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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a watch December 2026 - took weeks for it to be ‘delivered’ using UPS tracking through china etc. Missed the watch as had x2 ‘attempted delivery’ and they returned to seller. Originally paid f... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, tracking info was up to date! My watch arrived without issues is a sturdy shipping case for protection. Came all the way to New York, then travelled down to Trinidad & Tobago. Had t... Ver más

Valorada con 5 estrellas sobre 5

I got my son's a gift from Seiko Mods after they wanted their first watches that were reliable, had the looks and automatic mechanism. The best I could think of was a Seiko movement paired by a mod de... Ver más

Valorada con 1 estrellas sobre 5

Scammers! Placed an order on 20th of march, only received an email with order confirmation. After this they never replied and I didn’t receive the watch or even a track and trace link or whatsoever. B... Ver más


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3,3

Medio

TrustScore: 3.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My excellent experience with premiumhour.co.uk

I have to say, I'm thoroughly impressed. the details are stunning, and the watch feels incredibly solid and well-made. The design is classic yet modern, making it versatile enough to wear in any setting. Beyond the aesthetics, the watch functions flawlessly. Their watches are a perfect blend of style, quality, and functionality.

18 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Giving them a 1 star because they are unprofessional.

Giving them a 1 star because they completely lie about shipping date and it’s almost impossible to get through to them for updates. I wouldn’t have to resort to leaving a bad review at all but when it’s a query about a PAID order they do not prioritise replying to you, when it’s an order you’re about to make they’ll reply ASAP. Was lied to and told my order was shipped but they ended up shipping it 4 days later.

13 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I cannot receive my watch

I cannot receive my watch. I order it more than one week ago but no news. They say they are sending but no real informations. VERY VERY DECEIVING; DONT BUY YOUR WATCH HERE

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got a custom watch from premiumhour and…

Got a custom watch from premiumhour and the customer service was a 10/10, I was being picky but they answered every question and got me the watch I wanted, delivery was fast and safe. Don’t hesitate they’re the real deal

9 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers!! 🚩🚩🚩

Scammers.
Do not waste your money with this company. The watch I purchased for my husband is poor quality. Feels tatty, rattles like it’s fake, lightweight and overall a cheap feel to it. Very disappointed in the product and customer service.
They don’t refund customers, however I emailed the company and after going back and forth they agreed if I return the item it’s original condition they will issue me a refund with proof of tracking receipt. Which I did, now they won’t respond to my emails, WhatsApp or instagram messages. Very unprofessional company.

They have now kept the watch I returned and my money! I have since reported the company to trading standards and my bank.

27 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Deffo will come back again!

This seller saved so much of my time and was very helpful! I was deciding on a watch to get and wasn’t too sure on which one as there was lots of options to choose from. The seller guided me through the best sellers and was very patient as I was unsure on what to choose. My order came in less than a week so will deffo be ordering again! The seller was so kind and helpful :)

3 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seiko. Bi metal yacht-master

My wife bought me the Bi metal seiko yacht master and it arrived in 5 days. I was very pleased with the watch It keeps perfect time and looks brilliant.
The bracelet took 5 mins to remove two links and the feel and weight of the watch gives it a very expensive and great feel. I will be buying another soon. If you’re thinking it’s a fake it’s not it’s a seiko homage to the brand of watch you like. The watch is waterproof You will not be disappointed buy with confidence they really are brilliant.

28 de agosto de 2025
Opinión espontánea

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