A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Ver más
La empresa ha respondido
Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Ver más
La empresa ha respondido
Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Información de contacto
28 Barretts Ave., 11742, Holtsville, Estados Unidos
- 800-308-3588
- info@productclub.com
- productclub.com
4,5
Excelente
198 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Product Club
Hello Maureen!
Thank you so much for the fantastic feedback! We love hearing that our customers are happy!
Enjoy all your new products!!
Nothing is complicated… I LOVE the…
Nothing is complicated… I LOVE the pre-cut foil. It’s easy to get prepared for any highlight,lowlight, etc.
31 de julio de 2025
Respuesta de Product Club
Hello Susan!
Thank you for leaving up such amazing feedback! We love hearing from our happy customers!
We hope you are enjoying all your new products!
Easy and fast!
29 de julio de 2025
Respuesta de Product Club
Hello Lisa!
Thank you so much for taking the time to leave us this great review!
We hope that you are loving all of your new products!
Thank You!
great product- shipped out quickly
1 de julio de 2025
Respuesta de Product Club
Hello Rose,
Thank you so much for taking the time to leave us this great feedback! We hope that you are enjoying all of your new products!
Thank You!
Respuesta de Product Club
Hello Marianna,
Thank you for leaving us such great feedback!
We love hearing from our customers, and we hope that you are enjoying your new products!
Respuesta de Product Club
Hello Susan,
Thank you so much for taking the time to leave us this amazing review. We hope you are enjoying all of your new products!
Respuesta de Product Club
Hello Trisha!
Thank you for taking to time to leave us this positive feedback!
We appreciate you, and we hope you are enjoying your new products!!
Product Club is always great
Product Club is always great! The 5x8 extra light foils are the best!!! The color bottles are also the most comfortable to use.
22 de mayo de 2025
Respuesta de Product Club
Hello Jeffrey,
Thank you for this amazing feedback! We love hearing from our happy customers! We hope you are loving all your new products!
Thanks
Hi. I received my order yesterday. Thank you for getting them to me. I can’t get them locally anymore so I am glad that I am able to go directly to you. The only negative thing I can say is I wish it was a little easier to track my order.
17 de mayo de 2025
Respuesta de Product Club
Hello Gaiola,
Thank you for taking the time to leave us this feedback. We do hope that you are enjoying your new products, and we are happy that we were able to supply them to you!
I do apologize that you had some trouble tracking your order. Please know that you can always call customer service for assistance with this. We take your feedback very seriously and will work on making this easier for the future.
If there is anything that we can help you with, please do not hesitate to reach out.
Thank You!
I ordered caps and gloves
I ordered caps and gloves. Instead I irecrived caps and foils. Six boxes of foils!
6 de mayo de 2025
Respuesta de Product Club
Hello Anthony,
I do apologize for this inconvenience. After some investigation, it appears that the shipping label for your package was put on the incorrect box.
Please keep the foil that you received as our apology. A new order of gloves will be leaving our warehouse for you today. I just left you a voicemail with this information as well.
Again, I do apologize for this error. If you have any questions please call us at 1-800-308-3588.
Thank You.
Respuesta de Product Club
Hello Heather,
Thank you for taking the time to leave us this great feedback!
We hope that you are enjoying your new gloves!
The website was easy to use
The website was easy to use. The item was shipped on time.
23 de febrero de 2025
Respuesta de Product Club
Hello Darlene!
Thank you for leaving us this great feedback! I am happy to hear that you had a good experience with ProductClub.com!
Enjoy your new items!!
Respuesta de Product Club
Hello Makaila,
Thank you for leaving us this wonderful feedback!
We are so happy to hear that you are loving your new products!
Always fast and prompt delivery
Always fast and prompt delivery. So much better to buy my supplies, for the salon, directly from Product Club than my distributor most of the time.
15 de febrero de 2025
Respuesta de Product Club
Hello Zee,
Thank you so much for the fantastic feedback!
We love hearing that our customers are happy!
Enjoy all of your new products!!
I have asked for a refund on this…
I have asked for a refund on this product. The wrong item was sent to me. I cannot get the shipping information to me when they said they would email it.
7 de febrero de 2025
Respuesta de Product Club
Hello Jennifer,
I want to sincerely apologize for the inconvenience that you have experienced.
Upon reviewing your account, I can confirm that a return ticket was created for your order. That ticket number is 17719. Our Returns Department reached out to you on Monday the 17th with instructions on how to send these items back to us so we can begin working on your refund. To ensure you have the information you need, I will be resending that email to you immediately.
If you require any further assistance or have additional questions, please do not hesitate to contact us directly at 1-800-308-3588. We are here to help and resolve this matter.
We truly value your business and appreciate your understanding.
I really like your products
I really like your products, so far I have been pleased with it
16 de enero de 2025
Respuesta de Product Club
Hello Maria,
Thank you for taking the time to leave us this wonderful feedback! We appreciate it!
We hope you are enjoying all of your new products!!
Respuesta de Product Club
Hello Marisa!
Thank you for taking the time to leave us this great feedback!
We love hearing that you are enjoying your new foils!
We love happy customers!
Went to a hair show and you gave me a…A thank you and great prices
Went to a hair show and you gave me a gift bag. As a thank you, I bought some items from your site. Affordable!
3 de diciembre de 2024
Respuesta de Product Club
Hello Nanette!
Thank you for taking the time to leave us this great feedback.
We truly appreciate your business!
Respuesta de Product Club
Hello Nicole!
Thank you for leaving such awesome feedback about our gloves!
I hope you are enjoying your new products!
Website is user friendly
Website is user friendly! I found what I needed and received my order in a timely manner!
27 de noviembre de 2024
Respuesta de Product Club
Hello Claire!
Thank you for leaving us such wonderful feedback.
I am happy you had a great experience on our website! I hope you are enjoying all of your new products!!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.