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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using Prime cargo over several years. Sending cargo by ship numerous times and also air cargo when s.aller parcels etc being sent. I have consistently been impressed. Brilliant service alw... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been using Prime Cargo for a while now and on a weekly basis. I honestly can't fault them, their prices are very competitive and my goods ate consistently delivered within three working days... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently shipped with Prime Cargo and I’m honestly impressed. Their prices are unbeatable and what really stands out is the service from start to finish. Abu and Moha in the UK team were fantas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve used Prime cargo several times this year and can’t express enough how well they took care of my belongings when I first moved countries to my multiple shopping shipments. They communicate through... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de despacho de mercadería

Escrito por la empresa

Freight & Cargo Forwarding Experts 📦 | UK 🇬🇧 to KE 🇰🇪 | Your Cargo | Our Priority 🌍📦✈️ | #𝒋𝒖𝒔𝒕𝑷𝒓𝒊𝒎𝒆𝑰𝒕 | #𝑺𝒖𝒍𝒖𝒉𝒊𝒔𝒉𝒐𝑺𝒂𝒉𝒊𝒉𝒊 Welcome to Prime Cargo - Your Logistics Partner of Choice! Why Choose Prime Cargo: Competitive Rates: We offer cost-effective shipping solutions without compromising quality. Global Reach: Our extensive network ensures your cargo can go anywhere in the world. On-Time Delivery: We're dedicated to meeting deadlines and exceeding expectations. Sustainability: We're committed to eco-friendly practices for a greener future.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(64)

64 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

They have great service and went to…

They have great service and went to great lengths to help purchase items I urgently needed in the UK and to send it to Africa. Customer service either side (Kenya and UK) were great. Service was prompt and at a fair price. Will use again. Thanks a ton!

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I used assisted shopping with Prime…

I used assisted shopping with Prime Cargo, and as always, they delivered an exceptional experience. Their communication was stellar throughout, and they handled my order with great professionalism, care, and efficiency.

This was my second order with Prime Cargo, and I had no hesitation entrusting them with it. Their excellent service on my first order from the UK gave me complete confidence in their ability to deliver. Once again, they exceeded my expectations my order was shipped and received within just 3 working days. Highly recommended!

12 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been using Prime Cargo since…

I’ve been using Prime Cargo since moving to Kenya, and I honestly couldn’t recommend them more. Their service is reliable, efficient, and their customer support is exceptional. They’ve made it possible for me to continue shopping from all my favorite international brands and have everything delivered to Nairobi without any hassle or excessive shipping fees.

What I love most is the convenience. They deliver directly to your home, office, or wherever is most convenient for you. Every shipment has arrived smoothly, and the entire process is always straightforward and stress-free.

If you’re looking for a dependable logistics partner in Kenya, Prime Cargo is definitely worth considering.

9 de julio de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Reading your review genuinely put a smile on our faces.

Thank you for trusting us ever since you moved to Kenya. It has been a real pleasure to be part of your shopping journey, and we're incredibly grateful that you've continued to choose us time and time again.

Knowing that we've made it easier for you to enjoy shopping from your favourite brands without the usual stress is exactly why we do what we do. Customers like you have been a huge part of our journey, and we never take that loyalty for granted.

Thank you for your continued support and for such a thoughtful recommendation. We look forward to being your trusted shipping partner for many more years to come.

Warm regards,

The Prime Cargo Team

Valorada con 5 estrellas sobre 5

Be good customer service and delivery…

very good customer service and deliver on time

2 de julio de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

It means a lot to know you've had such a positive experience with us.

Thank you for putting your trust in Prime Cargo. We're grateful for the opportunity to serve you, and it's always our goal to make every shipment as smooth and dependable as possible.

We truly appreciate your support and look forward to helping you again with your next shipment.

Warm regards,

The Prime Cargo Team

Valorada con 5 estrellas sobre 5

Responsive team

Team is highly responsive and ensured I had my tax claim
Documents

17 de junio de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

We're so pleased to hear that everything was sorted smoothly for you.

We know how frustrating it can be when important documents are delayed or difficult to obtain, so we're glad we could help make the process easier and ensure you received what you needed in time.

Thank you for choosing Prime Cargo. We truly appreciate your support and look forward to helping you again whenever you need us.

