POOTOO Opiniones 

14
TrustScore: 3 sobre 5

3,1

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Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

POOTOO designs and crafts solid wood furniture rooted in Mid-Century Modern aesthetics. Every piece is built from responsibly sourced hardwoods — no particle board,— and backed by a 1,095-day warranty. We ship directly to your door with free delivery and a 180-day return window. Good design should last. We make sure it does.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

14 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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3,1

Todas las opiniones

(14)

9 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Zero stars

Zero stars. I ordered an overpriced shoe bench. It took AGES to arrive and it is trash. The company has said for 3 months they will provide a partial refund and ship a replacement ball (because I can’t use the bench until they do). But All they send are marketing emails (even though I continue to mark as spam). I will never spend money with this company again. Terrible products and service. I urge everyone to avoid.

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible quality and horrible return policy

I got the blue and red shoe storage bench for $300. Nearly every red ball screw came with damage of some kind, and it feels far cheaper than it looks. The cushion also came misshapen with a visible line on the edge as it had not been upholstered correctly. More, it wiggles when you sit on it. Save your money, the most this product should be is $50. I am very disappointed. No returns unless you pay the cost for shipping.

24 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

the Aven Side Table i received was trash

the Aven Side Table i received was very low quality: it wobbles when assembled any time it is touched, and the parts do not fit together correctly, for example.
when i wanted to return it, pootoo china said i had to pay for return shipping.
that was not in any of the communication i received from them. anyhow, called my ccard co to cancel the transaction...
pootoo is a rip off. the product i received was garbage.

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect size

My room is pretty small, so this fits just right. I use it every single day - honestly, it's exactly what I needed!

8 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Beautiful Design

I've had this red iron nightstand for 3 months now and I still love it. The design is beautiful and the materials feel high-quality.

21 de octubre de 2025
Logotipo de POOTOO

Respuesta de POOTOO

Dear Dann,

We’re delighted to hear that you’re still loving the red iron nightstand after three months. Thank you for noticing the beautiful design and quality — it means a lot to us. Thanks again for your kind words and support!

Warm regards,
Pootoo Team

Valorada con 5 estrellas sobre 5

Great quality

Beautiful vanity — great quality

30 de septiembre de 2025
Opinión espontánea
Logotipo de POOTOO

Respuesta de POOTOO

Hi Mariana,

Thank you for your feedback. We apologize for the initial delay and confusion with your order.

After staying in touch, we’re happy to confirm that the issue has been fully resolved and your item was successfully delivered. We truly appreciate your patience and understanding.

Our team is committed to ensuring a smooth experience for every customer.

Warm regards,
Pootoo Team

Valorada con 1 estrellas sobre 5

Watch out for this company…Pootoo

Watch out for this company. My table was delivered in packaging that looked like it had come undone and then taped back together. The table was chipped, the sides of the shelves were unfinished and the finish on top had white spots that looked like bleach spots. When I contacted them they offered to send me a touch up kit. Obviously, that would not help the chips or the damaged finish. They said I could return it for a full refund…at my expense…TO CHINA. I am pursuing the matter with my credit card. I won’t be ordering furniture advertised by companies on Facebook Marketplace again.

1 de abril de 2025
Opinión espontánea
Logotipo de POOTOO

Respuesta de POOTOO

We’re very sorry to hear about your experience — this is not the quality or service we stand for at POOTOO. We're looking into what went wrong and are reviewing our packaging and quality control processes.

We understand how frustrating international returns can be, and while our current policy reflects this, we’re actively working on better solutions. We’ve also escalated your case internally to find a more reasonable resolution.

To anyone reading: we take all feedback seriously, and we’re committed to making things right for our customers.

Valorada con 1 estrellas sobre 5

The product I bought arrived damaged

The product I bought arrived damaged. The company refused to accept a return without my paying for return shipping. A scam, overseas company.

15 de abril de 2025
Opinión espontánea
Logotipo de POOTOO

Respuesta de POOTOO

We're very sorry to hear about your experience. We understand how disappointing it is to receive a damaged item.

Our customer service team has already issued a 50% partial refund as a gesture of goodwill, considering the circumstances. While our return policy requires customers to cover return shipping in some cases, we always strive to find a fair solution.

If there's anything else we can do to assist you further, please don't hesitate to reach out. We truly value your feedback and appreciate your understanding.

Valorada con 1 estrellas sobre 5

Bought orbs side table

Bought Orva side table. Took a month to arrive from China. Had to leave outside for days because the smell was so strong. Cheap piece of prefab garbage with uneven finish. Another hard lesson learned.also started receiving large amounts of spam and porn email directly after buying. A site and products to avoid.

9 de marzo de 2025
Opinión espontánea
Logotipo de POOTOO

Respuesta de POOTOO

Thank you for your feedback. We are sorry to hear that your shopping experience did not meet your expectations.

Regarding the odor issue you mentioned, some furniture may have residual smells after long-distance transportation and sealed packaging. This usually dissipates after being placed in a well-ventilated area for a few days. We are committed to providing high-quality products, and if you have any concerns about the item you received, please feel free to contact our customer service team—we are here to assist you.

As for the spam emails, we take customer privacy very seriously and do not share any information with third parties. If you have been receiving unsolicited emails after your purchase, we recommend checking your email security settings and ensuring that the same email address has not been used on unrelated websites.

We sincerely hope to have the opportunity to improve your experience. If you need any further assistance, please do not hesitate to contact our customer service team.

Valorada con 4 estrellas sobre 5

Fast & Timely

Was surprised how quickly my order arrived! The chat support was helpful when I had a question. Assembly was bit tricky, but I managed it, and the materials is really good quality.

11 de febrero de 2025

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