Praveen Kumar - Authentic Indian Cuisine Opiniones 

1786
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely curries, delivered frozen & always at the time expected. The curry samosas are a meal in themselves & are really nice. Kumar ‘s are a lovely company & will help with any questions that you have... Ver más

Valorada con 5 estrellas sobre 5

We bought their Award Winning Box (10 dishes) Also: X HOT Kodi Koora (Chicken) and Chicken Tikka Moonlight Prepared from fresh meat and other ingredients. The dishes were wonderfully rich in s... Ver más

Valorada con 1 estrellas sobre 5

Naans were nice, onion bhaji very good but the curries were awful…chewy dry chicken, the chilli garlic was horrendous (described as chicken tikka but no way on earth was that anything like tikka)…over... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have just had our first taste of Praveen Kumar authentic Indian cuisine and were very impressed. I am a bit of a wimp and like a mild curry but the butter chicken was just full of flavour and even... Ver más

Información sobre la empresa

  1. Tienda de congelados
  2. Fabricante de alimentos
  3. Productos de alimentos
  4. Proveedor de productos comestibles
  5. Fabricante de comida congelada

Escrito por la empresa

At Praveen Kumar, our Chefs make your meal by hand using the finest fresh ingredients that the UK has to offer. Once ready, your meal is frozen to seal in all the flavours and is delivered to you sustainably in a fully recyclable cardboard box


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1786)

60 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

did not enjoy the taste of any of your…food.

did not enjoy the taste of any of your food, all tasted much the same base. Bland and dry.

5 de julio de 2023
Logotipo de Praveen Kumar - Authentic Indian Cuisine

Respuesta de Praveen Kumar - Authentic Indian Cuisine

Hi Les, Im very sorry to see you have just left us a 1 star review and did not enjoy any of your meals, we have certainly not had reports of bland and dry before.
I see you had a nice selection of our popular medium spice dishes and there certainly should have been a nice heat from the spices and variation in the selections you had.
We would certainly be happy to put things right if there was a problem with the meals so if you do want to drop us an email with some more details - what you found to be dry? Was there 1 meal in particular? Then we can have a look into putting things right for you and maybe earn another star or 2!

Valorada con 4 estrellas sobre 5

Great Food

Food is as always great, packaging needs to improve 2 orders and both times something has been split open.

Customer service is great

28 de junio de 2023
Valorada con 4 estrellas sobre 5

Delivery is always great

Delivery is always great, but I'm afraid that the curries are still a little hot for me (sadly even the mild ones are borderline). I love the flavours though (I'm just a wuss when it comes to chilli heat these days)! That said, if you like authentic curry, try Praveen Kumar!!

20 de junio de 2023
Valorada con 3 estrellas sobre 5

Delicious food but needs care with packing.

Delicious food, can’t fault.
Dishes take longer to cook than instructions if you cook more than one item.
A couple of dishes had begun to defrost and leaked over the other dishes.

6 de junio de 2023
Logotipo de Praveen Kumar - Authentic Indian Cuisine

Respuesta de Praveen Kumar - Authentic Indian Cuisine

Hi Julia, many thanks for taking the time to leave a review. We are so pleased that you have been enjoying our meals and can't fault our food.
Once again, we are sorry that you found one of your dishes to have a broken seal and slight thaw which was a little messy. I see we did email about this and hope that we can send you some more curries in future and perhaps raise another star or two to reflect your enjoyment of our tasty curries!

Valorada con 5 estrellas sobre 5

Superb taste and quality

I have eaten Indian meals all over the world and none compare to Praveen Kumars meals for taste and Quality. The meat is much more tender and the subtle spices are not swamped over by spicy flavours. I will never eat another indian meal again if it is not one of Praveen Kumars.

5 de junio de 2023
Valorada con 5 estrellas sobre 5

Great tasting curry’s

Great tasting curry’s, starters, breads and desserts, fast delivery, it is also great to be able to speak to a person not an automated phone system, would highly recommend.

