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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I got a great deal on this throw. The delivery was super fast and the packaging was impeccable. Cannot fault the company great communication throughout

Valorada con 4 estrellas sobre 5

The sales process and ordering was really good. The product when it arrived was a good quality. The only letdown was the delivery company who did not communicate that well and refused to take away the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A well-deserved 5 Star review! Mark couldn't do enough to ensure the purchase of lamp tables for our Motel was smooth from first enquiry to final delivery. Many thanks Mark, and much appreciation for... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

A beautiful console. Will serve as suitable hall table. Was not ideal for the original intended placement will be much loved. Still searching.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de ropa de cama
  3. Tienda de mobiliario para cocina
  4. Tienda de mobiliario para salones
  5. Tienda de moquetas
  6. Tienda de sofás

Escrito por la empresa

We are a family-owned business based in Victoria committed to providing you with the highest quality Australian furniture and furnishings. We understand that your home is more than just a place to live. It's a reflection of who you are and how you want to live your life. That's why we're here to help you create a home that truly speaks to your style and personality. After all, home is where the magic happens. It's where we live and work, where we unwind and host unforgettable get-togethers. And we believe that every moment spent in your home should be nothing short of amazing. So, whether you're looking to revamp your living room, spruce up your bedroom, or give your entire home a makeover, we've got you covered. Our wide range of furniture and furnishings will help you transform your space into a cozy and stylish sanctuary. Come on over and let us help you create the home of your dreams. We can't wait to be a part of your journey in making your house a true reflection of you!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The item we purchased was delivered…

The item we purchased was delivered quickly to Brisbane, for the cheapest delivery fee and the piece of furniture was exactly as pictured and the best price available at the time!

30 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Exceptional experience Very happy with my new office desk

Very happy with my new office desk. Stylish and beautiful timber. Exceptionally delivery as well. Highly recommend

18 de junio de 2024
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Respuesta de Prime Furniture

Thank you so much for your wonderful review! I'm thrilled to hear that you're very happy with your new office desk. It’s great to know you found it stylish and beautiful.

I appreciate your kind words about our delivery service too. If you ever need anything else, please don't hesitate to reach out.

Thanks again for recommending us!

Valorada con 4 estrellas sobre 5

Good product, average delivery experience.

The sales process and ordering was really good. The product when it arrived was a good quality. The only letdown was the delivery company who did not communicate that well and refused to take away the packaging material.

16 de junio de 2024
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Respuesta de Prime Furniture

Thank you for your review and for highlighting the positives in your experience with us. I'm glad to hear that you were satisfied with the sales process, ordering, and the quality of the product.

I apologize for any inconvenience caused by the delivery company's communication and their policy on packaging material. While we currently don't offer a service to remove packaging, your feedback is valuable. We're considering adding this option in the future to improve our service.

If you have any other concerns or need further assistance, please don’t hesitate to reach out.

Thanks again for your feedback and for choosing us.

Valorada con 5 estrellas sobre 5

A well-deserved 5 Star review

A well-deserved 5 Star review! Mark couldn't do enough to ensure the purchase of lamp tables for our Motel was smooth from first enquiry to final delivery. Many thanks Mark, and much appreciation for your excellent service and quality product.
Tracey Oliver

1 de julio de 2024
Opinión espontánea
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Respuesta de Prime Furniture

Wow, thank you so much for the wonderful 5-star review! I'm thrilled to hear that we were able to ensure your purchase was smooth from start to finish.

Your appreciation for our service and quality means a lot. If you need anything else in the future, don’t hesitate to reach out.

Thanks again, Tracey!

Valorada con 5 estrellas sobre 5

Everything was easy from start to…

Everything was easy from start to finish... Very fast delivery.

13 de junio de 2024
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Respuesta de Prime Furniture

Thank you for your fantastic review! I’m so glad to hear that everything was easy from start to finish and that you were pleased with our fast delivery.

If you ever need anything else, don’t hesitate to reach out.

Thanks again for choosing us!

Valorada con 5 estrellas sobre 5

Very happy with Prime Furniture

Very happy with Prime Furniture. Everything was perfect.

4 de junio de 2024
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Respuesta de Prime Furniture

Thank you so much for your kind words! I'm thrilled to hear that everything was perfect with your experience at Prime Furniture.

Thanks again for choosing us!

Valorada con 5 estrellas sobre 5
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Respuesta de Prime Furniture

Thanks for your review. I'm glad to hear you found our service fast and efficient and that you love the product. If you need anything else, just let me know. Enjoy!

Valorada con 5 estrellas sobre 5

I thought the lamp shade was going to…

I thought the lamp shade was going to be the right size but sadly despite everything else being advertised and was as I wanted, I got the size wrong.
The return was perfect, no fuss and a refund forth coming. It makes all the difference when you know obstacles will not be in place when you just want a refund. thanks team at Prime Furniture.

7 de mayo de 2024
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Respuesta de Prime Furniture

Hi Anne, Thanks for your review. I'm sorry the lamp shade wasn’t the right size, but I'm glad the return process was smooth and hassle-free for you. It’s great to know that our service made a difference.

