Right from initial contact by phone process of ordering new boiler was really easy and quick. Survey carried out remotely to discuss boiler and where it is to be fitted made process really easy. Boile... Ver más
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Right from initial contact by phone process of ordering new boiler was really easy and quick. Survey carried out remotely to discuss boiler and where it is to be fitted made process really easy. Boile... Ver más
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I had AC installed in my son’s bedroom and from start to finish the service was amazing. From my video call to the 2 lovely guys that came to do the installation the electrician man and the lovely... Ver más
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We had our boiler installed last year by Prime Time and Simon their Service Engineer came to perform the annual service. He contacted us 30 minutes before his arrival to let us know when he would arri... Ver más
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Really pleased with the installation from Prime Time Boilers. Callum was professional, friendly and clearly took pride in the work. He fitted the new boiler and radiators carefully, kept everything ti... Ver más
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Welcome to Prime Time Boilers & Solar, your go-to guys since 2010. We are a local independent boiler & solar business that puts the customer at the forefront of everything we do. Our Gas Safe approved boiler engineers have over 50+ years combined experience, and our MCS approved solar installers have over 35+ years combined experience. On top of this, we understand our customers needs, we offer flexible installation dates (for boilers this can be the next day), we have a huge range of finance options available (including £0 deposit and 0% APR options) and we offer generous warranties (up to 12 years for boilers, and up to 30 years for solar panels) for total peace of mind. Furthermore, We are currently offering an additional £200 off for every boiler or solar system fitted, and for a limited time only we are also offering a free Honeywell Home thermostat (for boilers) or PV monitoring device (for solar systems), which can help you turn your property into a learning, energy saving, family home. Now that's what we call Prime Time deals. Don't delay, give us a call or enquire online today and see how much you can save.
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Choles Yard, High Road, CM16 6EG, Essex, Reino Unido
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This is our second time using Prime Time Boiler, the first time was in our old home and this time in our new home, excellent service from the first phone call to the insulation of our new combi boiler.
So friendly and helpful and the engineer that fitted our boiler was great.
Would definitely recommend Prime Time Boilers.

Respuesta de Prime Time Boilers & Solar
Fantastic service, it was very refreshing to have people deliver what they said they would. No hidden costs or mark ups after consultation. Brilliant company and staff.
I highly recommend prime time boilers 👍🏾

Respuesta de Prime Time Boilers & Solar
This is the 2nd boiler installed via prime time in 5 years (2 different properties)
Each time no issues faultless installation. 2nd time was a knocking noise which they sent somoene out very quickly after install just to let some air out of a valve which was normal and solved the issue. . Excellent service, thankyou!
Might need you again soon for my rental in Luton! CB.

Respuesta de Prime Time Boilers & Solar
Everything was as explained and carried out very well

Respuesta de Prime Time Boilers & Solar
Mark was very polite and very professional, Very good service

Respuesta de Prime Time Boilers & Solar
Mark was brilliant. Very knowledgeable with his craft. Not only did he service my boiler, he helped check out my leaking sink.
Thank you again Mark

Respuesta de Prime Time Boilers & Solar
I had a new boiler installed by this company in March 2025. I was met with problems during the install, I was left with radiators not working during a very cold March. I tried contacting them to be told it was a weekend and they couldn’t help. Eventually the engineer came back and tried to rectify the problem. Was very unprofessional as a contractor for this company and complained constantly about not being paid by them. It took several days for the engineer to rectify the problem and ensure all I had heat in all radiators.
Fast forward to May 2026 I have water leaking from the flue have called an engineer out to check and they have highlighted all the install problems and declared that the flue was not installed safe and wouldn’t meet regulations. They have taken photos and provided a report for me. Needless to say I am shocked by the shoddy workmanship and the fact I am pot of pocket repairing faults from the installation. I have emailed them formally complaining. I don’t expect much response based on previous experience. I would not recommend this company and would not use them to complete any boiler work in the future.

Respuesta de Prime Time Boilers & Solar

Respuesta de Prime Time Boilers & Solar
All ways great service, polite efficient engineers.

Respuesta de Prime Time Boilers & Solar
Mark, was polite and very helpful. He serviced the boiler, and checked my other gas appliances, he also cleaned out one of the gas rings on my gas hob which I was having trouble lighting and works perfectly now.

Respuesta de Prime Time Boilers & Solar
We purchased and had a boiler installed from Prime time boilers. From the first phone call to the aftercare, it was all dealt with promptly and professionally.
We initially had a FaceTime call to help show the property needs and requirements. We were then advised and given options, offered a payment plan and a choice of dates to have the boiler installed. The whole process was easy, and without any problems. Communication was very good and the installation went perfectly to plan.
We Would definitely use them again.

Respuesta de Prime Time Boilers & Solar
Very efficient men installed the air con & were very clean & tidy & did a good job plus they were very nice.

Respuesta de Prime Time Boilers & Solar
Had a boiler installed by Prime Time Boilers in January 2026. Was advised to upgrade as was assured that that meant that 2 showers could run consecutively with no interruptions. Since the boiler has been installed I noticed that if someone is showering and someone else turns on a tap in another room, all the pressure and heat is lost from the shower. Contacted Prime Time who have an AI receptionist taking enquiries ( no human to speak to) who advised me that someone would get back to me shortly....I then received an automated You Tube video on how to adjust the boiler ( could have looked that up myself!. Didn't solve the problem, have heard nothing from Prime time boilers. Just a warning that pre sales customer service is impressive, until you need post installation advice...basically Non-existent! Really wish I'd known this before I bought the boiler. So frustrating!
Excellent service. From initial consultation to the installation and documentation. Fair price. Would highly recommend company to others.

Respuesta de Prime Time Boilers & Solar
My boiler installation was flawless, they arrived first thing in the morning, after a quick discussion to show where certain controls and valves were they sorted everything perfectly. I work in a maintenance roll and have high expectations, but this installation exceeded in every way. Pipework tight & straight with clean solder joints, drain offs where needed and not a spec of dirt to be found... 10 out of 10 guys ...

Respuesta de Prime Time Boilers & Solar
Overall from initiative survey ,reasonable pricing and breakdown, completion of works very satisfied with the outcome including the follow up off service and support a slick outfit which has my thumbs up..

Respuesta de Prime Time Boilers & Solar
Prompt efficient & tidy .explained everything too.i would highly recommend prime time boilers .The installation man was really friendly & professional too.

Respuesta de Prime Time Boilers & Solar
PT was quick for installation and offered an interest free credit option for 6 months - perfect... however charged me 4k for a 3k job, having had several trades persons comment on the price.. Now I get too many emails for a 5 star review to win a luxury hamper and to join their service plan. Wish I had gone with a local gas fitter but I got the wife and kids that needed a warm home.. Certainly won't be using their services again in the future - Just wish some of the other companies out there offered an interest free option for payment so PT had a little more competition on pricing. That is my experience with PT.
Mark serviced our boiler today and done a good job, I would recommend him to family and friends.

Respuesta de Prime Time Boilers & Solar
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