Valorada con 5 estrellas sobre 5

Always excellent service

Been shipping with Prime Cargo for a very long time. Everything always received as promised with great customer service and communication especially from Abu.

13 de junio de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Thank you for your continued trust and support over the years.

Customers like you have been a huge part of our journey, and we never take that loyalty for granted. It means so much to know that you've been able to rely on us time and time again, and that we've consistently delivered on our promises.

We're truly grateful to have you as part of the Prime Cargo family and look forward to serving you for many years to come.

Valorada con 5 estrellas sobre 5

Awesome experience and timeliy feedback

30 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Really appreciate you taking the time to leave this.

It’s good to know everything felt smooth and that you were kept updated along the way. We know how important it is to not be left guessing, so we’re glad that came through for you.

Thank you for always trusting us.

Valorada con 5 estrellas sobre 5

Great service and amicable resolving of…

Great service and amicable resolving of situations arising in difficult circumstances. Good staff support.

28 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Thank you for this, it truly means a lot.

We know things don’t always go perfectly in logistics, so it’s especially rewarding to hear that you felt well supported when it mattered most. We’re really glad we could step in and help sort things out in a way that felt smooth and reassuring for you.

We appreciate your trust in us and look forward to being there for you whenever you need us again.

Valorada con 5 estrellas sobre 5

Very good communication and service

Very good communication and service. Values clients business, which is very important.

25 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Thank you for your kind feedback.

We truly appreciate your support and are glad to know you feel valued when working with us. Building trust and maintaining strong relationships with our clients is at the heart of what we do, so your words mean a lot.

We look forward to continuing to serve you.

Valorada con 5 estrellas sobre 5

Great service both in UK 🇬🇧 and Kenya 🇰🇪

Great service both in UK 🇬🇧 and Kenya 🇰🇪

21 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

We truly appreciate you choosing us consistently for your shipments between the UK and Kenya. It means a great deal to the entire team to know we’ve been able to support you reliably across both ends, and we don’t take that confidence for granted.

We’re grateful to have you with us.

Valorada con 5 estrellas sobre 5

Amazing delivery and customer service

Very prompt in communicating. Goes above and beyond to ensure packages are delivered.
The people I interact with are great and very friendly.

22 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

We have really appreciated interacting with you in your shipping journey and we hope to continue serving you in all of your future shipments.

It is through this that we continue to grow together.

Valorada con 5 estrellas sobre 5

Very efficient and friendly rates

Very efficient and friendly rates. I've been shipping with prime cargo 3years now from UK to Kenya with no issues at all. Thanks abuu and team!

21 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Thank you so much for your support and trust over the last three years.

It’s always a pleasure to assist you, and we're grateful to have been part of your journey. Knowing that you can rely on us shipment after shipment means the world to us. We appreciate your loyalty and look forward to being here whenever you need us.

Valorada con 5 estrellas sobre 5

very friendly and always updting…

very friendly and always updting customers with timely delivery. great customer service

8 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Thank you for taking the time to share your experience with us.

Your support and trust mean a great deal to our team. We're grateful for the opportunity to serve you and truly appreciate your feedback. We look forward to assisting you again on your next shipment.

Valorada con 5 estrellas sobre 5

I have been using Prime cargo over…

I have been using Prime cargo over several years. Sending cargo by ship numerous times and also air cargo when s.aller parcels etc being sent. I have consistently been impressed. Brilliant service always. Kept informed when delivery has arrived. First class service. Muhammed at the Hayes branch is an outstanding young man.

14 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Hello Hassan,

Thank you for your continued trust and support over the years.

It means a great deal to us to know that you've consistently had a positive experience with both our sea and air freight services. Providing reliable service and keeping our customers informed every step of the way is something we take great pride in, so we're delighted to hear that this has made a difference for you.

We also sincerely appreciate your kind words about Muhammed. He is a valued member of our team, and we're thrilled to hear that his dedication and commitment to customer service have left such a positive impression. We will be sure to pass on your compliments to him.

Thank you once again for choosing Prime Cargo. We look forward to continuing to serve you for many years to come.

Warm regards, The Prime Cargo Team

Valorada con 5 estrellas sobre 5

Impeccable Service

These guys are the real deal. I frequently ship from the US to the UK, and Prime Cargo have been outstanding every single time.