If you need help with anything else or have any questions, feel free to reach out. Thanks again for choosing Prime Furniture!

Valorada con 5 estrellas sobre 5

Nice product

13 de mayo de 2024
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Respuesta de Prime Furniture

Hi Clive! Thanks for your review. I'm glad to hear you like the Queen Anne Nesting Table set. If you need anything else or have any questions, feel free to reach out. Enjoy your new tables!

Valorada con 5 estrellas sobre 5

Absolutely AMAZING business!

Absolutely AMAZING business!! Excellent customer service and communication. Fast delivery. Highly, highly recommend!!
Thank you Mark for the wonderful service. We love all our items!!

2 de mayo de 2024
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Respuesta de Prime Furniture

We're overjoyed to receive your wonderful feedback! Thank you for highlighting our excellent customer service and our fast delivery. We’re so glad you love your items and appreciate your high recommendation. We look forward to the opportunity to serve you again in the future. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service. Speedy delivery. Great product!

25 de abril de 2024
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Respuesta de Prime Furniture

Hi Nikki! Thanks for the kind words. I'm glad you loved our customer service, speedy delivery, and your new product. It’s wonderful to know that everything met your expectations!

If you need anything else, just let me know. Hope to see you again soon!

Valorada con 5 estrellas sobre 5

Fantastic selection of bedding products…

Fantastic selection of bedding products available at very competitive prices. Will buy again.

16 de abril de 2024
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Respuesta de Prime Furniture

Hi there! Thanks so much for your fantastic review. I'm thrilled you found our selection of bedding products to your liking and our prices competitive.

We're looking forward to serving you again! If you need any assistance or have any questions in the future, feel free to reach out. Thanks again for choosing us and taking the time to share your experience!

Valorada con 4 estrellas sobre 5

Ideal furniture

A beautiful console. Will serve as suitable hall table. Was not ideal for the original intended placement will be much loved. Still searching.

17 de abril de 2024
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Respuesta de Prime Furniture

Thank you for your review and for choosing our console for your home. We're glad to hear that it will be a cherished piece in your hall. We understand that finding the perfect spot for new furniture can sometimes be a challenge, and we’re here to help if you need further assistance with your ongoing search. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Extremely helpful customer service

Mark was so helpful in setting me up with the right rug for my office. I was unsure about the sizing, and he was extremely prompt in his replies & attentive to my request. It really made a difference to the buying process - very different from other online furniture companies I've dealt with in the past. A real family feel. Thank you Mark, will be sure to purchase from you again in the future.

17 de abril de 2024
Opinión espontánea
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Respuesta de Prime Furniture

Thank you so much for your kind words! We're thrilled to hear that we were able to assist you in finding the perfect rug for your office. At Prime Furniture, we always strive to provide a personal touch to our service, and we're glad it made a difference to your buying experience. We look forward to welcoming you back in the future. Thanks again for choosing us!

Valorada con 5 estrellas sobre 5

I’m very happy with my rug

I’m very happy with my rug . The delivery company was useless but prime furniture were on to it and tried to solve the problem . They kept me updated at all times .

10 de enero de 2024
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Respuesta de Prime Furniture

Hi there! First off, thank you so much for the 5-star rating and for sharing your experience. I'm thrilled to hear you're happy with your new rug!

I'm sorry the delivery process wasn't smooth, but I'm glad the team could help make things right. Keeping you in the loop is our top priority. If there's anything more we can do for you, just let me know. We're here to help!

Thanks again for choosing us and for your kind words. Enjoy your rug, and I hope we can serve you again soon!
- Mark & The Prime Furniture Team

Valorada con 5 estrellas sobre 5

I am very impressed by the care , kindness and professionalism

I am very impressed by the care , kindness and professionalism of Prime CEO ,Mark .
I reported my beautiful sideboard was damaged by the delivery man. Mark replied within minutes and processed by complaint professionally with kindness and understanding without any trouble ,and reassured me replacement goods would be dispatches promptly. I was very impressed and must say it has restored by faith in internet shopping.

18 de enero de 2024
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Respuesta de Prime Furniture

Wow, thank you for your kind words! I'm so glad I could help with your sideboard issue. It's really important to me that you're happy and feel taken care of. If there's anything else you need, just shout. Thanks again for your trust in us. - Mark & The Prime Furniture Team

Valorada con 5 estrellas sobre 5

Great product

Great product, great price, website easy to use, quick delivery. Item as described.

2 de enero de 2024
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Respuesta de Prime Furniture

Your kind words truly mean a lot to us. We take pride in every aspect of our service, and it's rewarding to hear it resonated with you. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

Good shopping experience

Ordered a beautiful throw rug. The item was shipped quickly and when I wasn't home for delivery and it was a bit stuck in transit, they were very helpful in getting it delivered to a time frame in which I'd be at home.

16 de enero de 2024
Opinión espontánea
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Respuesta de Prime Furniture

It was truly our pleasure to assist with your delivery! We're thrilled you enjoyed the shopping experience and that your beautiful rug is finally there to add warmth to your space. Thanks for letting us know!

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