We recently used Prime Steam to clean our bedroom carpets and an armchair. Albert was extremely professional and pleasant to deal with, from the initial call to the job itself. He was totally transpar... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We recently used Prime Steam to clean our bedroom carpets and an armchair. Albert was extremely professional and pleasant to deal with, from the initial call to the job itself. He was totally transpar... Ver más
La empresa ha respondido
I was unsure whether I would need to replace my bedroom and hallway carpets due to a couple of really stubborn stains (dark on a cream wool carpet) acquired over the years. I was really impressed wit... Ver más
La empresa ha respondido
Arrived perfectly on time. Super professional and experienced. Carpets and sofa look great.
La empresa ha respondido
Great service from Albert, arrived on time with all the required equipment to steam clean a dirty and tired looking sofa as well as rug. The results more than exceeded my expectations so would highly... Ver más
Bringing New Life to Your Floors & Fabrics – Smarter Cleaning, Naturally. At Prime Steam, we provide expert carpet, upholstery, and hard floor cleaning across South West London – covering areas like Wimbledon, Balham, Kingston, and Wandsworth. We combine professional expertise with a forward-thinking, holistic approach to cleaning. Our process uses eco-conscious products, natural odour-neutralisers, home-safe probiotics, and advanced stain treatments to deliver a deeper, healthier clean — without compromising on sustainability. Our team is highly trained in advanced stain removal, including tough cases like pet accidents, tea, coffee, wine, ink, makeup, and more. We also restore a variety of hard floors, including Victorian tile, porcelain, ceramic, vinyl, and cement, using modern techniques and specialist systems. We don’t just remove dirt — we revive your living space. Our modern equipment and in-depth surface knowledge allow us to lift, cleanse, and protect your floors and fabrics for long-lasting results you can see and feel. Whether you’re a busy parent, pet owner, or just love a fresh, healthy home — we’re here to help you maintain a space that’s beautifully clean and truly cared for. Experience the Prime Steam difference: powerful results, a personal touch, and care that goes beyond the surface.
Flat 1, 85A Melbury Gardens , SW200DL, London, Reino Unido
Effective and efficient communication from the start. Albert did an amazing job of cleaning our carpets so that they looked like new. Would strongly recommend this company.
Great service from Albert! Second time that I’m using Prime Steam, always a very professional service and the carpet now is as good as new new!
Excellent and friendly service. Efficient booking with detailed quote provided. The actual cleaning was carried out very professionally, removing stubborn stains. Would not hesitate to use this company again.
Great service from Albert, arrived on time with all the required equipment to steam clean a dirty and tired looking sofa as well as rug. The results more than exceeded my expectations so would highly recommend. Friendly, professional and extremely tidy! A+++
I recently collected the keys to my new flat which had carpets which looked (and smelled) as if they had been rarely vacuumed – let alone cleaned! I called Prime Steam on the Wednesday – explained the situation being urgent and they were kindly able to fit me in on the Friday after their last booking.
Although pretty shocked at the level of dirt, Albert worked extremely hard, taking his time to do a great job. The carpets were cleaned exceptionally well – and were all left looking (and smelling) very clean and fresh – much more so than I could have hoped for!
A prompt, professional and excellent value service from Prime Steam – run by polite, intelligent, and helpful people. I would highly recommend and will be using their services again when needed.

Respuesta de Prime Steam
Highly recommend this company, they were super efficient and made my carpets look almost brand new! Will definitely be using them again for my upholstery. Very professional and polite. Have already told everyone I know to book them as the service is immaculate.

Respuesta de Prime Steam
My first time using Prime Steam to have my sofa-bed cleaned. It was a thoroughly positive experience from the moment I picked up the phone to call them for a quote. The team was very friendly and informative, the clean was very professional. Very happy with the result.

Respuesta de Prime Steam
Very impressed with the service. Managed to get a booking for the next day and they turned up on time. They did an excellent job and were good value for money.

Respuesta de Prime Steam
I have an old bedroom carpet and a large oriental rug that hadn't been cleaned in a long time. Prime Steam was booked, arrived on time, explained what was going to happen and got on with the job. My carpet and rug look amazing (especially the rug). I absolutely recommend Prime Steam.

Respuesta de Prime Steam
Received an excellent service from Prime Steam. Having recently moved into a property, Albert went above and beyond to ensure the carpets were cleaned and sanitised to an excellent condition. Albert was professional, polite and provided a high standard of service to us. I would not hesitate In recommending this service and will be using this them again for any future needs.

Respuesta de Prime Steam
Excellent high quality work, furniture is beautiful again. The standard of cleaning is exceptional and they are extremely knowledgeable and careful about applying the right treatment to different fabrics. Highly recommended.

Respuesta de Prime Steam
Good, clear, responsive communication before the event. Professional, courteous, polite and on time on the day.
I felt like they really wanted to deliver a good service and good outcome for me.
Have recommended to friends and would use again.

Respuesta de Prime Steam
Very professional company. From the 1st enquiry to the job done. Albert worked very hard and left my carpet looking as new.

Respuesta de Prime Steam
We recently used Prime Steam to clean our bedroom carpets and an armchair. Albert was extremely professional and pleasant to deal with, from the initial call to the job itself. He was totally transparent about the pricing structure (which I found very reasonable) and whether certain marks and stains would come out. Our carpets now look almost brand new again, even though they are eight years old. Would definitely recommend Prime Steam to anyone looking to get their carpets or upholstery deep cleaned.

Respuesta de Prime Steam

Respuesta de Prime Steam
Arrived perfectly on time. Super professional and experienced. Carpets and sofa look great.

Respuesta de Prime Steam
Delighted with our very clean sofa. Albert did a very thorough job and took great care of the sofa and the surrounding furniture. He was highly professional and efficient. We plan to use Prime Steam again - would highly recommend to others.

Respuesta de Prime Steam
I was unsure whether I would need to replace my bedroom and hallway carpets due to a couple of really stubborn stains (dark on a cream wool carpet) acquired over the years. I was really impressed with Prime Steam - not only have the stains completely gone but the carpets have a new lease of life. Also, he was so polite, considerate of my house and pets, and also very knowledgeable. He was very upfront about the machines used and how they worked, completed the job on time and for a really competitive price. I would happily use Prime Steam again and am happy to recommend.

Respuesta de Prime Steam
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.