I had a unique issue that required some extra effort to solve. Can't say enough good things about Lilly Smith. She communicated clearly, set proper expectations, and then delivered. Such a pleasure to... Ver más
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Consulta las opiniones de los clientes
The Royal Scot Hotel and Suites in Victoria, B.C. was in an excellent location. The Hotel was older but that was part of the appeal. The suites were clean and spacious. The property was well maintain... Ver más
La empresa ha respondido
Prime Hotel reached out to us, when are reservation was close to being cancelled, we had a little mis-communication on when we needed to pay. Had they not reached out 4 of us heading to a trade show... Ver más
La empresa ha respondido
Stayed at this hotel as an overflow to a Gaylord Opry Conference, and they honoured the reduced conference price before the conference dates! It also had a simple breakfast included, and the walk to t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Prime Hotel Bookings provides an effortless experience in booking your hotel reservations. With our dedicated travel agents and excellent customer support service, you will enjoy your hotel experience with additional discounts and vouchers through our loyalty program. What matters for Prime Hotel Bookings, is having a genuine relationship with our clients and assuring them that we care about their hotel experience!
Información de contacto
1000 N. West Street, Suite 1200, 19801, Wilmington, Estados Unidos
- 3026000274
- info@primehotelbookings.com
- primehotelbookings.com
4,7
Excelente
57 opiniones
No consta que haya invitado a opinar recientemente
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Rooms were clean and the breakfast was good.
Rooms were clean and the breakfast was good. The location was just off the highway with plenty of places to eat. Room for parking with a trailer.
26 de septiembre de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Respuesta de Primehotelbookings
We’re thrilled that Prime Hotel’s timely follow-up ensured your stay went smoothly, and we’re committed to maintaining that level of service for all your future needs.
Thanks for sharing your opinion!
every thing you need in one place
check in went quickly, staff was very helpful and friendly. rooms were clean. lots of amenities
18 de septiembre de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Best place to stay in Toledo, OH
Everyone at the hotel was very accommodating. My room was spotless, spacious, quiet, and in great shape. I would highly recommend staying at this location.
16 de septiembre de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Leanne,
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Best regards,
The Westgate was convenient to the…
The Westgate was convenient to the Convention Center and reasonably priced. Except for a long elevator wait a couple of times, my stay was fine.
13 de septiembre de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Scott,
Thank you for sharing your story! We are sorry about the elevator situation.
We understand how crucial it is to have reliable accommodations, especially for important events like trade shows.
We’re thrilled that Prime Hotel’s timely follow-up ensured your stay went smoothly, and we’re committed to maintaining that level of service for all your future needs.
Best regards,
Overflow hotel
Stayed at this hotel as an overflow to a Gaylord Opry Conference, and they honoured the reduced conference price before the conference dates! It also had a simple breakfast included, and the walk to the Gaylord wasn't far. Had laundry facilities - which was useful. Overall a pleasant stay at a decent price!
27 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Tina,
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
We’re here whenever you need us for your next booking!
Best regards,
Multiple reservations number for 1 room
Prime hotel had two of my rooms broke down into multiple reservations numbers. Meaning, I had to literally check out of the room and re-check into another room based on having separate reservations numbers.
17 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Laurie,
We apologize for the inconvenience you experienced regarding your hotel stay. We understand how this may have disrupted your plans and sincerely regret any frustration it has caused. We will make sure to put your review into consideration and send it to our dedicated team.
Best regards,
Lilly and Maria paid exceptional…
Lilly and Maria paid exceptional attention to detail when securing my accommodations, clearly considering my preferences and being prompt in communicating updates.
27 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Barbara,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Best regards,
Good service, great prices 👍
I was a little hesitant to book at first because their rates were so much cheaper than others or even the direct hotel, but everything was fine, smooth check in, they were even able to get a credit for 1 night since the highway was closed and we couldn't get into Vegas until the next day. Good service, would use again.
28 de julio de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Angela,
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing us!
Best regards,
Great staff
Great staff, comfortable accomodations, easy parking
22 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Paul,
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
We’re here whenever you need us for your next booking!
Best regards,
Friendly but chose the worst hotel.
All very friendly but they chose a very bad hotel.
26 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Roos,
We apologize for the inconvenience you experienced regarding your hotel stay. We understand how this may have disrupted your plans and sincerely regret any frustration it has caused. We will make sure to put your review into consideration and send it to our dedicated team.
Best regards,
Great service
Great service. Coordinated a refund from a conference I could not attend due to sickness. Then got a hotel reservation for another conference; right next to the convention centre.
13 de junio de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Dave,
We appreciate you highlighting this experience!
It’s great to hear that our prompt action prevented any inconvenience for your trip.
We’re here to ensure your reservations go smoothly, and we’re glad everything worked out for your trade show stay.
Best regards,
Great experience at the hotel…
Great experience at the hotel unfortunately the refrigerator wasn’t cool so the protein shakes I brought were not able to be used unless I went downstairs and got ice. Other than that the hotel was amazing.
20 de junio de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Customer,
Thank you for taking the time to share your experience with us! We are sorry about the refrigerator issue. We will make sure to send your feedback to the hotel directly as well.
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Best regards,
Great spot
Clean and nice hotel. Was there for a conference and didn’t get to use the pools but this is a place I would bring my family back to. Good overall service up front as well.
21 de mayo de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Jason,
We’re so happy to hear that you had a positive experience!
Your satisfaction is our top priority, and we’re here to make your next reservation just as smooth and enjoyable.
Best regards,
Excellent localization
Excellent localization, services and price rate.
30 de abril de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Jorge,
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing us!
Best regards,
Room was nice
Room was nice, accomodations great, food was safe for me as I have a wheat allergy. Check in was easy and pleasant.
12 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Krystie,
Thank you so much for your words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Best regards,
Close to the convention center
Close to the convention center. Easy to park and plenty of parking spaces.
8 de mayo de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Doug,
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing us!
Best regards,
Seamless
Simple to book - easy check-in - great hotel - excellent value
1 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Rick,
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
We’re here whenever you need us for your next booking!
Best regards,
Lightning response time
Every email I have sent has been actioned immediately. As a business professional, I don't have the time to wait so I appreciate how speedy they are to take care of things.
14 de agosto de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Customer,
We’re delighted to hear that our dedicated team saved the day!
Situations like this highlight the importance of communication, and we’re glad everything worked out for your trip.
We’ll continue to be vigilant and responsive in managing your future reservations.
Best regards,
Very attentive to details and the…
Very attentive to details and the reservation went without a hitch.
26 de julio de 2024
Opinión espontánea
Respuesta de Primehotelbookings
Dear Liver,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Best regards,
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