Prestigetan Opiniones 12

Respuesta de Prestigetan

3 feb 2026

Hi Andrew,

It looks like this review has been left on the wrong company.

We do not accept bank transfers as a payment method, and we have had no orders matching the details you’ve described. Unfortunately, there is a known scam company operating separately that requests bank deposits, which may be who you interacted with.

We’re very sorry this has happened to you, but it was not through our business. We’d kindly ask that you double check the company domain and remove or update this review accordingly so it reflects the correct organisation. Our domains all link to the one website: prestigetan.com

If you’re unsure who you paid, your bank may be able to assist you in tracing the recipient.

Thank you for understanding and feel free to email our support team for further assistance: help@prestigetans.com

Respuesta de Prestigetan

3 jul 2025

Hi Miguel,

So glad that our tanning nasal spray worked well for you! People do tend to be skeptical until they try it. Thank you for your review.

Respuesta de Prestigetan

17 jun 2025

That’s incredible!
So glad to hear the nasal spray exceeded your expectations and that shipping was fast too. Thanks for trusting us and sharing your results — enjoy the glow! 🌞

– Prestige Tans Team

Respuesta de Prestigetan

17 jun 2025

We officially rebranded from Permatan to Prestige Tans in 2024, and you can verify this via our owned socials and our original domain Permatan.co, which now redirects to Prestige Tans.

The only change we’ve made is increasing the formula strength slightly based on customer feedback — everything else remains the same.

We’re aware of two fake Permatan websites trying to impersonate us — one of which we've already had removed from Google. If you have questions or need support, we’re happy to help.

Respuesta de Prestigetan

21 may 2025

Hi Rhonda,

Thank you for your review and for sharing your experience.

We’re genuinely sorry for the frustration this situation caused — we completely understand how disappointing it must have been not to receive the full order.

We do want to clarify that we responded to your original email on February 20th, asking for a bit more detail so we could investigate and make things right. Unfortunately, we didn’t receive a reply to that message, which is likely why things stalled from there.

After seeing your review, we immediately reached out again and offered to send 5 full-sized products completely free of charge, well above the original value, to resolve this properly.

That offer still stands, and we’d love the chance to make it right — just reply to our emails let us know your current shipping address and we’ll send the package out right away.

Thanks again for your patience, and we’re truly sorry this wasn’t sorted out sooner.

Warm regards,
Prestige Tans Team

Respuesta de Prestigetan

20 mar 2025

Hi Reinike,

We're truly sorry for the issue with your order and any frustration it caused. We want to make this right for you.

We’ve now processed and shipped 2x Prestige Tans Nasal Sprays to you, and you’ll receive tracking details shortly. Additionally, as an apology for the inconvenience, we’re providing you with a lifetime 30% discount—this discount has been sent via email to your inbox.

For some reason, we couldn’t locate a response from when we initially reached out to check for any concerns, but please know that we take these matters seriously and appreciate your patience. If there’s anything else we can do, don’t hesitate to reach out.

Best,
Prestige Tans Support

Respuesta de Prestigetan

30 nov 2024

Hi Michelle,

Thank you for reaching out and sharing your experience. We're truly sorry to hear about how you felt after using our product.

We want to reassure you that this is not a typical reaction, and no other customers have reported similar symptoms. Our sprays are made with high-quality ingredients and are carefully formulated to meet safety standards.

If you’d like, we’re happy to discuss this further or assist in any way we can. Please don’t hesitate to get in touch directly at help@prestigetans.com

Kind regards,
Prestige Tans

Respuesta de Prestigetan

Actualizada el 20 feb 2025

Hi, the details you provided to "verify" the purchase don't match up with any records of purchase or verified customer experiences. I encourage you to try our product first before leaving a review.

Respuesta de Prestigetan

8 nov 2024

We're so glad to hear that your skepticism was overcome by the effectiveness of Prestige Tans. We're also happy that you feel more confident in your skin and appreciate the safer alternative to traditional tanning. Thanks for sharing your experience, and if you ever need more guidance or tips, don’t hesitate to reach out!