Primalpantry Opiniones 

188
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the tallow deodorants,both cedarwood and vanilla rose, and I am definitely impressed. The scents aren't "in your face" overpowering, they are just the right amount of subtle , and lasts fo... Ver más

Valorada con 5 estrellas sobre 5

I 💯 recommend Primalpantry!! This 55 year old has been using Primalpantry for at least 8 months and I absolutely love it!! It is a beautiful hydrating skincare that actually works and feels so... Ver más

Valorada con 5 estrellas sobre 5

Wow, what an amazing product! 💯% recommended for anyone dealing with challenging skin conditions. My son's eczema can get really severe, but using this product at the first signs of a flar... Ver más

Valorada con 5 estrellas sobre 5

This product is wonderful! It glides on: no lumpy bits as with other tallow products I’ve tried. The lip balm is so smooth and healing. The scent is delicately divine! My Prrimalpantry tallow... Ver más


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(188)

173 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Terrible product, putrid smelling with poor customer service!

Terrible product. I received my three bottles in the mail after about 10 days of ordering. I opened the bottle and applied immediately to my psoriasis on my arm. Within seconds, I realised how horrendous the smell was. So foul. If you can imagine smelling like an old Sunday Roast. I showered immediately and emailed support. They replied and sent a no refund link, advising of the legalities of their refund policy. I hadn’t even opened 2 of the jars. I’m absolutely disgusted with this company. They delete any negative feedback on Facebook and block. I do not believe all positive feedback is legit on their social media. As a health professional in General Practice, I take psoriasis seriously. My opened jar is at work, and anytime Primary Pantry is mentioned, I show my patients and let them open the jar. Not one patient has ordered it since inspecting mine, and even work colleagues have been dry reaching. This company seems interested in a quick purchase using clever marketing. Trustpilot is a legitimate site, and you can see other negative reviews below mine. Primal Pantry- part of owning a company is accepting some critical feedback!

7 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible product

Terrible product, face cream really smelt like a deep fryer. Website deletes all negative reviews, or they block you if you ask questions that in itself should indicate they can't be trusted.

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hey guys I’ve been struggling with…

Hey guys I’ve been struggling with Periotal dermatitis off and on for so long and have never been able to get anything to help it, hydrate anc moisturise my face and not flare me up.
I tried your product after seeing it pop up on Instagram ads and even after the first night my skin felt softer. I am absolutely obsessed with the product and how incredible my skin looks. I’m nearly 43 and I’ve never had skin this good! Huge fan! Thankyou

1 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lavender tallow

I ordered a lavender fragrance.
I did email saying the lavender fragrance was very slight.
This smells like a dirty old sheep although it's made from beef, I live on a farm.
I'm not prepared to smell dirty and that's the best way to describe this.
Be very careful there is no returns.
As we know companies with only post a positive review. Trust pilot will give a honest answer.
If they had so many happy customers the odd refund wouldn't make any difference, instead they will get negative reviews on a trustworthy site.

16 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blocked and deleted when questioned about products

I ordered the cream fantastic! Arrived quickly even better. Used once on my face which completely puffed my eye shut after only one use. Bright rings around my eyes, bear in mind absolutely stinging to say the least. I then got hold of the company to get a refund and return my product as it had caused an allergic reaction. There reply was "Thank you for reaching out. As outlined in our return policy, we are unable to accept returns for used products or for items that do not meet personal preferences. We apologise for the inconvenience." ABSOLUTELY NOTHING to do with my personal preference. I then proceeded to ask for a refund for my troubles they then replied "Unfortunately, a change of mind or personal preferences regarding the scent or taste of a product does not constitute a fault or defect. While we're sorry to hear it didn't meet your expectations, we cannot guarantee our products will suit everyone." I was then BLOCKED from Facebook so I could no longer contact the company to reach some sort of outcome. I feel completely ripped off & mistreated by this company. 0++++++++++++++++++++ absolutely disgraceful. I will be telling everyone else about my terrible experience with these so called humans.

13 de mayo de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Beautiful packaging but in all honesty…

Beautiful packaging but in all honesty - the scent of frankincense somehow got lost with the smell of beef.

If you can get past that it's not a bad product. Unfortunately I gave mine away as I couldn't get past the odour.

Notified the business with no response but I'm not concerned about that as the product is reasonably priced.

17 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great product, lacking in communication

Bought the beef tallow cream for my daughter and it worked within a few days. She has terrible excema and this really helped to clear it. Their product is amazing however, their customer service is not. They take forever to come back to you, and becareful when you order your product that you double check your order. Their invoice/receipt doesnt actually tell you what fragrance you buy, just the item name therefore if you accidentally chose the wrong one you cant catch it out and tell them to change the order which is frustrating because when you buy clothes online they always say the size, colour etc. So this is for the 3 stars due to their lack of communication. If it wasnt this bad i would have given them 5 stars.

2 de abril de 2025
Opinión espontánea
Logotipo de Primalpantry

Respuesta de Primalpantry

Hi MS,

Thank you for taking the time to share your feedback. We’re so glad to hear that the beef tallow cream has helped your daughter and made a real difference — that’s exactly what we hope for!

We’re sorry to hear that your experience with our customer service and order process wasn’t smooth. Your feedback is really valuable, and we’ll be reviewing our communication and invoicing to make sure it’s clearer and easier for our customers going forward.

We truly appreciate your honesty and hope we can make your next experience a 5-star one.

Thanks,
Curtis & PrimalPantry team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más