Spending this amount of money is a huge decision and an off-plan purchase involves a lot of trust and research. It was clear from the start that they had done extensive checks on every aspect of the d... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
They're very knowledgable and happy to explain things in great detail. We had previously bought an apartment in Liverpool from them and we wanted to invest further. We opted for their social housing... Ver más
La empresa ha respondido
As a first time investor I was grateful for their patience in making sure that I grasped each little aspect of my investment. I was also impressed with their in depth knowledge of each development and... Ver más
La empresa ha respondido
James and his team provided all the essential information an investor might need, backed by thorough and insightful research. What truly sets them apart is their focus on solid facts rather than flash... Ver más
La empresa ha respondido
4,9
Excelente
204 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We felt that we were gaining an…
We felt that we were gaining an education, rather than being sold to. They are great to work with. Thank you.
21 de mayo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that you felt informed and educated throughout the process, rather than pressured. Helping our clients fully understand their investment options is a key part of how we work, so your feedback is greatly appreciated.
It’s been a pleasure working with you, and we thank you for choosing Portico Investment.
Spending this amount of money
Spending this amount of money is a huge decision and an off-plan purchase involves a lot of trust and research. It was clear from the start that they had done extensive checks on every aspect of the developments. We also looked at some price comparisons and were surprised at the huge savings. Having exchanged, we look forward to completion later in the year.
5 de mayo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We completely understand that investing at this level, especially in an off-plan property, requires a great deal of trust and careful consideration. We’re delighted to hear that our due diligence and detailed approach gave you confidence from the outset.
Thank you for choosing Portico Investment, and we look forward to supporting you as your investment progresses.
As a first time investor
As a first time investor I was grateful for their patience in making sure that I grasped each little aspect of my investment. I was also impressed with their in depth knowledge of each development and the fact that there was no sales pressure. I was happy to use their recommended solicitor which resulted in an easy exchange.
29 de abril de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that, as a first-time investor, you felt fully supported and never rushed throughout the process. Taking the time to ensure every detail is clearly understood is something we place great importance on, so it’s great to know this made a positive impact on your experience.
It’s also wonderful to hear that our in-depth knowledge of the developments and no-pressure approach gave you confidence in your decision. We’re pleased that using our recommended solicitor helped make the exchange process smooth and straightforward.
Thank you for choosing Portico Investment, and we look forward to supporting you on your investment journey.
Everyone we spoke to
Everyone we spoke to, either on the phone or in person, is very helpful and efficient. From the outset, all information we requested was supplied promptly, clearly, and with full explanations. A visit to the location of the development, including an explanation on how local employers and attractions would positively impact on the rental prospects, was offered. We have already recommended them.
17 de abril de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that every interaction with the team was helpful and efficient, and that the information provided was clear, prompt, and fully explained. Ensuring our clients feel well-informed from the outset is something we place great importance on.
Thank you for your recommendation, it truly means a lot to us. We look forward to supporting you as your investment progresses.
Realastic returns
Rose guide us through their new opportunity and we were very impressed with her knowledge and with the investment offered. The returns are realistically based on existing properties and rentals and provide us with full security.. we have finally taken our first steps into property investment.
31 de marzo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that you felt well guided through this new opportunity and that the knowledge and support provided gave you confidence in the investment. It’s especially great to know that the realistic returns and security of the offering stood out to you.
Congratulations on taking your first steps into property investment!
Experience with Portico Invest
Wemsman Property Ltd experience with Portico Invest started with excellent relationship and continues upward. This is the 2nd investment been sealed.
What i admire most is due diligence with empathy and patience.
1 de abril de 2026
Opinión espontánea
Respuesta de Porticoinvestment
Thank you for your 5★ review.
We’re delighted to hear that your relationship with Portico Investment has gone from strength to strength, and congratulations on securing your second investment with us. Your continued trust is greatly appreciated.
Explained everything in details
They're very knowledgable and happy to explain things in great detail. We had previously bought an apartment in Liverpool from them and we wanted to invest further. We opted for their social housing investment, as it was already built and producing income. Adeel is our main point of contact and we are grateful for all his guidance and assistance.
