Very disappointed. Asking an injured person (in carry accident) who also has to stay at home with her father (who's got dementia and recently had a cardiac arrest) to travel from swindon to Oxford for... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me. Lots of emails for us to sort out. Premex asked for... Ver más
La empresa ha respondido
Doctor or examiner was open and allowed me to express myself well to him. He patiently listened to my narration and compared to the information he has. Then he took me through some tests. Process was... Ver más
La empresa ha respondido
After not good at start, complaint to my insurance co. Things bucked up. Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Ac... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims, working with a nationwide panel of medical experts. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality. Premex Services is proud to be a MedCo Tier 1 agency.
Información de contacto
Premex House, Futura Park, BL6 6PG, Horwich, Reino Unido
- 01204 478 300
- mail@premex.com
- premexservices.co.uk
3,4
Medio
994 opiniones
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The Dr I met was very personel and…
The Dr I met was very personel and good. He listened to me and my issues since the accident in great detail
1 de diciembre de 2023
Respuesta de Premex Services
Hi Kiren,
Thank you for your feedback and 5-star review.
I'm pleased you had a good experience at your appointment.
Kind regards
Jonathan
Very unpleasant experience mr…
Very unpleasant experience mr scheinlechnur wasn't interested jn assessing me and decided without checking that I was not injured when I was your all a joke
9 de noviembre de 2023
Respuesta de Premex Services
Hi Jack,
Thank you for taking the time to leave a review and feedback.
I am sorry to hear your experience hasn't been a positive one, your feedback is important to us to help us improve our services and our clients experience.
I have reviewed your file and can see your Solicitors should now be in receipt of the report.
Kind regards
Jonathan
You sent this this and I haven't…
You sent this this and I haven't received a report
8 de diciembre de 2023
Respuesta de Premex Services
Hi David
Thank you for your feedback.
I have reviewed your file and your Solicitors should now be in receipt of your report.
Kind regards
Jonathan
Respuesta de Premex Services
Hi Jackie,
Thank you for your feedback and 5-star review.
I'm glad you had a good experience with us.
Kind regards
Jonathan
Appalling.
Appalling.
These so called medical experts are negligent in their duties regarding who they partner with, and who they reccomend.
I am currently involved in a workplace injury claim with a team of lawyers, and we have been waiting now for two months for the incompetent, unreliable, unprofessional and non responsive "orthopedic examiner" that Premex recommended to send his medical report.
The whole claim has stalled because of Premex partnering, and reccomending this appalling doctor.
Avoid if you can.
7 de diciembre de 2023
Respuesta de Premex Services
Hi Adam,
Thank you for taking the time to leave a review and feedback.
I am sorry to hear your experience with us hasn't been a positive one. I will pass on your comments to the relevant department to look into this.
I can see from reviewing your file that your Solicitors should now be in receipt of your medical report.
Kind regards
Jonathan
Very lovely consultant
Very lovely consultant, however I felt rushed in my responses. He was using dictator phone which didn’t allow me to speak. Report shows this.
28 de noviembre de 2023
Respuesta de Premex Services
Hi Karen,
Thank you for your review and feedback.
I'm sorry you felt rushed at your appointment and will feed this back to the relevant department.
If you have an further questions, please do not hesitate to contact me via trustpilot@premex.com.
Kind regards
Jonathan
Very good service
8 de diciembre de 2023
Respuesta de Premex Services
Hi Theo,
Thank you for your feedback and 5-star review.
I'm please you received good service from us.
Kind regards
Jonathan
Time taken to arrange appointments
8 de diciembre de 2023
Respuesta de Premex Services
Hi
Thank you for taking the time to leave a review and feedback, we are sorry to hear that there were delays in providing a suitable appointment.
We always strive to improve our services so we will consider your feedback
Kind regards
Jonathan
The staff were ver good on time…
The staff were ver good on time appointment the surgeon was very helpful
8 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, we are pleased to hear the appointment was a positive experience for you and we will forward the feedback to the medical expert.
Thanks
Claire
They have been very helpful and kept us…
They have been very helpful and kept us updated with the progress .
7 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
We are so grateful for your kind words and 5-star rating!
I am pleased you received great service. We always try to provide our best service possible!
Thanks
Claire
They are very professional
They are very professional, dealt with me in a timely manner.they also reply to me very quick.theis service is superb.
8 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
I am pleased you received great service. We always try to provide our best service possible!
Thank you for taking the time to leave a review
Thanks
Claire
Slow and lack of progress
Slow and lack of progress, appauling customer service
7 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, I'm sorry your experience with us wasn't a positive one.
We always strive to improve our products and services , I will review your file and ensure any required feedback is provided to improve this area.
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Thanks
Great friendly staff was seen right on…
Great friendly staff was seen right on time
8 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
Thank you for leaving us a review today, I am pleased you received great service. We always try to provide our best service possible.
Thanks
Claire
They made me feel stay as I have…
They made me feel stay as I have anxiety they understand how I was feeling an did everything to help me
7 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, we are pleased to hear you was made o feel safe at your appointment and help was offered.
We will pass on your positive feedback to the medical expert.
Thanks
Claire
only just received report 8 weeks when…
only just received report 8 weeks when told it would be a week
7 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, I'm sorry your experience with us wasn't a positive one.
I will review your file and ensure any required feedback is provided to improve this area.
Thanks
Claire
You seem mostly efficient but you are…
You seem mostly efficient but you are poor at answering a question by email or phone call
4 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon Peter,
Thank you for taking the time to leave a review, We always strive to improve our products and services, so we'll consider your customer feedback.
Thanks
Claire
Excellent service
7 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, We are so grateful for your kind words and 5-star rating!
I am pleased you received great service. We always try to provide our best service possible!
Thanks
Claire
Middle of a back alley but all ok
Was a bit awkward to find and time of appointment was quite late in the day but appointment itself was spot on
7 de diciembre de 2023
Respuesta de Premex Services
Good Afternoon,
Thank you for leaving us a review today, We always strive to improve our products and services, so we'll consider your customer feedback.
Im please it was a positive appointment.
Thanks
Claire
Respuesta de Premex Services
Good Afternoon,
We are so grateful for your kind words and 5-star rating!
Thanks
Claire
Highly Competent
The assessor was professional, sensitive and well trained to complete the assessment objectively and competently.
7 de diciembre de 2023
Respuesta de Premex Services
Good Morning,
Thank you for taking the time to leave a review, I am pleased you received great service and will pass the feedback onto the medical expert.
thanks
Claire
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.