Pots for Tots Opiniones 

240
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Pots for Tots customer service team is excellent. I’ve never had any issues with the product itself (my toddler loves everything she’s tried!), but recently, I had a DPD delivery issue, and Jade f... Ver más

Valorada con 5 estrellas sobre 5

My fussy 1 year old absolutely loves all the pots for tots meals and snacks which certainly makes dinner time less stressful and all the meals are filled with such goodness. So I know he’s still havin... Ver más

Valorada con 5 estrellas sobre 5

my son (14 months) love these. and my daughter (4) will have them occasionally too. I don't feel guilty about giving my son one of these after nursery as I know they're full of good stuff and you can... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We love the taste and convenience of the meals. Packaging is lovely too and Im impressed that meals are packed in cardboard pots not cheap plastic although Im sure it increases the price of meals. De... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Comida a domicilio
  2. también en la categoría
  3. Proveedor de catering
  4. Tienda para bebés

Escrito por la empresa

Pots for Tots makes mealtimes easier for parents of young children. Founded by a mum who wanted better for her own little one, our meals are developed with Children's Dietitian Lucy Upton and cooked in small batches with responsibly sourced UK ingredients. Nutritionally balanced and delivered frozen to your door, so you always have something wholesome ready in minutes.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(240)

41 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

delicious and convenient!

Delicious, easy, friendly, mummy run company that has definitely been a huge help to us. The little pots are so fab and a life saver. Knowing how healthy and balanced each meal is is brilliant too. So convenient!

15 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered for holiday in UK

I placed my order as I was coming to the UK to visit family and didn't want to spend the first day of our holiday cooking. Found the website easy to use, the selection was great, delivery was as informed and my son loved them so all in all I couldn't fault Pots for Tots.
If only they could deliver to Ireland.

11 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The food was delicious

The food was delicious and my 1 year old eats everything whether we serve him these. They are very handy to have when you want to eat later or when having a take away that my toddler wouldn’t enjoy. Will definitely be ordering more.

15 de junio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Food is fantastic

Food is fantastic! Packaging was a little disappointing, the tops of the pots without cardboard wrappers had all come off in transit.

Would purchase again and hope it doesn’t happen again.

30 de mayo de 2023
Logotipo de Pots for Tots

Respuesta de Pots for Tots

Dear Gemma,

Thank you for your valuable feedback. I'm thrilled to hear that you love our food! <3

I would like to apologize for the inconvenience caused by the lids coming off the pots during transit. We always strive to pack the boxes as securely as possible to minimize any movement during transportation. In response to your observation, we have recently introduced sleeves to provide additional protection for the pots and lids.

I will personally contact you to address your experience and ensure that we find a solution to the issue. It's important to us that we regain your confidence in our business.

Wishing you all the best,

Cherrelle
Founder

Valorada con 1 estrellas sobre 5

I must express my disappointment with…

I must express my disappointment with my recent order. It arrived with a broken lid on one of the pots, leaving the food exposed. We found a sharp bone in the fish curry; luckily, my toddler spit it out! The rice in the chicken fricassee was undercooked, a fact I discovered when my toddler refused to eat it and I sampled it myself. The overall quality of the food was regrettably low.

2 de junio de 2023
Opinión espontánea
Logotipo de Pots for Tots

Respuesta de Pots for Tots

Hi Cliny,

We sincerely apologize for the disappointing experience you had with your recent order and assure you that we are taking immediate actions to rectify the issues you have raised. We were shocked to hear your feedback as we pride ourselves on the quality of our meals, and we deeply regret that we fell short of your expectations on this occasion.

Firstly, we are sorry for the broken lid on one of the pots, which resulted in your food being exposed. This is certainly not the level of quality we strive to deliver, unfortunately on sometimes this can happen during transit. We have been working hard behind the scenes to implement packaging solutions to minimise this - recently introducing sleeves on the meals to further protect the pots.

We are extremely concerned to hear about the presence of a sharp bone in the fish curry. We do have strict quality control measures in place with the supplier and our own kitchen team to prevent such incidents, and we also include a fishbone warning card with the delivery.

Regarding the undercooked rice in the chicken fricassee, this is surprising to hear as we have cooking methods in place which our chef team follow to a T, we’d be keen to understand the BBE date on the pot so we can investigate the batch. We pride ourselves on providing delicious and well-prepared meals, and we apologize that this has been your experience.

We genuinely appreciate your feedback regarding the overall quality of the food. We take these comments seriously and use them as an opportunity to improve our services.

We’d also like to discuss with you how we rectify the issue and hopefully allow us the opportunity to show you this has been a very rare incident, could you pop us an email with your order number and any photographs you took to hello@potsfortots.co.uk so we can pick up directly?

Very best wishes
Cherrelle
(Founder)

Valorada con 4 estrellas sobre 5

Good quality products

Good quality products and reliable delivery service, only improvement would be if there was a wider / changing range of meals available. Would definitely recommend to others.

26 de abril de 2023
Logotipo de Pots for Tots

Respuesta de Pots for Tots

Hey Sophie, thanks so much for your feedback, I'm delighted to saye we have lots of new meals and snacks due to launch over the next two months, stay tuned to socials for updates :-)

Valorada con 5 estrellas sobre 5

The meals are absolutely fantastic

The meals are absolutely fantastic. So handy and it’s great to know they are full of nutrients. My little boy absolutely loves all the meals, even when he had been quite fussy with fish, he absolutely demolishes the fish pie and fish curry. He prefers them over anything I make!

18 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m in shock

I’m in shock! Amelia just ate nearly all of the Chicken Fricassee!! She hates mushrooms and not a fan or brown rice or cabbage, but she absolutely LOVED this!! I didn’t realise what it was so put in in the mic and then read after and thought I’d give it a go anyway, wowww! Thank you!

18 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very delicious

Very delicious. My toddler loves every single one, they’re perfect sized portions and healthy and nutritious too.

22 de marzo de 2023

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