ProblemShared Opiniones 2900

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The support we received from the Problem Solved team from beginning to end was excellent. Every step was clearly explained, which made the whole process much easier. Sarah Le Quesne is an absolute... Ver más

Valorada con 5 estrellas sobre 5

Excellent experience today from booking to assessment. Fully kept upto date on times and dates. Session itself was for my son who is 10 on the dyslexia pathway. From start to finish our assessor Dave... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew at Problem Shared was excellent throughout my ADHD assessment. He listened carefully, recapped our conversations clearly, and guided the discussion in a way that helped him gather everything he... Ver más

Valorada con 5 estrellas sobre 5

The waiting time was much less than expected, the site was easy to use forms were straightforward to complete, I am nearly sixty so very late diagnosis always knew there was something wrong but didn... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de salud mental

Escrito por la empresa

ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

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Valorada con 3 estrellas sobre 5

Very long wait for ADHD medication post diagnosis

Had both my children assessed for ADHD. The assessment itself was good, they made my kids feel at ease and were able to adapt the questions as format of as needed. However the wait time for medication is unacceptably long 4-5 months!! Other private providers will issue prescription for medication on the day diagnosis and it can take a while to find the right dose and type. For this reason I would not use the Problemshared ADHD service again.

12 de febrero de 2026
Opinión espontánea
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are very sorry to see that the wait for medication had been longer than you expected, and we understand the frustration this may have caused. If you would like to have these issues clarified in greater detail, please email help@problemshared.net
We are, however, pleased to see that your children were able to feel comfortable with the assessment process. If there is anything we can do to provide further support, please speak to a member of the team.

Valorada con 4 estrellas sobre 5

Great experience using ProblemShared…

Great experience using ProblemShared for an ADHD assessment. The process was fast, thorough, and felt very well managed from start to finish.

The only downside was the website, which feels a bit outdated and could be improved, particularly in terms of mobile and desktop optimisation.

12 de abril de 2026
Opinión espontánea
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are pleased to see how positive this journey felt, and that it was very thorough.
We also appreciate your honest feedback, and we will share this with our Product Team.

Valorada con 5 estrellas sobre 5

It was such a quick process

It was such a quick process with problem solved. I found them helpful when I was getting frustrated with the questions and I felt understood and I got my diagnosis. Such a great team.

4 de abril de 2026
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. It is great to see how understood you felt, and that our team have been very helpful.

Valorada con 5 estrellas sobre 5

The whole process from start to finish…

The whole process from start to finish was very clear and professional. I received regular updates too. They made me feel so comfortable throughout the whole process. I would definitely recommend them.

7 de abril de 2026
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. It is great to see how clear and professional this journey has been, and that you felt comfortable throughout.

Valorada con 5 estrellas sobre 5

Ben Bromwich was absolutely amazing at…

Ben Bromwich was absolutely amazing at delivering my assessment. He displayed empathy, care and professionalism.
The process has been quick and easy to follow with ongoing support, appointment reminders and guidance. Thank you to all those at Problem Shared that was involved in my ADHD journey. 5 stars!!!

7 de abril de 2026
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. It is great to see how amazing Ben has been, and that you have received ongoing support too.

Valorada con 5 estrellas sobre 5

10/10- if you’re thinking about getting assessed just go for it

My adhd assessor was super friendly and I didn’t feel uncomfortable talking to him- which is pretty major for me because I usually get awkward around strangers- it made the 2 hr assessment fly by and I was actually able to answer the questions in full as opposed to being all uncomfortable and short wanting it to be over with.

28 de marzo de 2026
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. It is great to see how friendly and accomodating the team have been. We wish you all the best going forward.

Valorada con 5 estrellas sobre 5

Really thorough and compassionate

Really thorough and compassionate. I felt everything was well-explained and really appreciate the psychoeducation.

7 de abril de 2026
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. We are pleased to see how well-explained everything was, and that you were able to take more away from the psychoeducation sessions too.

Valorada con 5 estrellas sobre 5

A great experience

A great experience! What was a difficult process for me was made easy. The communication has been fantastic throughout, reminder emails, the dashboard telling me exactly what I needed to do at each stage. Every person I’ve dealt with has been friendly and helpful, and made me feel at ease. Would definitely recommend. Thank you!

11 de abril de 2026
Opinión espontánea
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. It is great to see how positive the communication has been, and that you felt comfortable throughout.