23 de marzo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that you chose to invest with us again following your previous Liverpool purchase. It’s great to know that the Social Housing investment appealed to you, particularly with it being already built and income-producing.
Adeel will be very pleased to hear your kind feedback. Providing clear, detailed guidance and ongoing support is something we take great pride in.
Good service
Duane has been exceptionally helpful and patient. We are very pleased with his service.
16 de marzo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that Duane has been so helpful and patient throughout your experience. Providing a high level of service and support is something we take great pride in, so your kind feedback will be very much appreciated.
Thank you for choosing Portico Investment.
Once again
Once again we have been impressed with Adeel and his colleague. He worked hard to make things right for us and even though we are existing investors, he did not take our repeat custom for granted. Thank you
10 de marzo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that you’ve once again had such a positive experience with Adeel and the team. Looking after our existing investors is incredibly important to us, so it’s great to know that you felt your continued trust and repeat investment were truly valued.
Adeel will be very pleased to hear your kind feedback, and we appreciate you taking the time to share it.
Thank you again for your continued support of Portico Investment.
Very good service
I have only compliments for the team at portico, and especially for Elijah who made me lots of his time. As a foreign buyer I was very cautious and elijah guided me through property choice and provided deatils of experts for tax and financing advice. A top class service all around.
2 de marzo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that you had such a positive experience with the Portico team, and especially with Elijah. Taking the time to guide clients carefully through property selection and the wider investment process is something we place great importance on, particularly for overseas buyers who may be navigating the UK market for the first time.
It’s great to know that the introductions to tax and financing specialists were helpful and that you felt fully supported throughout. Your kind words about the service mean a great deal to the team.
We are enjoying our experience
We are enjoying our experience and find it rewarding and and very informative. Josie's communication is very helpful and she is prompt in returning mails and call. The entire team are polite, friendly and helpful. Their built and tenanted investment is, in our opinion, the best property investment offering in the UK
3 de marzo de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We’re delighted to hear that you’re enjoying the experience and finding the process both rewarding and informative. Clear and responsive communication is very important to us, so it’s great to know that Josie’s support and prompt responses have made a positive difference.
It’s also wonderful to hear your kind comments about the wider team and your confidence in our built and tenanted investment opportunities. Feedback like this means a great deal to us.
Thank you for choosing Portico Investment and for placing your trust in the team. We look forward to continuing to support you with your investment journey.
Very good
This is our first investment and everything has been very calm and going to plan. Duane after us and dealt with all our questions very professionally and quickly. He has kept me informed all the way and I am now getting regular construction updates.
13 de febrero de 2026
Respuesta de Porticoinvestment
We’re delighted to hear that your first investment experience has felt calm and well managed, that’s exactly what we aim to deliver. Duane takes great pride in supporting clients thoroughly, responding quickly to questions, and keeping communication clear at every stage, so your feedback will mean a lot to him.
It’s great to hear you’re now receiving regular construction updates, and we look forward to continuing to support you as your investment progresses.
just so impressed 👍
We were very impressed with Elijah who has guided us since our first computer meeting all the way to exchanging contracts on our very first investment in Liverpool City UK. He is always available to talk and send information for us to share it with our family. Thanks to Elijah and Portico.
2 de febrero de 2026
Opinión espontánea
Respuesta de Porticoinvestment
Thank you for your fantastic review.
We’re delighted to hear that Elijah has guided you from your very first online meeting right through to exchanging contracts on your first investment in Liverpool. Making sure our clients feel supported, informed, and comfortable at every stage is incredibly important to us, so it’s great to hear that Elijah was always available to answer questions and share information for your family.
Thank you for choosing Portico Investment, and congratulations on your first Liverpool investment. We look forward to supporting you as your investment progresses.
Best service
They are very professional property company and fantastic stuff who were always efficient and friendly. Their customer service, especially for exchanging contracts, is the best we have ever experienced. We are already recommending them to our friends.
2 de febrero de 2026
Opinión espontánea
Respuesta de Porticoinvestment
Thank you for your wonderful review.
We’re thrilled to hear that you found our team professional, efficient, and friendly throughout your experience. Providing exceptional customer service, especially during key stages like exchanging contracts, is something we take great pride in, so it’s fantastic to hear your feedback.
