Trade Supplies - Press Tools Opiniones 

59
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

easy ordering with quick delivery. quality tool which utilises Makita batteries we already use. Tool works well.

Valorada con 5 estrellas sobre 5

Hi there. Used a friend's tool over the weekend and really impressed. Just wondering if you do, or plan to do, an angled jaw set for hard to reach areas. Or isit compatible with a novopress angle set.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased a crimping tool and it was sent very quickly. Needed some advice on a small issue and it was sorted with no fuss. Very impressive customer service with direct contact to the team. Would reco... Ver más

Valorada con 5 estrellas sobre 5

Very easy to place order and immediate delivery. Press tool is excellent does exactly what it's meant to . Seems well made and two batteries a big plus

Información sobre la empresa

  1. Mayorista de herramientas

Escrito por la empresa

Trade Supplies & Press Tools are formed on the back of collectively over 70 years trade experience in specialist tool sales and distribution dealing with resellers and installation contractors. Our offering of professional tooling and machinery is specifically aimed at delivering the highest product quality possible that suitable and more than reliable enough for trade installers who require a higher level of functionality. At the core of our philosophy is that all our products must be high quality, price competitive and innovative. Our range of press fittings pipe connections is aimed at all levels of plumbing & pipe fitting. Copper and aquagas for domestic instalations in 15mm to 28mm and larger sizes up to 108mm and 168mm.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

59 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(59)

7 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I received a different product than…the product contains manufacturing defects. can't work. no contact from the seller. case reported to the bank. chargeback attempt

I received a different product than advertised. Plus, it seems broken. I have a problem. I just lost money and still have no tool to work with. I wrote to email info press-tools.co.uk asking what could be wrong. can it be repaired or replaced. no response for 3 days. I am currently trying to do a chargeback through my bank. moreover, when the package arrived, I had to pay extra money. a fee that was not taken into account before sending the goods. it was a customs fee but I wasn't informed about it.

21 de junio de 2023
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Respuesta de Trade Supplies - Press Tools

Hi Lukas,
Thanks for your feedback.
We have already emailed you twoce about this subject and have no issue in trying to resolve.
I've resent the email via a different email address so maybe you have received it now.
Contact us and we have no problem in resolving but, the part you have is what you have ordered and is not defective but we do accept that the other type spring closed would be better for your use.
Furthermore, you have purchased a product from the UK which is no longer part of the EU. As such you would have to pay any duty in you country - we have no control over this.
You also did not tell us before ordering that you were not in the UK.
In any case, were happy to resolve.

Thanks
CS Team


Valorada con 5 estrellas sobre 5

Customer service outstanding

Purchased a crimping tool and it was sent very quickly. Needed some advice on a small issue and it was sorted with no fuss. Very impressive customer service with direct contact to the team. Would recommend.

10 de mayo de 2023
Valorada con 1 estrellas sobre 5

Very bad tool 😡😡😡

25 de marzo de 2023
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Respuesta de Trade Supplies - Press Tools

Hi Mantas, Thanks for your review however i feel this is unjust.
From the photo's you have sent, the tools has clearly been used on standard copper plumbing pipe, even though the description for the tool you have purchased states that it IS NOT SUITABLE.
It should only be used on soft copper pipe commonly found in air conditioning and you have used it on hardened copper for plumbing.
I'm not sure how we or the tool should be blamed for this mistake.

Valorada con 4 estrellas sobre 5

All good

All good, so far time will only tell how good the machine is but all good at a moment and did speak to them about some pinching on the fittings but we need to get some dry lube all good

21 de marzo de 2023
Valorada con 5 estrellas sobre 5

For sure a recommendation

Nice communication. Fast replies. Great service. Challenges request to find the best solution and delivers a great quality and as promised. Easy and very nice to work with

23 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery knowledgeable staff

Fast delivery. Knowledgeable and friendly staff.

9 de noviembre de 2022
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Respuesta de Trade Supplies - Press Tools

Thanks for leaving your review.
You purchased a Alpha-Press PZ-3240 crimping tool.
Hope you enjoy the tool.
We'dlove to hear what you think of it.
Thanks Press-Tools CS Team

Valorada con 5 estrellas sobre 5

Could do with a vat receipt great…

Could do with a vat receipt great product , great value.

17 de octubre de 2022
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Respuesta de Trade Supplies - Press Tools

Hi Mark,
Thanks for the feedback.
Ive just emailed you an invoice for your Alpha Press BZ-1930 press tool.
Would love to know what you think of it?

Thanks
ATS

Valorada con 5 estrellas sobre 5

I haven't used the tool yet

I haven't used the tool yet, but it looks very well made. The price was very competitive. Also I was called by the company to check that I had selected the correct press fit tool to suit my needs. The tool arrived next day. Great service. Thanks

3 de abril de 2022
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Respuesta de Trade Supplies - Press Tools

Hi Andrew, Thanks for leaving a review.
You'd purchased our ED-1550/PZ-3240 model i think. I'm sure it will work out well for you but any issues feel free to call.
KR
ATS

Valorada con 5 estrellas sobre 5

Fast and efficient

31 de marzo de 2022
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Respuesta de Trade Supplies - Press Tools

Hi Paul, Thanks for leaving a review.
You'd purchased the PZ-3240 Crimping tool.
What do you think of it?

Thanks
ATS

Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery. 1st item Accidentally got refused and sent back. Ordered a second one. Had numerous e-mails and a voice mail to confirm my second order. Arrived in just one day. I mean wow!

14 de diciembre de 2021
Valorada con 3 estrellas sobre 5

This is a good piece of equipment

This is a good piece of equipment, but Sorry to say this didn't work for us, we used it to crimp some compressed air pipes (7Bar) but one of the fitting blew off. We returned it for a full refund, which was sorted very quickly.

18 de noviembre de 2021
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Respuesta de Trade Supplies - Press Tools

Hi Sulzer,
Thanks for your review.
Just wanted to let you know that the tool you returned was found to working 100% as it should be.
It has been tested on stainless Mapress fittings at 35mm, 42mm and 54mm several times each size and produced regular formed crimps each time.
Force out put pressure was tested at 32.4kn – just above where it should be and well within its tolerance and the same output force as the equivalent Novopress or Klauke, etc.

If the fitting ‘blew off’ or leaked – it’s almost definitely down to human error during installation.
Ie, not completing the crimp cycle or not being pressed at all.

The purchase has been refunded in full back to the payment card.

Let us know if you need any more help.

Many Thanks
ATS CS Team

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