Post Up Stand Opiniones 

2268
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've used Post up Stand for years, while working at 2 different non-profits in Kansas City. Never have we received a stand-up banner that wasn't perfect. They are always great to let us know when ou... Ver más

Valorada con 5 estrellas sobre 5

I've been using Post Up Stand for years and as usual you've never let me down. Ordering is seamless, great communication, delivery on time, and no unexpected surprises. The designs are awesome as well... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The replacement shade I ordered was good quality. In an online chat to confirm specs, the CSR stated an incorrect banner material - good thing I noticed the error. Even though I am fairly handy, rep... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Your customer services and delivery was great. But your processes and systems are terrible. Reps don't get notified with files are updated on orders. You don't automatically attached design guidlines... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

Post Up Stand produces custom printed banner stands, trade show displays & promotional accessories for all types of businesses & special events.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(2268)

2 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Good displays; terrible customer service

The displays themselves are well made, but the customer service makes me want to pull my hair out. After PostUP merged with PopUp Banner (which had terrible customer service), PostUp's customer service became the same way. Deadlines aren't always met. My company has an account with them, but it took four or five communications to get them to put my current order on that account. They also told me I could no longer use the manual order form from PopUp Banner but that I'd have to make my own order form with the identical information, which is ridiculous. I'll ask e-mail questions and the CSR people answer only part of my questions.

For PostUp: My current order number is ccpst00003856. When communicating through the sales@postupstand address, details issues fall through the cracks. When I was having problems, I called, and the woman who worked with me was very helpful, but she was a different person I communicated with by email.

25 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Hi Nancy. We are very sorry to hear this. This is not the experience we strive to provide our customers and apologize that this process has been so difficult. If you could please either update this review with your order number or contact information, or send them to sales@postupstand,com we would like to look into this further to see if we're able to figure out what went wrong on our end and try to rectify the situation.

Valorada con 5 estrellas sobre 5

Banners look great

Banners look great - client was happy.

25 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks for the review, Michael! We're glad to hear it!

Valorada con 5 estrellas sobre 5

My order was placed on short notice and…

My order was placed on short notice and there was a very quick turnaround time. I received the eight tabletop stands on time.

25 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks for sharing your experience, John! We're so glad you got those stands when you needed them!

Valorada con 5 estrellas sobre 5

Great teamwork and communication

Great teamwork and communication

Always excellent quality, I will utilize Post Up Stand again and again.

24 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks Dawn! We're so glad to hear it!

Valorada con 5 estrellas sobre 5

The delivery time was quick

The delivery time was quick. Product is not what I thought it was as the picture. Not what I was in need for. Can’t use for my needs due to size.

24 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Hi Craig. We're sorry to hear you're unable to use your product. We try to put the dimensions of our products on their web pages and apologize if the size wasn't clear on this particular item.

Valorada con 5 estrellas sobre 5

Our tabletop banners arrived on time…

Our tabletop banners arrived on time and look great. Our rep at the conference really liked them!

23 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Hi Bruce! We're glad to hear your rep liked the banners! Please let us know if you need anything else.

Valorada con 5 estrellas sobre 5

Love working with them

Very professional and friendly service. And the quality of their work is top notch.

22 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks so much for the review! We're glad to hear you had such a great experience.

Valorada con 5 estrellas sobre 5

Pop Up Stand came through with flying…

Pop Up Stand came through with flying colors with only a two day turnaround.

The banners were excellent!

Thank You

Hudson

22 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

You're very welcome, Hudson! Thanks for the review! We're so glad to hear you loved your banners.

Valorada con 5 estrellas sobre 5

Banners were perfect

Banners were perfect. Exactly what we wanted and a great value.
Thanks for everyone's help and the swiftness in getting my order processed.

21 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

You're welcome, Robin! Thank you for the review!

Valorada con 5 estrellas sobre 5

The banner turned out great

The banner turned out great. Stand is very sturdy and easy to put together. Love the compact carrying case, too.

21 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks for the review, Tim! We're so glad to hear you're happy with your banner. We are really proud of our products and always love to hear such great feedback!

Valorada con 1 estrellas sobre 5

Double and triple-check your spellings…

Double and triple-check your spellings before sending multiple proofs out!

21 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Hi Ted. We're sorry to hear there were errors on the proofs that were sent to you. We have a great design team here but unfortunately sometimes mistakes do happen. In the future our design team will make sure to be extra careful.

Valorada con 5 estrellas sobre 5

Great service

Great service! Great product! I will def order again...

20 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks for the review, Elaine! We're glad to hear it!

Valorada con 5 estrellas sobre 5

Very fast turnaround and we are very…

Very fast turnaround and we are very happy with the quality of our printed graphics as well as the backlit frame.

20 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks for the review, Matt! We're so glad you hear you were pleased with your purchase.

Valorada con 5 estrellas sobre 5

Easiest purchase ever!

Easiest purchase ever!
Quick turn around.
Fast shipping
Reasonable price.

20 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks so much for the review, Alicia! We hope to work with you again!

Valorada con 4 estrellas sobre 5

The product came out great

The product came out great, which is the more important measure. There were some miscommunications with the customer support team during the ordering process. Despite following directions to put “approved” in the subject line. The order sat dormant because they were waiting for approval.

20 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thank you for taking the time to leave us this review. We are always looking for ways to improve our processes and can't do that without feedback from our customers' experiences. We will take a look at the proof approval process to see how we can make it better.

Valorada con 4 estrellas sobre 5

It’s pretty good

It’s pretty good. The clarity of the picture could have been a little better. And it also blows over in the wind pretty easily. Other than that I like it.

19 de febrero de 2020
Opinión espontánea
Logotipo de Post Up Stand

Respuesta de Post Up Stand

Thanks for the review and the feedback, Jeff!

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