Deeply disappointed
Deeply disappointed – poor quality and misleading information
I bought the Portwest S3 ESD FE05 safety shoes with great expectations.
The retailer confidently told me the model had a BOA tightening system and even a lifetime warranty. That turned out to be completely false – neither is true. Whether this was a lie or ignorance, the result is the same: misleading the customer.
The shoes started falling apart in less than two months of normal use. The sole detached, and the tightening system failed. I rely on proper safety shoes for real protection – and these gave me none.
I contacted Portwest directly, provided photos and full details. The only reply I got was: “We’ll pass this on to our team.”
Since then – complete silence for over two months.
This isn’t about money. It’s about trust, quality, and responsibility – things that Portwest clearly doesn’t take seriously.
If you care about safety, reliability, or customer support, I strongly recommend staying away from Portwest and their products.
