Thank you for taking care of our home to sort existing damage. Really neat job, house left perfect with everything tidied up. Both Matin and Travis were friendly and professional. Thanks for great ser... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Martin the kitchen fitter was really good, the cupboard was assembled without any mess & fitted perfectly, Martin went above and beyond to make sure everything was ok. Genuinely a very competent and n... Ver más
Clive came to fit new doors to our integrated fridge freezer. It was a tricky job for him and he had to do some additional unexpected work to get the job done. Clive was absolutely amazing and wen... Ver más
Martin visited us following some damage caused by a floor replacement. Martin, replaced a badly cut plinth done before completing on our property, cutting this pristinely, along with replacing seal su... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At Paula Rosa Manhattan, we’ve always been committed to the on-going drive for excellence in every facet of our business. With that in mind, we felt it was time to refresh the look and content of our website so that it adequately reflected the progressive company that we pride ourselves on being and the contemporary design and quality of the kitchens we supply.
Información de contacto
Blenheim Road, Lancing Business Park, BN15 8UH , Lancing, Reino Unido
- 01903 524 300
- customer.care@prmf.co.uk
- prmf.co.uk
4,8
Excelente
364 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Clive did an amazing job of fixing a…
Clive did an amazing job of fixing a few snags in my kitchen. He was attentive, professional and went above and beyond to make sure I was happy. He kept the place clean and tidy and it was clear he knew exactly what he was doing. He was even kind enough to offer me advice about looking after my kitchen units / surfaces / taps. He is a highly skilled, professional individual and an asset to PRM. Thank you Clive for the excellent work.
5 de febrero de 2025
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Anisa,
Many thanks for taking the time to leave a review - we really appreciate the feedback!
I'll make sure that I share this with Clive and the rest of the team
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin was really helpful and very…
Kevin was really helpful and very efficient. He was able to sort out all of the issues that we had regarding our draws in the kitchen and demonstrated what he had done once he was finished! He worked independently while I was able to get ok with working from home and left the area of the kitchen he was working in clean and tidy.
4 de febrero de 2025
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Siobhan,
Many thanks for taking the time to leave a review - we really appreciate the feedback.
Im glad Kevin was able to complete all works with minimal disruption to allow you to carry on with your day.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
The kitchen fitter was extremely polite…
The kitchen fitter was extremely polite and informative and he new exactly how to solve the problem immediately all very impressive .
Kind regards Simon P
23 de enero de 2025
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Simon,
Many thanks for your review, we really appreciate it!
I've had a look at can see this was Martin that attended, so I'll make sure I share this with him ad the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive kept me informed of time of…
Clive kept me informed of time of arrival.
Replaced the tap left clean and tidy helped me with a couple other issues. I am very happy with the work he done he is an asset to your company prmf.
Thank you clive
15 de enero de 2025
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Kadra,
Thats great to hear - we're so happy everything went well and that Clive kept you updated on his arrival - i'll make sure we share this with the team!
If there is anything we can do for you in the future, please don't hesitate to contact me.
If there is anything we can for you in future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin was extremely professional
Kevin was extremely professional. He replaced some damaged doors & even hoovered up!
19 de diciembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Zara,
We hope you had a nice Christmas - thank you for taking the time to leave a review!
That's great to hear how professional Kevin was and that he left your property clean and tidy - i'll be sure to share this with team!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive is a character
Clive is a character - in a good way!!
Very friendly and personable, efficient and helpful.
6 de diciembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Nadia,
Thank for taking the time to leave us your feedback, I can certainly agree that Clive is a character!
If there is anything we can do you for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Efficient service
I contacted PR to request information about the kitchen cabinets in our new home. They were very efficient at providing me with the information I needed. The information given was very detailed.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Gemma,
Thats great to hear, we really appreciate you taking the time out to leave a review, and i'll make sure to share this with the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Very experienced sales team only a…
Very experienced sales team only a small order placed a single photo sent found exactly what I required quick delivery would highly recommend 5*
8 de octubre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Thank you for your 5-star review Steve, means a lot. Please don't hesitate in contacting us should you need anything else. Jayson
Excellent worktop product with prompt…
Excellent worktop product with prompt delivery.
28 de agosto de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Mark,
Thats great to hear - im so happy we could provide a quality product promptly for you!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Great job !
Kevin and George fitted our replacement worktop today. Very pleased with the finish and their professionalism. Kitchen looks great. Everything left clean and tidy, inluding the driveway which was used for cutting. No hesitation in recommending their services.
