Product Club Opiniones 

198
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... Ver más

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Valorada con 5 estrellas sobre 5

So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de productos capilares

Escrito por la empresa

Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

198 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(198)

14 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Good service, mediocre product

Ordering products is very easy. Arrived quickly. But the clips themselves are ok. The plastic tips come off very easily. They should be glued on so they don’t slip off when you open the clip.

19 de octubre de 2022
Valorada con 1 estrellas sobre 5

I saw shipping was in two days???

I saw shipping was in two days???? I still do not have my order and i ordered 7 days ago??

22 de septiembre de 2022
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Respuesta de Product Club

Hi Gloria, We apologize for the shipping error, we have sent a complimentary box of gloves. Thank you so much for your business!

Valorada con 3 estrellas sobre 5

Made in China

The timers are small, attractive and work fine. My problem was I was led to believe your products were made in the USA.
When I received them they said Made in China.
This is such a problems in our country. Hopefully your company can start to remedy that situation.

8 de septiembre de 2022
Valorada con 4 estrellas sobre 5

I’ve been trying to order this product…

Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you!

I’ve been trying to order this product for almost a week now, but I kept getting an error message when putting in my “New member discount code”! I tried emailing and calling, but could never get a hold of anyone. Finally, I placed the order without my 10% off member code, and it finally went through! Shame on you! Don’t offer a code if you don’t intend on honoring it!

1 de julio de 2022
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Respuesta de Product Club

We sincerely apologize for the issue you had on our website. I have emailed you at the address you provided so we can resolve the issue for you going forward. Thank you so much for letting us know about the problem.

Valorada con 5 estrellas sobre 5

Haven’t even received when it’s going…

Haven’t even received when it’s going to be delivered lol so when that happens I’ll let you know!
Okay received my product! I love the club products! The gloves are a perfect fit for medium and the brushes are simply excellent for me! Looking forward to getting back to a hair show! Then I can see and buy all my club products💕

30 de junio de 2022
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Respuesta de Product Club

Thank you for your order Tamara and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Valorada con 5 estrellas sobre 5

I ordered several items from Product…

I ordered several items from Product Club. The site was easy to navigate and look up info on items. If one was not available they put it on an alert so when it was in stock to notify me. Placing the order was very easy. Plus they sent emails to notify me of the order and when it would ship. And also when it shipped, and I was able to track the order. My order came in pretty quickly

25 de junio de 2022
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Respuesta de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.
Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!
If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

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