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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been really impressed with Printumo's customer service. There was an isolated issue when I set up my Shop, but Sam at Printumo dealt with my concerns efficiently. I have to say it's very refreshi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Speaking from an artist perspective, Printumo is an amazing up and coming service that provides high quality prints in form of canvases and other things. Integrated to my webbshop. My clients love the... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Short version: Initially disappointed with 6 art prints, but full refund offered. I ordered prints of 6 1/1 edition artworks. Issues with "stretched" wrap (signature on edge, parts missing de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a great experience with Printumo’s customer service. They responded quickly, were very professional and helpful. As I’m still new to working with prints, I ordered some paper prints from them... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Impresora digital
  2. Tienda de pósters
  3. Plataforma de colaboración online

Escrito por la empresa

Turn your creativity into income with on-demand production of premium framed canvases and posters, crafted to showcase your art.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

52 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

The prints were uneven — but the customer service surpassed everything

Unfortunately, my first order didn't turn out as I had hoped — only one of three prints was of the quality I expected. But Printumo's customer service solved it in a fantastic way. They compensated me with two canvasprints that actually exceeded the value of my original order. I haven't received them yet but I'm really looking forward to the result! I appreciate that they took my dissatisfaction seriously and went above and beyond to resolve it. Recommended!

3 de marzo de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi, thank you for your honest feedback! We really appreciate you sharing your experience. We’re sorry to hear your first order didn’t fully meet expectations, but we’re very glad our support team was able to resolve things in a way that felt fair and supportive. Taking concerns seriously and making things right is really important to us.

Valorada con 5 estrellas sobre 5

Super

Super, très bonne qualité

3 de marzo de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Merci pour votre avis positif, Simon!

Valorada con 5 estrellas sobre 5

Top!

Ich bin erst seit kurzem bei Printumo. Ich bin überaus begeistert über die intuitive Plattform. Das Support Team steht zusätzlich bei Fragen schnell zu Hilfe. Die Kunstdrucke sind wirklich hochwertig. Weiter so!

2 de marzo de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Vielen Dank für Ihr tolles Feedback, das freut uns wirklich sehr!

Valorada con 5 estrellas sobre 5

I’m very happy with the quality of my…

I’m very happy with the quality of my prints from Printumo.
The colours are accurate, soft tones are beautifully preserved, and the large format looks professional and exhibition-ready.

Customer service was excellent — when there was an issue with one frame, they immediately sent a replacement.

Reliable, high quality, and artist-friendly.
I will definitely order again for my upcoming exhibition.

26 de febrero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi Marti, thank you so much for your feedback! We’re delighted to hear that you’re happy with the print quality, that means a lot to us. It’s also great to know our support team could quickly resolve the issue with your frame. Wishing you the very best for your upcoming exhibition, we’re proud to support your work and look forward to your next order!

Valorada con 5 estrellas sobre 5

Excellent quality prints and fantastic service

Printumo offer a fantastic service for artists. I am able to offer my artwork for sale on platforms like Etsy and Shopify without the need for maintaining inventory. This means I can offer lots of options in sizes and framing choices, the prints are made to order and usually shipped directly to the customer in a few days. The quality of the prints is outstanding! All my customers have been thrilled with them.

1 de febrero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi Pat, thank you so much for your wonderful review! It means a lot to us. The flexibility you mention is exactly what we aim to provide for artists. We look forward to supporting your continued success!

Valorada con 3 estrellas sobre 5

Printumo ~ edit 15.01.2026

Short version: Initially disappointed with 6 art prints, but full refund offered.

I ordered prints of 6 1/1 edition artworks. Issues with "stretched" wrap (signature on edge, parts missing despite "no changes" claim), previews not matching, no cancellation possible despite request.

Support responded eventually, offered 50% discount then full refund – fair resolution now pending.

As artists, precise prints matter. Improved mockups/Storno would help. Overall: Okay after fix, but improvements needed.

Will consider reordering if quality improves.

11 de febrero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi, thank you for taking the time to share your experience. We’re genuinely very sorry to hear how disappointed you are.

Regarding the “stretched” option, we’re sorry there has been confusion. When selecting a canvas wrap, the image does wrap around the sides of the frame and this should be reflected in the mockups shown on our website before ordering. No digital alterations are made to the file itself, but the physical wrap means the outer edges of the image continue around the frame. If what you received did not match the mockup preview, we would very much like to investigate this further as that could indicate a technical issue.

On cancellations, we do offer a default cancellation window after placing an order. This window can be extended up to 48 hours in the user profile settings. Once that window has passed and production has started, cancellation is no longer guaranteed. In some cases, we can contact the printing facility to request a stop, but this depends on the production stage. In your case, production was unfortunately already too far along for cancellation to be possible.

We also want to clarify that we did try to remain in contact since you reached out to Printumo. Our intention has always been to find a workable solution, even if we were not able to meet your expectations in this instance.

