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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Had a first painting done which was lovely so started the process for another. It was for a very special occasion so I left well over 2 months to get it produced. We got so far in the process but the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Each step of the process went smoothly with no surprises. Appreciated ability to share my thoughts on the project with the artist up front (which were implemented as requested). Shipped when committe... Ver más

Valorada con 5 estrellas sobre 5

PortraitsOnDemand went above and beyond for my paintings! They were willing to work with me and kept in great communication with me through every step of the process! Their artists are absolutely fabu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service throughout. Easy to load the photos to be used. Feedback on the previews was simple and acknowledged quickly. My shipment was to the UAE and arrived in perfect condition. Did everyth... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de impresión fotográfica
  2. también en la categoría
  3. Diseñador de interiores
  4. Estudio de pintura artística
  5. Pintura
  6. Tienda de pinturas

Información proporcionada por diversas fuentes externas

A truly unique gift idea - 100% hand made in different mediums of your choice: oil, charcoal, pencil, pastel or watercolor.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(94)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Painful, delayed ordering resulting in no painting

Had a first painting done which was lovely so started the process for another. It was for a very special occasion so I left well over 2 months to get it produced. We got so far in the process but then nothing. As time ticked on and no one was responding, I tried calling the number on the website which went through to a Care Home advice line! Eventually got a response but was told it wouldn’t be ready in time. No apologies, no explanation, no discount for the painful service. Customer service could’ve rectified this but there was nothing.
Such a shame because it could’ve been a great gift but turned out to be a total waste of time and a frustrating nightmare. Must be artist dependant on what experience you get.

15 de noviembre de 2024
Opinión espontánea
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Respuesta de PortraitsOnDemand

Hello, we are sorry to hear you've had such an unpleasant experience. We’d like to sincerely apologize for any inconvenience and/or lack of communication you’ve experienced during your order with us. Your satisfaction is our highest priority and we are always doing everything in our power to deliver the paintings on time and make sure that all our customers are satisfied with the outcome.
We'd like to settle this matter and turn this into a better experience for you. We'll reach out via email.

Valorada con 5 estrellas sobre 5

We got what we wanted

We had several reviews from a portrait that was good to begin with and the revisions where made quick and accurate. My wife loved the painting.

12 de marzo de 2024
Valorada con 5 estrellas sobre 5

Each step of the process went smoothly

Each step of the process went smoothly with no surprises. Appreciated ability to share my thoughts on the project with the artist up front (which were implemented as requested). Shipped when committed with care and excellent packaging. I was very pleased with the end result as was the recipient of this gift.

9 de octubre de 2023
Valorada con 5 estrellas sobre 5

It brought tears to my eyes

It brought tears to my eyes. The artist captured my beautiful dog's essence. I wish I would have purchased a smaller size, I didn't realize how large it would be which limits where I can put the painting.

21 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Beautiful and accurate work!

The artist was great to work with,sending updates for review and editing, until I was satisfied with the colors and representation. The finished portrait looks exactly like my son's beloved Labrador, "Maddux". I presented it as a Christmas present.....total win!

14 de febrero de 2023
Valorada con 5 estrellas sobre 5

My portrait was produced at a quality

My portrait was produced at a quality, value and schedule that were all beyond my expectations.

7 de septiembre de 2022
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Respuesta de PortraitsOnDemand

John, we are very happy to receive your wonderful feedback. Thank you!

Valorada con 5 estrellas sobre 5

A+ service

A+ service. Team are always available and willing to help, quick service.

12 de febrero de 2022
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Respuesta de PortraitsOnDemand

We are very happy to hear about your satisfaction, Amy. Thank you!

Valorada con 5 estrellas sobre 5

All around great service

Great quality and fast turnaround.

25 de noviembre de 2021
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Respuesta de PortraitsOnDemand

Thank you for your wonderful feedback, Glenn. It means a lot to our team!

Valorada con 5 estrellas sobre 5

Very easy to order and to communicate…

Very easy to order and to communicate what you want or don't want in portrait. I would and will recommend PortraitsOnDemand to anyone that is thinking of having one done by an artist.

16 de noviembre de 2021
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Respuesta de PortraitsOnDemand

We are very happy to hear about your satisfaction, William. Thank you for your feedback!

Valorada con 4 estrellas sobre 5

Good likeness

I am pleased with the portrait I ordered. I have a critical eye and think I would have requested more adjustments than I did and it would have looked better in a smaller size. My advice is to consider the size and anything in the photograph you would like subdued or omitted at the outset which would leave you delighted with the result

26 de octubre de 2021
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Respuesta de PortraitsOnDemand

Irene, we are very happy to hear about your satisfaction with the portrait. Thank you for your honest feedback!

Valorada con 5 estrellas sobre 5

Excellent service

Really delighted with our beautiful painting highly recommend portraits on demand. The customer service was prompt and the team delivered a beautiful replica of the picture we had sent to them.

4 de octubre de 2021
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Respuesta de PortraitsOnDemand

It is a pleasure for our team to hear your wonderful feedback, Mai. Thank you!

Valorada con 5 estrellas sobre 5

Beautiful paint

Beautiful paint! brilliant designs! nice frames!! highly recommend.

16 de septiembre de 2021
Opinión espontánea
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Respuesta de PortraitsOnDemand

Thank you for your feedback, Sabrina. We are very happy to hear about your satisfaction!

Valorada con 4 estrellas sobre 5

The painting is fine

The painting is fine. The frame is okay, but we’ll need to have it redone. I’d say 4.5 out of 5.

12 de septiembre de 2021
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Respuesta de PortraitsOnDemand

We are happy to hear about your satisfaction, Richard. Thank you for your feedback!

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