Right from initial contact by phone process of ordering new boiler was really easy and quick. Survey carried out remotely to discuss boiler and where it is to be fitted made process really easy. Boile... Ver más
La empresa ha respondido

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Right from initial contact by phone process of ordering new boiler was really easy and quick. Survey carried out remotely to discuss boiler and where it is to be fitted made process really easy. Boile... Ver más
La empresa ha respondido
I had AC installed in my son’s bedroom and from start to finish the service was amazing. From my video call to the 2 lovely guys that came to do the installation the electrician man and the lovely... Ver más
La empresa ha respondido
We had our boiler installed last year by Prime Time and Simon their Service Engineer came to perform the annual service. He contacted us 30 minutes before his arrival to let us know when he would arri... Ver más
La empresa ha respondido
Really pleased with the installation from Prime Time Boilers. Callum was professional, friendly and clearly took pride in the work. He fitted the new boiler and radiators carefully, kept everything ti... Ver más
La empresa ha respondido
Welcome to Prime Time Boilers & Solar, your go-to guys since 2010. We are a local independent boiler & solar business that puts the customer at the forefront of everything we do. Our Gas Safe approved boiler engineers have over 50+ years combined experience, and our MCS approved solar installers have over 35+ years combined experience. On top of this, we understand our customers needs, we offer flexible installation dates (for boilers this can be the next day), we have a huge range of finance options available (including £0 deposit and 0% APR options) and we offer generous warranties (up to 12 years for boilers, and up to 30 years for solar panels) for total peace of mind. Furthermore, We are currently offering an additional £200 off for every boiler or solar system fitted, and for a limited time only we are also offering a free Honeywell Home thermostat (for boilers) or PV monitoring device (for solar systems), which can help you turn your property into a learning, energy saving, family home. Now that's what we call Prime Time deals. Don't delay, give us a call or enquire online today and see how much you can save.
Escrito por la empresa

On All Products Installed

Choles Yard, High Road, CM16 6EG, Essex, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 2% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Whole process was fantastic from the initial contact through to completion. It’s great to have just one contact that you can call, email or text - and get a prompt response. No hard sell or pressure to purchase a system. Installation on the day was very efficient and the team were great. Cost was below other quotes received too! Wish I had done it sooner. Highly recommend this company.

Respuesta de Prime Time Boilers & Solar
Decent price. Everything was clearly communicated and more importantly things were exactly as they were communicated.

Respuesta de Prime Time Boilers & Solar
I'm into my third year with my boiler from Prime Time that included the annual service and repair cover.
I get the reminder to book the service, confirm and everything follows as it should.
Staff in the office and Technicians are always really friendly and helpful.

Respuesta de Prime Time Boilers & Solar
After I made a call to prime time boiler My new boiler fitted in a week. Very good. Service. Need work. So friendly service. Excellent.

Respuesta de Prime Time Boilers & Solar
Second review from me for Prime Time Boilers. 4 of the 5 units installed in August last year have now failed. I fully expect the fifth (the least used for heat or cooling) to do so as well this summer. 2 have been repaired by the original engineer, who I cannot fault. He turns up on time, is very polite and helpful and fixes what is wrong.
The company on the other hand is atrocious. They don't return calls, they don't respond to emails and now, get this, they have an AI answering service so you can't even speak to a person, they no longer have to even answer their calls to then ignore you. They can do it by AI!
2 units recently packed up , leaking, noisy, pump failures, stinking because of the stagnant water collecting, which is dangerous in itself. No response to calls, message and emails to Prime Time.
I have no idea how they've got so many '5 star' reviews.
They keep pestering me to take out a service plan with them for a faulty installation they can't even be bothered to acknowledge, never mind fix. I've had to contact the original engineer personally to get anything done, and that is not right. Needless to say they will not be getting my Service contract.
Excellent. Mark communicated well; arrived promptly; and carried out checks and service professionally.

Respuesta de Prime Time Boilers & Solar
Mark was friendly, polite and informative.
Great service!!

Respuesta de Prime Time Boilers & Solar
Had my annual boiler service today and really impressed with the engineer. Mark was punctual, explained everything he was doing, and did a very thorough job — checked all the safety components and left the area spotless. I’ve used this company for a couple of years and this was definitely the most comprehensive service I’ve had. Really appreciate the attention to detail this time. Would happily request the same engineer again.
Thank you Mark.

Respuesta de Prime Time Boilers & Solar
Mark was very polite, on time, answered all my questions and when finished left no mess at all

Respuesta de Prime Time Boilers & Solar
Mark was very professional and friendly. He answered all my questions and explained everything I needed to know about the gas and boiler clearly and in detail. I really appreciated his time and patience during the boiler check today.

Respuesta de Prime Time Boilers & Solar
Mark did a great job.
No mess, no fuss.
Good job done and full explanation

Respuesta de Prime Time Boilers & Solar
Mark was so friendly and quick at his job, another happy customer!

Respuesta de Prime Time Boilers & Solar

Respuesta de Prime Time Boilers & Solar
Excellent service from start to finish, with a very professional approach.

Respuesta de Prime Time Boilers & Solar
Asked for a quote, was subsequently hounded to book. 14 phone calls and 5 texts in under a week. Incredibly unpleasant.
We are really pleased with the service provided by Prime Time Boilers right from the initial survey call through to the final installation. Great value for money, job completed to a high standard, we are extremely happy. A special mention must go to Ian who installed the new boiler and radiators - a true professional. Highly recommended.

Respuesta de Prime Time Boilers & Solar
The fitting of our new boiler went smoothly from start to finish. We are pleased to give Prime Time Boilers 5 stars,

Respuesta de Prime Time Boilers & Solar
I was very happy with prime time, pricing was clear, I was offered different options. The task could be completed very quickly and I also used the interest free option which I wasn’t planning to do. Gregg the engineer was very polite and helpful. I would definitely recommend them.

Respuesta de Prime Time Boilers & Solar
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.