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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I have bought 6 Golf very colourful golf shirts for a reasonable price. 4 x large and 2 XL one of the large was too small, XL is better fitting for me even though I am always normally a large size. I... Ver más

Valorada con 1 estrellas sobre 5

Terrible. DO NOT USE 1 month to come. Ordered chunky knit men's winter cardigan. When it eventually arrived it was a printed synthetic tracksuit style top in disgusting rainbow colours. A complete... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

One star is generous and only awarded because a product turned up. A site that appears to be selling a range of quality clothing that bears no relation to the goods actually delivered. Ordered a ca... Ver más

2,9

Medio

TrustScore: 3 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Products to bad .....photoshop of…

Products to bad .....photoshop of products in the web site .....

22 de enero de 2026
Opinión espontánea
Logotipo de Prinsale

Respuesta de Prinsale

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: ervice@prinsale.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Valorada con 4 estrellas sobre 5

Picked up the Men’s Crew Socks

I recently purchased the Men’s Crew Socks and really enjoy the playful football design. They’re comfortable and fit well, although the material is a bit thinner than I expected. Overall, they’re still a great addition to my sock collection!

9 de enero de 2026
Valorada con 1 estrellas sobre 5

Terrible

Terrible. DO NOT USE
1 month to come. Ordered chunky knit men's winter cardigan.
When it eventually arrived it was a printed synthetic tracksuit style top in disgusting rainbow colours.
A complete scam

28 de octubre de 2025
Opinión espontánea
Logotipo de Prinsale

Respuesta de Prinsale

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@prinsale.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 1 estrellas sobre 5

Order is taking forever,,

Order is taking forever,,, they only answer with the same generic email,,, feel ill never get item or refund!! Very dissapp

16 de octubre de 2025
Opinión espontánea
Logotipo de Prinsale

Respuesta de Prinsale

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@prinsale.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 1 estrellas sobre 5

Very much a Chinese scam operation!

Very much a Chinese scam operation!! They are almost impossible to communicate with! They make everything difficult and are NOT customer-oriented at all! Be very careful when dealing with this company!!!

25 de octubre de 2025
Opinión espontánea
Logotipo de Prinsale

Respuesta de Prinsale

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@prinsale.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 1 estrellas sobre 5

Counterfeit Damaged Baseball Cap

Ordered a red baseball cap "Charlie Kirk". The order came 2 weeks later than promised, The cap I received is counterfeit and not as advertised. The brim is flat and wide, the crown collapses, the name is misspelled “CHARLLE” instead of “Charlie,” and the inside is frayed and badly sewn. Prinsale took the picture from TPUSA with original hat showing a round reinforced crown and a short and curved brim)The customer service said I would have to pay to return to China even as their warehouse is in Etobicoke (Toronto). I ALREADY EMAILED 9 times and sent pictures of the item. Want to make amends? Refund my money and take the fake damaged baseball cap back.

19 de octubre de 2025
Opinión espontánea
Logotipo de Prinsale

Respuesta de Prinsale

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@prinsale.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 1 estrellas sobre 5

Disappointed

I would give 0 stars if the option were available.. I ordered a hat on the 16th of September and I still haven’t received it.
I probably wouldn’t be so disappointed if I could atleast get someone to respond to an email as to why? Or to offer my money back.
Ridiculous, & shitty.

16 de septiembre de 2025
Opinión espontánea
Logotipo de Prinsale

Respuesta de Prinsale

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email address service@prinsale.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 4 estrellas sobre 5

Colourful Golf Shirts

I have bought 6 Golf very colourful golf shirts for a reasonable price. 4 x large and 2 XL one of the large was too small, XL is better fitting for me even though I am always normally a large size. I have 5 shirts that I can use though. They take a while to arrive but they are very different from most golf shirts so I am happy to wait. I made enquiries about my bank statement entry as I didn’t recognise the trading name, I got a swift response and all was well.

12 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scamming from start to end...and beyond

They sent me another persons order and tried to scam more money out of me for another order that does not exist.
They did get back to me quickly on email but just ran around the problem and tried to scam me into buying more stuff that I was not going to get anyway.

25 de septiembre de 2025
Opinión espontánea
Logotipo de Prinsale

Respuesta de Prinsale

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email address service@prinsale.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Valorada con 4 estrellas sobre 5

Shirts run small

Prinsale has great photos of shirts on their website. They run very small. Order a size larger than usual.

7 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Likely scam site.

Ordered three shirts which have bot arrived. Sent four messages to customer service and have not received a reply to any of them. They use Evri, which would have been a red flag had it been made clear. Tracking number shows no movement in over 2 weeks, and Evris response is to contact seller. Will be making a charge back through bank because I can't get a response from them.

16 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Abysmal customer service and predatory

Abysmal customer service and predatory; they refused to refund a purchase when we accidentally bought 2 of the same items, even though we reached out to their support group within the 14 days/unopened item policy stated on their Website. They informed us that no returns are possible because it would be too expensive to ship to their “overseas factory,” and they offered an $7 credit buying credit on their site instead. They are not adhering to their own policies that are posted on their Webisite. As other have noted, product quality is poor. Recommend avoiding this company.

12 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

One star is generous and only awarded…

One star is generous and only awarded because a product turned up.
A site that appears to be selling a range of quality clothing that bears no relation to the goods actually delivered.
Ordered a casual fleecy flannel shirt from them which when it arrived turned out to be a cheaply made shiny polyester item vaguely printed in the correct colours but without essentials such as construction and washing instructions.
Never again.

27 de febrero de 2025
Opinión espontánea

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Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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