Valorada con 5 estrellas sobre 5

My first choice is ProblemShared 🌟

ProblemShared have shown professionalism and understanding throughout my experience with them.
I have felt comfortable during all communications with them.
I would 100% recommend using ProblemShared as a first choice.

7 de abril de 2026
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Respuesta de ProblemShared

Thank you for taking the time to leave a review of your experience with ProblemShared. It is great to see how professional and understanding this process has been.

Valorada con 5 estrellas sobre 5

Simple and Quick Process

Turnaround for assessment was very quick. Good communication throughout.

27 de marzo de 2026
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We wish you all the best going forward.

Valorada con 5 estrellas sobre 5

Great from start to finish

Really easy to navigate through to the assessment. Great turnaround time from start to finish. We even got the diagnosis on the day and the report the next day. Fantastic.

3 de abril de 2026
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We wish you all the best going forward.

Valorada con 5 estrellas sobre 5

Great service

Great service, provided plenty of understandable knowledge including videos ect , friendly knowledgeable and understanding staff will definitely highly recommend.

3 de abril de 2026
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We wish you all the best going forward.

Valorada con 5 estrellas sobre 5

Support with Dyslexia assessment

Dyslexia assessment with Problem Shared. I couldn’t be more impressed with the entire process. From start to finish, the quality of the assessment was outstanding. It was clear that every stage had been thoughtfully designed to give a complete and accurate understanding of how those with dyslexia can learn and process information. The assessor was fantastic — incredibly professional & patient. What could have felt daunting ended up feeling reassuring and well‑managed. They explained each step clearly, and created an open and honest environment. Their calm, structured approach made a huge difference.
The assessment itself was extremely thorough. It didn’t just look at reading or writing, but explored wider learning patterns, processing styles, strengths, and challenges. The outcome has been incredibly positive. Overall, I’d highly recommend Problem Shared to anyone considering a dyslexia assessment. The process is professional, supportive, and genuinely life‑changing.

10 de abril de 2026
Opinión espontánea
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We are delighted to read about your journey with us, and how validating and well-explained everything was.
We are pleased to have supported you during this process, and we wish you all the best going forward.

Valorada con 5 estrellas sobre 5

Rigorous and compassionate

The whole process was extremely rigorous and I have absolute faith in my son's diagnosis. The assessors we spoke to were kind and engaging with my son who has difficulty talking to people he doesn't know. Once we were given the formal diagnosis, the assessor also produced the formal diagnosis report very quickly so we could put exam support in place in time for my son's GCSEs. Very impressed.

23 de marzo de 2026
Opinión espontánea
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We are very pleased to have supported you and your son on this journey and provided additional support before his GCSEs.

Valorada con 5 estrellas sobre 5

Great empathy

Great empathy, very understanding and informative, made me feel comfortable

2 de abril de 2026
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared.

Valorada con 5 estrellas sobre 5

Dyslexia Assessment

Julie was brilliant with my son during his Dyslexia Assessment and I can highly recommend the process. She built a rapport with him at the beginning so he could relax and feel comfortable during the assessment. The session flowed well and there were breaks given in between activities. He loved his certificate at the end!
Julie was very thorough in her verbal feedback to help me understand the diagnosis and what this may mean throughout my son’s education as well as into his adult life. Thank you for your support!

8 de abril de 2026
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We are delighted to read your kind words towards Julie and how she was able to support your son.

Valorada con 5 estrellas sobre 5

Thank you to everyone at Problemshared…

Thank you to everyone at Problemshared for making my journey smooth as possible. I am extremely grateful for all your help and continued assistance.

The process was very quick for both an ADHD and Autism Assessment. I started my journey in Jan 2026 and received my diagnosis by April - now waiting for Psychoeducation Courses, Talking Therapy and Medication.

I was anxious about the assessment but Kerenhappuch Tazvivinga (ADHD) and Claire Lovick (Autism) were both very professional, made me feel at ease, and very accommodating throughout the whole process. Both clinicians discussed sensitive topics with care and great confidentiality whilst providing clear advice on how to approach my diagnosis. I can't thank them enough!

I would highly recommend ProblemShared, especially Kerenhappuch and Claire!

31 de marzo de 2026
Opinión espontánea
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Respuesta de ProblemShared

Thank you for leaving a positive review of your experience with ProblemShared. We are delighted to receive your kind words towards our team and we wish you all the best going forward.

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