If you’re still open to it, we would genuinely welcome the opportunity to review the files, mockups and outcomes again with you to see whether there was a technical issue or if there’s any further resolution we can offer.

Valorada con 5 estrellas sobre 5

"Printumo" Print on Demand

As a artist & painter, I have been looking for a company to print and deliver my artwork to my customers on my website, I believe it is called print on demand.
Out of the many I have tried "Printumo" has given me the best quality finish, with a good quality frame or not and resonable colour matching. At the time when I signed up, you could only use Shopify to utilise the service on my website so I move! I belive there are many more options now, even that they can host your site. I am still developing my website using Printumo

galleryanthony.co.uk if you wish to visit

3 de febrero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi Anthony! Thanks, we truly appreciate you sharing your experience as an artist. 😊

It means a great deal to hear that you’ve found Printumo to deliver the best quality finish and framing option, we’re really pleased that the results have met your expectations!

Thank you again for your trust and for being part of the Printumo community.

Valorada con 1 estrellas sobre 5

Jacob Lund and his Printumo team are…

Jacob Lund and his Printumo team are highly incompetent and border on scamming artists. I hired their team to build my Shopify art print shop. The first draft of the shop was just a one-page random collection of information, including material from another artist and templates for products I was not offering. The second was better, but still full of mistakes. When I asked them to correct it, they threatened to charge me and complained that I was wasting their time. Klaviyo e-mail marketing templates were inconsistent, rife with mistakes, and rushed.

Then they blasted a marketing e-mail without coordinating it with me or providing proper instructions. The worst, due to their incompetence, every single item in my Shopify shop was shown as sold out. A rather poor introduction of your art to potential buyers.

Klaviyo e-mail marketing templates were inconsistent, rife with mistakes, and rushed. Then they were unable to program e-mails to reflect customer behaviour, and my potential clients started complaining about the number of marketing e-mails.

When I asked to speak with the managers or founders of Pirntumo to rectify the situation internally, no one responded to my messages.

They also refused to issue even a partial refund and intended to keep the full payment for the incomplete, error-ridden project and poor service. Moreover, they gave a quote for the project in USD, but charged me in EUROS. Not to mention, there were hidden fees throughout the project, too.

Collaborate with Printumo at your own risk.

11 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Printumo is superprofessional and their…

Printumo is superprofessional and their prints look wonderful. I trust them with my Art & i am superhappy with our collab. It‘s important to have partners you can trust.

1 de febrero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi Adrielle, thank you so much for your kind words!

We’re delighted to hear that you’re happy with the quality of the prints and that you trust us with your artwork. We look forward to continuing our work together! 💪

Valorada con 5 estrellas sobre 5

Very professional

Very professional, quick with responses and helpful to emerging artists!

27 de enero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Thank you so much for your kind words!

Valorada con 5 estrellas sobre 5

Very good prints, great service and easy to use.

The moment I heard of Printumo and visited their website it was clear to me that I would make use of their print on demand service. The reason is that it is very easy to get my paintings in multiple printformats printed on high quality paper or canvas. Their service and delivery is very quick and easy to understand. I am very happy that I found them.

26 de enero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi Marnisa, thank you for your wonderful review! It’s great to know that you’ve found the process straightforward and the service and delivery quick and reliable. That reassurance means a lot to us. Thank you again for your trust, we’re very happy you found us too!

Valorada con 2 estrellas sobre 5

0 customer service

0 customer service, just a an AI bot. SEnt an email and never got an answer back.
Very bad etsy integration.
I haven't tested their prints yet, but they are not really encouraging to do it...

26 de enero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi there, I am very sorry that you have had a bad experience with our customer service. As with all other platforms we do use AI assisted chat but as described in our chat service, you can always ask to be directed to a human.
And I'm sorry to hear that you have problems with the Etsy integration. Can you send an email to help@printumo.com with a description of the issue? Then we will look into it ASAP.

Valorada con 5 estrellas sobre 5

Great quality frame and canvas

Great quality frame and canvas, brilliant print definition, great colour matching….delivered on time…

20 de enero de 2026
Opinión espontánea
Logotipo de Printumo

Respuesta de Printumo

Hi Patrick, thank you for taking the time to share your experience and look forward to working with you again! 🙌

Valorada con 4 estrellas sobre 5

From startup to professional service

I’ve been working with Printumo since they started out, and they’ve been improving their services and platform ever since.

Now they are offering everything I could ask for, from international production and delivery, non hassle replacement if something gets damaged to fed ex tracked and flexible delivery, and the most important: pretty good canvas fabric and wood frame sturdiness as well as a good resolution printing quality.

I’m giving 4/5 stars because the printing resolution could be even more crisp contrast for black and white designs, (which is generally an issue with inkjet) and because there is no way to call then by telephone.

Anyway, overall I’m very happy with the printing platform Printumo and would recommend them over other services like gelato or merch one, and most definitely over having your canvas produced and managed and shipped by yourself.

12 de enero de 2026
Opinión espontánea

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