Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you for taking care of our home to sort existing damage. Really neat job, house left perfect with everything tidied up. Both Matin and Travis were friendly and professional. Thanks for great ser... Ver más

Valorada con 5 estrellas sobre 5

Martin the kitchen fitter was really good, the cupboard was assembled without any mess & fitted perfectly, Martin went above and beyond to make sure everything was ok. Genuinely a very competent and n... Ver más

Valorada con 5 estrellas sobre 5

Clive came to fit new doors to our integrated fridge freezer. It was a tricky job for him and he had to do some additional unexpected work to get the job done. Clive was absolutely amazing and wen... Ver más

Valorada con 5 estrellas sobre 5

Martin visited us following some damage caused by a floor replacement. Martin, replaced a badly cut plinth done before completing on our property, cutting this pristinely, along with replacing seal su... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Contratista de instalaciones interiores

Escrito por la empresa

At Paula Rosa Manhattan, we’ve always been committed to the on-going drive for excellence in every facet of our business. With that in mind, we felt it was time to refresh the look and content of our website so that it adequately reflected the progressive company that we pride ourselves on being and the contemporary design and quality of the kitchens we supply.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

364 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(364)

33 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Clive - what a legend!

I had additional units and a worktop added to my kitchen.

Tracy and Jo, were exceptional in the build up to Clive visiting, helping with the design and logistics. Clive’s workmanship is exceptional and a true legend of a gent. Would highly recommend!!

2 de octubre de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi David,

Thats great to hear - amazing to see so many of our colleagues name dropped for their exceptional service - i'll make sure this is shared with the business!

If there is anything we can do for you in the future, please dont hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Excellent service

Kevin & George attended my property today to refit some panels, they was very professional and polite.

They was in and out, no bother. Everything was kept clean & tidy with no rubbish left behind.

2 de octubre de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Victoria,

Thats great to hear, we really appreciate you taking the time out to leave a review, and its amazing to hear how professional, polite and tidy Kevin and George have been.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Replacement hob splashback

Kevin & Clive attended to replace our splashback. They were punctual, polite and friendly. The job was done in no time at all and they left the area spotless.

1 de octubre de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Lauren,

Thats great to hear, we really appreciate the feedback, and we're happy to hear Clive and Kevin did such a good job.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

George did a great job all round

George did a great job replacing our worktops and fixing the sticking drawers. Always polite and courteous, nothing was too much trouble. Excellent work!

25 de septiembre de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Steve,

Thats great to hear - we really appreciate the feedback and your time to leave a review - i'll share this with George and the team!

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

We had a couple of extra wall cabinets…

We had a couple of extra wall cabinets fitted to our utility room. Martin did a great job, in particular dealing with an unforeseen issue with the stud wall construction. His work was excellent, and the room was left clean and tidy afterwards. We're very happy with the extra cupboard space! Many thanks Martin.

25 de julio de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Trekker,

Thats great to hear - we really appreciate the feedback, and i'll be sure to share this with Martin and the team.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Clive's professional and friendly service

Clive came to sort out some adjustments in my new build property kitchen. He was really thorough and made sure everything is as it should be. Was super friendly and kind to my daughter who was here. Hope to see him again soon with some follow ups!

12 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Good morning Amanda and thank you for your 5 star review, we appreciate you taking time to write this.
We will pass your comments to Clive and we're so glad you had a good customer experience with us.
Jay
Senior Customer Experience Advisor

Valorada con 5 estrellas sobre 5

Friendly, Efficient, and Professional

Clive was amazing today!

He installed a new tap for us and did an excellent job. Professional, friendly, and efficient. Thanks, Clive and PRM.