Their service is very competitive, and while you can’t directly compare them to big names like DHL or FedEx, I’ve personally found Prime Cargo to be more informative, faster in communication, and overall easier to deal with. They handle everything, including customs clearance, and keep me fully updated throughout the entire process.

A special mention to Mohamed in the UK office, he’s an absolute gem. From collecting goods from suppliers in the US to final delivery in the UK, he keeps me informed at every stage. No mistakes, no stress.

I’ve been using them for over a year now, and they’ve genuinely made my life a lot easier. Highly recommended.

1 de mayo de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Hi Sadiq,

Thank you so much for taking the time to share your experience with us.

Reading feedback like this truly means a lot to our entire team. We’re delighted to hear that we’ve been able to make your shipping experience smooth, reliable, and stress-free over the past year.

We understand how important clear communication and dependable service are when shipping internationally, so it’s incredibly rewarding to know that our efforts have made a positive difference. Your kind words about Mohamed are especially appreciated. We’ll be sure to share your feedback with him. He takes great pride in supporting our customers every step of the way, and he’ll be thrilled to know his dedication has been recognized.

Thank you for your continued trust and support. It has been a pleasure serving you, and we look forward to helping with many more shipments in the future.

Warm regards, The Prime Cargo Team

Valorada con 5 estrellas sobre 5

After having an accident with my Audi…

After having an accident with my Audi Q3, I was referred by a friend to use Prime Cargo, in the the UK to Kenya. I honestly can’t appreciate them enough.

They helped source a replacement window and gave me both new and second-hand options. What impressed me most is their honesty, they advised there was no real difference and recommended the second-hand option, which saved me a good amount of money.

I was initially worried about how it would arrive, but everything was professionally packaged and handled. From start to finish, I was kept fully updated and didn’t have to chase anything. The item was delivered right to my doorstep without any issues.

The efficiency, customer service, and sourcing were all top-notch. Big credit to the UK office team as well, outstanding service throughout.

17 de abril de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Hi Ibrahim,

This really means a lot to us and thank you for sharing your experience.

Dealing with an accident is never easy, and we’re glad we could step in and make things a bit smoother for you. It’s great to hear that the team helped you weigh your options honestly and that the second-hand window worked out well without compromising on quality.

We know shipping something as delicate as a car window can be nerve-wracking, so we’re really happy it reached you safely and without any hassle. And being kept in the loop without having to chase updates; that’s the Prime Cargo way.

We’ll definitely share this with the UK team, they’ll appreciate it.

Thanks again for trusting Prime Cargo, We’ve got you anytime you need us.

Warm regards, The Prime Cargo Team

Valorada con 5 estrellas sobre 5

Good Service

We shipped goods from UK, and had a very smooth experience with Prime Cargo. They arranged all the pickups, packaging and loading from our suppliers. They have always been updating us on the progress of shipments.

28 de noviembre de 2025
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Hi Medware Solutions,

It is always a pleasure working with you and we truly appreciate your faith in Prime Cargo. We continue to remain solid because of your feedback and look forward to more shipping with you.

Warm regards, The Prime Cargo Team

Valorada con 5 estrellas sobre 5

Special thanks to Abu🙏, whose dedication and problem-solving truly stand out


I had an exceptional experience with Prime Cargo. My shipment arrived exactly on time, beautifully packaged, and in perfect condition, with communication always prompt and reassuring. What truly stood out was Abu’s exceptional service. I had a large metal item that several cargo companies refused to ship. Abu went above and beyond by carefully breaking it down and successfully arranging the shipment. His dedication, professionalism, and problem-solving were remarkable. A seamless and dependable air and sea shipping service that I wholeheartedly recommend🫶🙏

23 de abril de 2026
Opinión espontánea
Logotipo de Prime Cargo - Kenya

Respuesta de Prime Cargo - Kenya

Hi AJ,

Thank you for the kind words and it was a great having you with us on this unique experience. We appreciate the collaboration and timeliness with which you provided all the necessary support to enable us see it through.

We are Prime Cargo because we accept and appreciate any challenge thrown at us and deliver it the Prime Cargo way.

Thank you for believing in us.

Warm regards, The Prime Cargo Team

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