokescents.com
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
UI inconsistent
Mobile app and web have different menus. Confusing between devices.
Multi device fail
App on phone, web on laptop, both fought each other. Logout on one forced logout on other, broken session sharing.
Game filter by feature missing
Filter by ''has megaways'' or ''has free spins'' would be useful. Only basic filters available.
System errors lead to incorrect balance…
System errors lead to incorrect balance updates and confusion regularly.
Search broken
Search bar found nothing for Starburst, even on exact title typed.
site is ok
site is ok. Veel reclame, maar winsten zijn wel echt. Support is er, maar reageren best langzaam. daarom 4 gegeven voor de snelheid.
Chat requires account pre-auth
Live chat requires login. Pre-sign-up questions hard to ask.
Promo terms in separate language
Promo terms in 2 languages (bad translation). Confusing.
Search broken
Search bar found nothing for Gates of Olympus, even on exact title typed.
Old account still worked fine
honestly, i made this account like two years ago, played once, plus then forgot it existed. Came back now, reset my password, plus everything just worked. No weird re-verification or anything. Balance was zero of course, but that’s on me.
Too Many Promotions, Not Enough Service
They were very quick to send me deposit offers, but not quick at all when I needed help. My inbox was full of promotions, while my support ticket sat unanswered. That tells me their priorities are not really with the players.
Tiny deposits still accepted
Some casinos want at least 20 or 25 to start. Here I could put 5 in with my card and it wasn’t a problem. I like to test things cheap first, so being able to play real games with that amount was a big plus for me.
Website text readable on big TV
Sometimes I cast my screen to the TV and the fonts are big enough, looks funny but works.
Cool daily promos
Not every day is interesting but sometimes there is a reload bonus or free spins that gives me a reason to log in for a bit.
Blackjack dealers friendly, not fake
In some live casinos the dealers act like robots, smiling too much. Here they chat a bit but not too much, and they answered some basic rules question I had without sounding annoyed. Makes the table feel relaxed, which I appreciate when losing hands.
Tiny complaint about font size
On my phone, some help texts are a bit small. I zoom in and it’s fine, just wish it was bigger by default. Rest is good.
Helpful FAQ section
Most of my questions were answered in FAQ so I didn’t even need chat. Explanations were short but clear.
Text could be bigger
On my phone some of the small print for terms is tiny, I have to zoom in, but at least it’s there and doesn’t feel hidden.
Perfect when I’m stuck at home
During rainy days I just make tea and play for an hour, feels cozy and the casino works fine without any fuss.
Cashed out to Revolut card
I wasn’t sure if my Revolut card would work, but the withdrawal went through in about a day and a half. No extra fees from the casino side as far as I can see. That’s convenient for me since I use Revolut a lot.
La experiencia Trustpilot
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