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I genuinely cannot recommend PrintIn3D highly enough. This is probably some of the best customer service I’ve ever received from a company.
I originally contacted several 3D-printing companies because I needed a collection of fairly unusual custom parts printed for a VR headset project. PrintIn3D were the only company that actually got back to me. They didn’t just give me a generic quote either — they took the time to look up the relevant products and parts online, understand what I was trying to build, set everything up properly and make sure the prints would work for what I needed.
The parts arrived quickly and the quality was excellent. Everything worked exactly as I needed it to.
Some time later, I managed to break one of the smaller mounts while assembling it. This was entirely my own fault — I got a little too enthusiastic during assembly and tried to force hardware that was too large into the printed part. I emailed PrintIn3D, explained exactly what I had done, attached the STL again and asked if I could pay to have another one printed.
They replied within minutes and told me not to worry about it — they would print and send me a replacement free of charge.
That alone would have been enough for a five-star review.
The replacement arrived incredibly quickly and looked fantastic. Then, while putting away the paperwork it had been wrapped in, I realised there was something else inside. They had quietly printed and included a second replacement as a spare, also completely free of charge. They hadn't even mentioned that they were doing it.
It might only be a small printed component, but gestures like that say an enormous amount about how a company treats its customers. I had fully admitted that I broke the original myself and was perfectly happy to pay for another. They had absolutely no obligation to replace it, never mind send me two.
PrintIn3D have absolutely earned a customer for life. I already have more parts I plan to have printed in the future, and I won't even consider going anywhere else. Knowing that I can send them an unusual STL or project and have people on the other end who actually care about getting it right is invaluable.
Fantastic print quality, incredibly fast turnaround and genuinely exceptional customer service.
Absolute legends. Thank you!