We’re also delighted that you’re recommending Portico Investment to your friends
Very impressive
Portico's professional and efficient approach is based on knowledge of their developments. Rose is absolute expert regarding the Vera Mitchell apartments in Leicester and, having just completed, we are expecting our first tenants next week.
29 de enero de 2026
Respuesta de Porticoinvestment
Thank you for your excellent review.
We’re pleased to hear that you experienced Portico’s professional and efficient approach and that Rose’s in-depth knowledge of the Vera Mitchell Apartments in Leicester helped guide you through the process. Her expertise and attention to detail are a real asset to our clients, so your feedback will be greatly appreciated.
Congratulations on completing your purchase, we’re delighted to hear that your first tenants are due to move in shortly. We wish you every success with the letting and look forward to supporting you going forward.
Fantastic city and experience
Elijah gave me a first class service and noting was too much trouble. He ensured that I understand every step of the purchase and explained everything in depth. I appreciated him taking time to show me around Liverpool, what a fantastic city. My apartment is due to complete and I will invest with them again!
12 de enero de 2026
Opinión espontánea
Respuesta de Porticoinvestment
Thank you for such a fantastic review.
We’re delighted to hear that Elijah provided you with first-class service and took the time to ensure every step of the purchase was clearly explained. Making sure our clients feel confident and fully informed is central to how we work, so it’s great to know this came through.
We’re also pleased you enjoyed seeing Liverpool, it really is a fantastic city and an exciting place to invest. With your apartment nearing completion, we’re thrilled to hear you’re already considering investing with us again.
Thank you for choosing Portico Investment, and we look forward to supporting you further on your investment journey.
I can't fault our experience
I cannot fault our experience with portico and Sinead.. friendly and very professional. Thank you.
31 de diciembre de 2025
Opinión espontánea
Respuesta de Porticoinvestment
Thank you for your lovely feedback.
We’re delighted to hear that you had such a positive experience with Portico and Sinead. She consistently delivers a friendly yet highly professional service, so your comments will be greatly appreciated by her and the wider team.
Thank you for choosing Portico Investment, and we wish you every success with your investment.
Respuesta de Porticoinvestment
Thank you for your kind feedback.
We’re pleased to hear that you received very good support from the team throughout your purchase. Providing clear guidance and consistent support is something we place great importance on, so it’s great to know this came through in your experience.
Thank you again for choosing Portico Investment, we look forward to supporting you on your property investment journey.
Provided professional advice
Josie provided professional advice for a recent investment property purchase. She was very informative and communicate regularly through the purchase. Thank you Josie.
2 de enero de 2026
Opinión espontánea
Respuesta de Porticoinvestment
Thank you for taking the time to leave this review. We’re really pleased to hear about your positive experience and that Josie was able to provide clear, professional advice and regular communication throughout your investment purchase. I’ll be sure to pass on your kind feedback to her. Thank you for choosing Portico Investment.
Not so good for me.
Update 1 April '26
I'm still chasing a reimbursement that Portico PROMISED to make on 30th October 2025.
I am now being fobbed off and advised to seek reimbursement via the solicitors insurance policy. This is after they themselves promised to reimburse me.
Fool was I to trust them.
---------------------
This is additional info after response from Portico.
It is disappointing that despite my complaints to Portico directly, they have not been addressed outside of this platform.
1. Regarding the additional valuation (that I paid for).
"We have confirmed that the valuation was carried out."
This has not been conveyed to me personally (not from the mortgage broker, the lender, nor Portico) and this review response is the only notification that the valuation has indeed been carried out. I am still awaiting the promised recompense from Portico.
2. "Completions Manager is currently establishing the correct process for buyers affected by ESN’s collapse to claim from their PI insurance and will be in touch with you shortly, we hope that all your additional costs will be covered with a claim, we will be on hand to assist where and when necessary."
Might Portico have thought it appropriate to advise me of this personally rather than solely in response to my review?
3. "Going forward though your property will be an excellent investment,"
Sadly, this is proving not to be the case, even with a fully tenanted property a year from today I will still have suffered a financial loss. It is still empty.
4. "[the solicitors] didn’t have any impression you were unhappy with that situation.