4 de diciembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Scott,
Many thanks for your feedback for Kevin and George - i'm so happy to hear they treated your property with care and respect and achieved a satisfactory finish!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Very nice and friendly
Very nice and friendly. Very thorough in his work.
3 de diciembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Lahtisha,
Thats great to hear - I've managed to track down the Service Fitter who visited (Clive) so I'll be sure to share your feedback with the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive went above and beyond for us.
Clive went above and beyond for us.. he done all the work required and extra. Very friendly man. Talked us though every step and what bits he had done. Would recommend him over and over. Was very mindful to inform us off tools and when leaving the property due to having small kids. Like I said just an overall very friendly and professional man who got the job done. Thanks so much
25 de noviembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Terri,
Amazing - thank you so much for taking the time to leave a review, it really makes a difference!
We're so happy with the glowing review for Clive, we've shared it with the team!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Great service
We experienced a long standing problem with delamination of our doors but this has now been resolved and fitting carried by Kevin.
The service first class and he was excellent to deal with. . The property was built by Bellway Homes and were totally useless in trying to resolve my problem so my advice is don't buy a new house built by Bellway Homes . I recommend a 2nd hand home built by them would be OK as all the problems will have been resolved.
22 de noviembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi David,
Thats great to hear - i'm glad we've been able to get everything sorted for you, and that you found the service to be first class, i've already shared this with Kevin and the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Fantastic job!
Kevin came to do some remedial work in our kitchen. He was very professional, polite and did a fantastic job. He arrived on time, took care and cleaned up afterwards. Would highly recommend.
7 de noviembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Alison, hope you are well.
Many thanks for taking the time to leave a review. It's great to hear that Kevin was so courteous and professional - i'll make sure to share this with the rest of the business.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
Kitchen worktop replacement
Both Kevin and George have been very professional from start to finish. Kevin has identified the issue with the worktop, took all the measurements required for the replacement and arranged a fitting date. Great communication throughout, punctual and very efficient with the replacement.
31 de octubre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Bianca,
Many thanks for taking the time out to leave such a wonderful review.
I'm glad Kevin and George got everything sorted for you, and you found the whole service to be efficient - this is service we strive to deliver!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Loose oven now fixed
Clive from PRM came round as he was in the building next door and he came to fix the oven that was slightly loose on the left side and was coming out of the wall an inch or so. He was straight on it and was able to fix the issue within 10 minutes and now I can start using the oven again. He was also able to let me know about another kitchen issue I've got and gave me some very useful tips and advice which was very much appreciated. Thanks Clive
21 de octubre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Jamal,
Thanks for taking the time out to leave us a review - it is very much appreciated.
Im glad Clive was able to fix the issue with your oven, and any other issues you had and you can now enjoy your stunning kitchen.
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind regards - Dan - Customer Experience
Excellent Happy Customer
Well I wasn't expecting a visit today but what a nice surprise Clive again saved the day and most professional adjusted the plinths and silicone for me and now my kitchen is perfect.
Clive is a asset to your company completes the work to a high standard.
Thank you
21 de octubre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Helen,
Many thanks for taking the time to leave us a review, we really appreciate it - as you can see from other reviews, Clive is certainly a popular member of the team - i'll make sure this is fed back!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin, George and Clive
Kevin, Clive and George have done a wonderful job replacing our kitchen worktop today. All very professional and job was done super quickly and efficiently. A* Service. Thank you!
15 de octubre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Lucy,
Thats great to hear - i'm so happy to hear that you're satisfied with the works and how professional Kev, Clive and George were for you!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Would highly recommend Paula Rosa
Would highly recommend Paula Rosa, we recently moved into a new build, we noticed a defect on our kitchen draw, Paula Rosa were quick and easy to contact, they arranged for a replacement draw to be sent out with one of they fitters in less than a week.
Martin came to fit our replacement draw and what a credit to your company, polite, courteous and nothing was to much trouble, he even straightened up a few of the doors while he was here 👍
Thank you 🙏
26 de septiembre de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Nicola,
Many thanks for taking the time to leave us such a wonderful review.
Im glad you found our service to be speedy and that Martin provided the wow factor!
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind Regards - Dan - Customer Experience
Have just had a kitchen fitted through…
Have just had a kitchen fitted through Paula Rosa and I am so pleased with it! The fitter Graham did an amazing job!! There were a couple of items had small chips but they were re ordered and replaced within a week!! Would defo recommend!! Excellent service
26 de agosto de 2024
Opinión espontánea
Respuesta de Paula Rosa Manhattan
Hi Tan Tan,
Thats great to hear, we're so glad you are happy with your new kitchen!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.