Primemotorsessex Opiniones 

Aviod this company it’s shocking I have not had 1 reply from 3-4 emails sent on my behalf the ford ranger went into limp mode after less than 1000 miles had to have it taken to ford Vertu at Orpington
Faulty trans mains control valve renew and retest
£1.941.62 found front engine cover leaking renew and retest £1.027.41
Then the labour. £1.181.05
Plus other parts and VAT
they say all there vehicles are thoroughly checked before going on sale. I really wish I hadn’t even bothered with this outfit and just kept my Range Rover evoque
They soon found fault with that when it came to part exchange
I would highly recommend you avoid this company I fell for the video of this nice looking car it’s all trickery
And could end like my experience I would leave no star rating if possible

I would not buy a car from this dealership.

I paid £25,000 for a vehicle, and after covering only around 1,000 miles the gearbox failed, leaving me with a repair bill of approximately £4,500. Despite numerous emails and phone calls, my concerns were not resolved. We were only four days outside their warranty, yet they refused to offer any goodwill or honour the claim.

The customer service was extremely poor. I was repeatedly spoken to in a patronising manner, being called “son” despite being old enough to be some of the staff’s grandfather. During one conversation, a member of staff allegedly told me, “We know where you live,” which I found intimidating and completely unacceptable.

As a result, I have instructed solicitors and have commenced a Small Claims Court action.

Based on my experience, I cannot recommend this dealership. I would advise anyone considering buying a vehicle from them to carry out thorough checks and proceed with caution.

Bought a Ford Ranger back in March, lovely vehicle but the thing that impressed us the most was the after sales service which was second to none. We had a few issues but as soon as we spoke to the team they sorted out all issues with no fuss. Very impressed. Would highly recomend.

This company really know what they are doing. Steve was A1 staff were knowledgeable and very helpful 👍 would I buy again? Absolutely definitely would . A dream from start to finish.
Polite , Curteous, And very very professional.
5 stars all round .

Best place to buy a vehicle,i delt with steve and also met joel,both these guys are so very helpful.They will do all they can to look after you and making it an enjoyable experience in buying your car.I bought a stunning ford ranger.I would definatly without hessitation recomend prime motors to anyone who wants to buy a vehicle.10 out of 10.

Very smooth car buying process from start to finish. The staff were professional, answered all my questions, and made everything feel easy. Highly satisfied with my purchase.

The team at Prime Motors really know how to treat customers. Helpful, polite, and efficient. The entire process felt simple and well-organized.

From the initial visit to driving away, everything was handled professionaly. The car was clean, well-prepared, and matched all expectations.

Fantastic service from start to finish. I wasn’t entirely sure what I wanted when I arrived, but the team took the time to understand what I was looking for and guided me in the right direction. No pushy sales tactics, just genuine help. The whole process felt easy and stress-free.

Second time dealing with Prime Motors and once again they didn’t disappoint. Honest communication, fair pricing and excellent customer service throughout. It’s refreshing to deal with a garage that does what they say they will do. Would happily recommend to anyone looking for a quality used.car.

I have not bought a car from Prime Motors but have visited them on two occasions to look at cars and had a terrific experience on both occasions.

Cars were presented terrifically, help was available should I wanted to ask questions but I was left in peace to look over the cars at length, test drive was easy, just left drivers licence and they were happy for me to take the car out alone. At no stage was there any pressure sales tactics or someone awkwardly standing over you.

I have yet to make my mind up on whether to proceed with one of the cars I viewed but based on my experience I would happily buy from this garage.

Bought a low mileage 2012 Range Rover sport from this company

When I viewed I complained of a scraping noise when braking and the aircon not working.

Joel said he would have it gassed for me and the brakes looked at of which I said that the air conditioning wouldn’t last as it had 0 gas in what so ever

In the invoices with the car it says that it had new front and rear discs and pads in February so why was the scraping noise a rear discs that had cracked in 3 places when I only bought the car in April?

After that was sorted out of my own pocket as they didn’t want to help. I had restricted performance come up on the dash which was the passenger side inlet manifold cracked.

Again a call to Joel and the lads and again they didn’t want to do anything to help. Emails were sent again no help.

When they finally tried to offer a solution after insisting my car had a return to base warranty they finally sent me the warranty company details the day before my warranty was due to end.

In total the inlet manifold cost me 1200 pound.

New discs and pads front and rear 670 pound

Air conditioning condenser 560 pound

The show room is lovely but the guys selling the cars don’t have a clue. Are rude as hell when you raise a problem.

I definitely wouldn’t buy another car from them

Avoid this company like the plague…
Bought a BMW from these sharks..
Had major running problems, took it to a BMW specialist who informed me that the car had severe mechanical issues. The wiring in the engine had been completely bodged. The suspension was not the correct size all of which cost me £3000 to fix.No such thing as after care and I was told that a ten year old car couldn’t be expected to work as new…

😂😂😂😂😂😂😂😂😂😂

With so many rouge traders out there it is nice to find the a genuine trustworthy company
I purchased a car from them the sales team were brilliant & the after care service is second to none. These guys are real deal
Thank you prime motors until next time

Great experience from start to finish with the sales team @ Prime Motors.
I turned up at the garage with not much knowledge on the car I was after but the sales team were very thorough with me and sat me down to go through all their cars for sales & any specific details from myself of what I would like.
After some time I put down a deposit on a Mini Cooper and pick it up this week.
Would use them again absolutely.

2nd car I’ve brought from Prime, absolutely spot on

Highly recommend, great customer service, very well cleaned car, happy customer

Have pushased two ford vans in the past two weeks from prime motors....I couldn't be happier with the whole experience..the vans are absolutely beautiful in all respects and Joel who dealt with my purchases was not only truly professional but also an absolute gentlman ...I would advise anyone who is looking for vans ect to definitely go see Joel at Prime motors .thank you guys so much