4 de junio de 2023
Valorada con 2 estrellas sobre 5

My delivery was late … there was two…

My delivery was late … there was two packets that had been split open and the chicken was very dry in the one that had split open The fish curry was nice it was the best curry the lamb curry had a great big bit of fat in it that should have been noticed before cooking The haggis was also nice but one of these packets was split open They promised me a few extras when I ordered again

31 de mayo de 2023
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Respuesta de Praveen Kumar - Authentic Indian Cuisine

Hi Marion, many thanks for your review and we are sorry to see you just left us 2 stars.
We are very sorry that your order was delayed but glad to hear that you did enjoy your curries and haggis pakora.
As promised we are happy to replace these dishes affected by the delay with our courier and will always pop in an extra dish or 2 for your troubles.
I hope we can send you some more curries very soon and perhaps earn some more stars next time!

Valorada con 3 estrellas sobre 5

Most curries are much to hot

We have been buying Praveens Curries for a long time now, unfortunately we have stopped buying now as our favourite curries are way too hot ( as other reviewers have also said on here ) when it states " medium " on the box thats what we expect, not burn your mouth off hot !

30 de junio de 2023
Opinión espontánea
Logotipo de Praveen Kumar - Authentic Indian Cuisine

Respuesta de Praveen Kumar - Authentic Indian Cuisine

Hi Joyce - Im so sorry to hear that you have had a bad experience with some of your favourite curries being too hot and that has put you off.
We did have some chilli that was hotter than expected and some dishes were a bit hotter than normal.
We have addressed this recently and hope that you give us another try and find that medium is back to where it should be! Do drop us an email if you would like to order again and we will pop a few extras in for you!

Valorada con 3 estrellas sobre 5

Great Idea too many problems.

Have had regular orders for curries for several months and have now cancelled my subscription. Far too often the curries weren't delivered next day and have thrown car too many meals away because they had defrosted whilst it's the courier who failed to deliver PK were aware of the issues with DPD but continued to use them and being told too eat them all on the day of arrival isn't helpful. One final point PK is over fond of Chillies even the mild curries are too hot for most of my family. Great idea but poor execution.

26 de mayo de 2023
Opinión espontánea
Logotipo de Praveen Kumar - Authentic Indian Cuisine

Respuesta de Praveen Kumar - Authentic Indian Cuisine

Hi Peter - many thanks for your review and sorry to hear you had a few orders affected by delays with DPD. It is unfortunate that this has happened for you on more than 1 occasion.
We are always on hand to advise around delayed orders and our dry ice can keep things frozen for up to 48 hours.
We always offer to resend any spoiled dishes but additionally we hate seeing food go to waste so will let you know that any defrosted dishes can be safely eaten within 2 days or shared with friends or neighbours as we hate to see good food go to waste until we get a new order to you.
We did reply to your email regarding your april delivery to check all was fine to pop in the freezer but we didnt hear back from you.

Valorada con 2 estrellas sobre 5

Praveen Kumar - not what it used to be …

Praveen Kumar was incredible when we started using them last year, their Indian food was second to none as far as we were concerned. Unfortunately after some poor health we had to take a break for a few months. On re-ordering in February it was a massive disappointment. The lamb was full of fat and gristle and the level of spice in the same dishes we had before was unpleasantly hot - nothing like it was before. I cancelled our box subscription and gave this same feedback on their web site when cancelling - nobody bothered to get back to us. Perhaps they are a victim of their own success and/or have changed meat suppliers. Either way most of our last order ended up going in the bin - what a waste of money. I wouldn't have made the effort to post this if it was not for an email today asking me to!

17 de febrero de 2023
Logotipo de Praveen Kumar - Authentic Indian Cuisine

Respuesta de Praveen Kumar - Authentic Indian Cuisine

Hi Alan - I'm sorry to see you were not happy with your last order. We didn't see your message on the website Im afraid but we always reply to emails if you need to get in touch.
We did have a disappointing batch of lamb from our regular supplier - who is a local butcher - no downgrades or changes of suppliers We have addressed this with them and are assured of a much better cut and have now moved on from the bad batch that it looks like you had in your order. As always we do always want to put right any complaints from our customers and if you would like to order again, do drop us an email at help@praveenkumar.com and we will be more than happy to pop some replacements of the new batch lamb dishes in for you and hopefully we can lift those 2 stars a notch or 2!

Valorada con 5 estrellas sobre 5

PERFECT PRAVEEN!!!

New customer. Beautiful quisine, excellent service, great value. May my taste buds be tantalised now and evermore! Wish I'd discovered this firm years ago!

10 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great food

Great food, easy to adapt menus via the website. Delivered on the day they say it will be delivered

19 de abril de 2023

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