They most certainly did, and so did Portico. I made it clear to both that someone else should be paying the late completion penalty, not me.
I've still yet to receive any direct correspondence from Portico regarding my dissatisfaction.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
My experience with Portico Invest has not be so good.
Initially, I was very happy with the decision I had made to invest in a new-build property in the Midlands.
The projected financials looked good (of course they would). As did the location.
I used the experts that Portico connected me with: mortgage broker, solicitors. However, my mortgage offer wasn't very good, but by the time I got the offer, I was too far down the line with Portico to halt the process, at least without taking a huge financial hit.
The solicitor proved less than efficient and just before exchange of contracts the solicitors went into administration, this resulted in further expense and delays, all beyond my control, yet Portico took no responsibility at all. I incurred a delayed completion penalty from the developer, again Portico were not interested in challenging this or offering any assistance.
Then, the 'new' solicitor made financial mistakes on my case, and had I not noticed it would have cost me thousands.
On the day scheduled for completion, I received a message that is wasn't going to happen because the lender was asking for another property valuation to be done. I was billed £345 for this valuation, which it appears now never to have been done. Portico had promised to refund this, but weeks later nothing.
The financial projections for both short-term lets and longer AST lets have proved to be wildly optimistic.
I've now owned this property for nearly 2 months and still it is empty. If I let the property tomorrow, I will still be well out-of-pocket by the end of the year.
In hindsight (oh hindsight), I should have left my money in a savings account and taken the 4% on offer there.
I've recently had the property valued, which seems to indicate that the purchase price was not discounted at all.
Others seemingly have had better outcomes than me. Regardless, with any investment, think carefully, I wish I had not listened to the sales talk.
9 de enero de 2026
Opinión espontánea
Respuesta de Porticoinvestment
We are extremely sorry that the completion process in your case has fallen short of the standards our clients have come to expect from Portico.
Your fair and balanced comments by and large reflect the issues we both faced getting your property completed. We would like to add some context if we may.
ESN the solicitors we introduced you to for your conveyancing had provided excellent service at a very reasonable fee to literally hundreds of our clients over several years they had been in business since 2009 and had an excellent reputation.
When we were notified, they had gone out of business it was completely unexpected, our internal team did everything possible to communicate with buyers, the administrators of ESN, to have files transferred and to organise replacement solicitors capable of stepping in at short notice and accommodate a large number of affected buyers in order to minimise any inconvenience , we accept that despite our best efforts the normal smooth process was disrupted .
The delay in completion caused by the solicitors meant that the lender for your apartment required a further valuation, this is normal given the delay, but this was out of your control, and you should not have had to incur that cost. We have confirmed that the valuation was carried out.
Because of the delays the developer exercised their contractual right to charge interest for the period you over ran to complete, this meant you had a further cost of over £1,000.
We contacted your conveyancing solicitor who confirmed that they advised you of a balance due back to you following the drawing down of funds from your lender, they didn’t have any impression you were unhappy with that situation, they assured us that they were fully aware and in control of the disbursement of funds.
You completed your purchase in mid-November , we believe you considered both short term rental and standard AST options, both very viable, your preference was for the AST option and your property was marketed , we have spoken with the agent and they explained that the period immediately prior to Christmas is a tricky time to let new properties, demand has been very high generally and your property should be rented now we are in the new year.
Perhaps frustratingly properties let on a short-term basis were 100% occupied over the Christmas and New Year period.
Completions Manager is currently establishing the correct process for buyers affected by ESN’s collapse to claim from their PI insurance and will be in touch with you shortly, we hope that all your additional costs will be covered with a claim, we will be on hand to assist where and when necessary.
We hold ourselves to very high standards and our clients expect the same from us; we completely accept that in this case the normal smooth completion process was not achieved and unreservedly apologise for the frustration and short-term financial inconvenience these issues have caused you.
Going forward though your property will be an excellent investment, rentals are strong in both short term and longer-term markets, the area is excellent and we know the development has been completed to an extremely high standard exceeding a lot of our clients expectations.
Regards
Portico Investment
Additional
We have today been in direct communication with you regarding these issues , if this latest email is not received please contact Evie Bennett directly on 0330 8080 921, she is on hand to assist you dealing with these matters
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.