I recently bought a new fridge from Boach. Jantander and his colleague Greg the entire experience was completely seamless. Huge shoutout to both, who was absolutely brilliant. They arrived right on t... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Good communication on the day of delivery of our Washing Machine . Though running late on the day I was informed about the delay outside the slot given . Both Ryan Hill and Kamar were quite friendly a... Ver más
Excellent communication about the delivery of our new fridge. The delivery drivers, Big Reefe and Brandon arrived within the time slot. They did a fantastic job removing the old fridge, which was a he... Ver más
Great service from Steve T & Declan T. Called with arrival time and arrived promptly despite someone driving into the back step on their van. All packaging removed and taken away including parts le... Ver más
Información sobre la empresa
- Servicio de mensajería y reparto
- también en la categoría
- Tienda de electrodomésticos
- Tienda de electrónica
Información de contacto
Reino Unido
- productcaregroup.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Greatness
I would like to express my sincere appreciation for the Technicians Ryan & Kamar and the excellent service they provided. They were professional, polite, friendly, and extremely helpful throughout the entire delivery process. They handled everything with great care, worked efficiently, and made sure everything was delivered safely and on time.
Their positive attitude, teamwork, and willingness to go the extra mile really stood out. It is refreshing to receive such outstanding customer service from people who genuinely care about their work and their customers.
Thank you to the delivery team for making the whole experience smooth, stress-free, and pleasant. They are a real credit to the company, and I would highly recommend their services to anyone. Excellent service from start to finish – well done, and keep up the great work!
Ryan Hill and Kamar were very friendly…
Ryan Hill and Kamar were very friendly and helpful.
Iulian installed my new washing machine…
Iulian installed my new washing machine today he was friendly helpful and on time . The service was excellent 5⭐️ very tidy worker and took all rubbish with him
Kulip and Neth were both excellent
Kulip and Neth were both excellent; precise, effective and highly professional in their respective roles.
Great delivery service from Kuldip &…
Great delivery service from Kuldip & Neth, they happily took away packaging & placed the fridge freezer in situ with care. Thank you for a great service
This morning I had the pleasure of…
This morning I had the pleasure of meeting Kuldip & Neth. They were delivering a new washing machine. They were both very polite and professional. I would highly recommend them both.
Lee G
Lee G
As it was an 7am drop off I expected in and out but what i received was an experienced driver who was helpful courteous and polite. An obsolete credit to any team.
Kg
We were kept informed throughout by…
We were kept informed throughout by Julian M, we have a very long narrow drive which he navigated with ease.
They made sure we were happy with everything they did, they made it so easy. Please can we have them next time!
Review based on delivery as not…
Review based on delivery as not unpackaged product yet
Lee G delivered on time, was friendly and polite, delivered freezer to my dining room.
Thank you
Amazing delivery service.
Had a fridge freezer delivered this morning, typical female didn't check the measurements beforehand.
Chris and Neth were amazing, so helpful. They did everything humanly possible to get my delivery done. Refused to give up, and despite me signing a waiver for any damage they persisted and got my fridge in without a single mark on it.
I wish all delivery people had this level of customer service. They went above and beyond to ensure I had my fridge freezer.
Absolutely amazing guys. Thank you so much. If I could give more stars I would.
Lee G shows how it can be done!
Lee G just delivered our new Bosch fridge freezer. He was punctual and well within the 2-hour delivery window. Lee was extremely friendly and bent over backwards to be helpful. He insisted he didn’t want any help, brought the item down steps, removed packaging, which went back with him, located it in the kitchen and gave us time to fully check for any flaws (of which there were none).
When you buy a Bosch appliance you want the whole service to feel premium and Lee delivered a thoroughly professional service from the moment he arrived.
He’s a credit to the Product Care Group.
Paul Rankin is a credit yo your…
Paul Rankin is a credit yo your company. After what has been a comedy of errors in getting my oven delivered and fitted it is finally here up and running. Massive thank you to Paul who was friendly and very professional explaining what he was doing and why. Thank you Paul 😊
Iulian Murgulet was incredible!!
Iulian Murgulet was incredible!!! Arrived nice and early and the machine was fitted in no time with absolute. I can’t believe how efficient Wirk was. I’m very happy and grateful.
Job Well Done
Delivery / installation of my new washing machine was bright & early.
Danny was quick & efficient, unpacking the new appliance, installing it & going through the commissioning sequence.
He then whisked the old, dead machine away. He was v friendly & helpful - warmly recommended.
Amazing Service
Fantastic guy (Lee G) , friendly and waited until I came back home!!
Great service
Good delivery tracking. Delivery man was Lee G. He was polite, quick and efficient. 👍
Had another successful delivery by…
Had another successful delivery by Product Care after buying from Costco. The communication is excellent from start to finish . Got a call from Lee G on the delivery morning to say he’d be forty minutes. Arrived , parked courteously, was really polite and professional, brought the dishwasher In and took the old one away. Just brilliant. Lee G is an excellent ambassador for the brand.
Excellent service
Excellent service. Fast, friendly delivery carried out by Lee G this morning. Great communication from the company all along the process.
Communication great
Communication great. Was given a time slot and then phoned a short while before delivery. Very efficient and helpful. Ryan Hill arrived with our drinks chiller - he was professional, helpful and friendly. This was after a day of driving around what seems like the whole of southern England and on his own. Then he faced another deliverance the long drive home. Despite this he was cheerful, positive and couldn’t do enough to make sure we were happy. Big thank you to Ryan and he gets gold Star of the week from us!!!
Very prompt delivery very clear…
Very prompt delivery very clear communication regarding delivery and delivery guys very pleasant and helpful The product itself is ideal and very smart looking fitting its space perfectly.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