11 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Many thanks for your 5 star review, we appreciate your feedback and will pass your comments back to Clive!
Jay
Senior Customer Experience Advisor

Valorada con 5 estrellas sobre 5

Great service

Kevin came out to us today to change a panel on our kitchen and was very professional and the job completed perfectly. Very polite and professional

11 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Thank you Jade for taking the time to leave us a review.
We will pass your kind comments on to Kev, he will be most pleased you had a good customer experience with him today!
Jay - Senior Customer Experience Advisor

Valorada con 5 estrellas sobre 5

First Class Service

I managed to source a matched plastic locked kitchen cabinet shelf support which I ordered on the internet online from Paula Rosa Manhattan. I was not only impressed with their website and the ease to place the order but their email communication and delivery of the goods was most impressive. Should the need arise again I will certainly be looking at their website. Thank you.

8 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Geoff,

Thats great to hear - glad we had what you needed, and it was easy to order with prompt delivery!

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Very happy with the service!

Kevin came in today to replace our kitchen cabinet doors. He was very kind and professional. The service was high quality and very fast. The kitchen was left spotless. Would highly recommend!

6 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Maria,

Thank you so much for your feedback - we really appreciate it.

So happy to hear everything was done to a such a high standard and Kevin left your kitchen spotless.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Great experience!

Kevin was great. Polite, professional, and efficient. He not only fixed the issue we called him for, but also other issues he spotted that we hadn't! Thank you

5 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Good Afternoon,

Many thanks for the review - i'll share this with Kevin and the rest of the team.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Amazing service from Kevin

Amazing service from Kevin, quick and professional with a friendly attitude.

5 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Emily,

Many thanks for your review - great to heat that Kevin was so professional and friendly.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Kevin was great

Kevin was great, friendly and swift! I initially missed him which was my fault. However, he came back within the hour! Highly recommend

5 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Carla,

That's great to hear, we really appreciate the feedback - if an appointment is missed we will always do out utmost to return ASAP, so im glad Kev was back within the hour!

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Kevin Came when promised and fixed the…

Kevin Came when promised and fixed the issue and explained everything

5 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Naomi,

Thanks for your feedback - it's great that Kevin arrived as scheduled and was able to resolve and explain the issue.

If there is anything we can do for your in the future, please dont hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Martin did a fabulous job installing my…

Martin did a fabulous job installing my island. He was polite and helpful and checked with me on the positioning to make sure I was happy and everything was accessible and worked well with this new addition to my PR kitchen. Many thanks Martin. 😊

4 de agosto de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Good Morning Mrs Ashcroft,

Many thanks for taking the time to leave a review - we really appreciate the feedback - we're so happy Marin installed your additions to such a high standard - i'll make sure to share this with the team.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Kevin is very thorough and helpful

Kevin is very thorough and helpful. I would definitely recommend him.

30 de julio de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Susmit,

Many thanks for your review - its great to hear that Kevin did such a great job.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Clive made a great job

Clive was efficient and job done.
He also gave good advice on maintenance and other household needs. Thank you for your kindness Clive.

28 de julio de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Mariam,

Thats great to hear - we really appreciate the feedback and its great to hear that Clive dished out some good advice!

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Kevin arrived promptly was polite and…

Kevin arrived promptly was polite and completed the job within a few minutes. No mess.

28 de julio de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Claire,

Many thanks for your feedback - we appreciate you taking the time out to leave us a review.

So happy that everything was done promptly and with no mess.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Very professional job.

We have just had a small job done by Clive from Paula Rosa Kitchens. He was very professional and friendly and did an excellent job.

22 de julio de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Mr Dillon,

Many thanks for your review, we really appreciate the feedback.

It's great to hear how professional and friendly Clive was - i'll share this with the team.

If there is anything we can do for you in the future, please don't hesitate to contact us.

Kind regards - Dan - Customer Experience

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Engineer Martin was friendly, professional and rectified the issue with my kitchen sink immediately. Fab customer service!

22 de julio de 2025
Opinión espontánea
Logotipo de Paula Rosa Manhattan

Respuesta de Paula Rosa Manhattan

Hi Mia,

Thanks for your review - we appreciate you taking the time.

I'll make sure to share your thoughts with Martin and the rest of the team.

If there is anything we can do for you in the future, please dont hesitate to contact us.

Kind regards - Dan - Customer Experience

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más