professorprints Opiniones 

49
TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We ordered a silk song helmet for my son’s Christmas present. Fully appreciate that there was some self assembly involved but we were sent two wrong parts with another two parts missing altogether. St... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really happy with my experience with ProfessorPrints. The quality of the 3D printed products was excellent, with a really professional finish and great attention to detail. Everything felt well m... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered a darth vader toilet roll holder turnt up broken.then they ignore my emails regarding a replacement or refund ridiculous company.do kot waste your money with these con men.absolute joke

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a Pizza cutter (including the case) for fathers day and it was shipped just in time to give it to my dad on sunday. Great quality item and he absolutely loves it! Highly recommend, will be buy... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de manufactura
  2. Tienda de regalos
  3. Compañía de fabricación de plástico

Escrito por la empresa

ProfessorPrints is a small UK design studio making 3D-printed props, gifts and homewares for fans of pop culture, gaming and film. We design and produce everything in-house — from TARDIS plant pots and Sims headbands to LED bar signs, cosplay armour, custom keycaps and replica props. Every item is pre-made and ready-to-ship, with delivery typically in 3–5 working days in the UK and worldwide shipping available. If something's not right when it arrives, we replace or refund it within 14 days, no fuss. We're a small team building something genuinely different — and we read every review.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 52% de las opiniones negativas

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3,1

Todas las opiniones

(49)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good quality

Good quality, fast delivery, easily accessible to assistance

4 de mayo de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you very much!

Valorada con 5 estrellas sobre 5

Really happy with my experience with…

Really happy with my experience with ProfessorPrints. The quality of the 3D printed products was excellent, with a really professional finish and great attention to detail. Everything felt well made, and it was clear a lot of care had gone into the design and production.

The whole process was easy, my order arrived on time, and it was packaged really well. Customer service was friendly, helpful, and kept me updated throughout.

If you're looking for high-quality 3D printed collectibles or unique gift-ready pieces, I'd definitely recommend ProfessorPrints. Great quality, great service, and I'd happily order from them again.

4 de julio de 2026
Opinión espontánea
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Respuesta de professorprints

We really appreciate your review, thank you!

Valorada con 5 estrellas sobre 5

10/10

10/10, great customer service and cool items and gadgets definitely worth the buy!

11 de junio de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you very much from all of the team!

Valorada con 1 estrellas sobre 5

Order never came despite promises

Ordered the pizza cutter for Father's Day with Express International delivery. 13 days after placing the order, I contacted customer service, asking if the processing time was long or the order had been overlooked.

The response I get is very nice - part of the e-mail reads "I can either prioritise getting it dispatched straight away with express shipping, or issue a full refund if you'd rather not wait. Just let me know which works best for you and I'll action it immediately. Apologies again for the delay."

I reply, that I would still like for the item to be sent, and I even get a confirmation and a promise, they will dispatch it the very next day, and send me the tracking info.

If only. Seven more days pass, I ask about it again, and I get the following response:

"Thank you for getting in touch, and I'm very sorry for the trouble and the lack of updates — that's not the experience I'd want for you. Rather than keep you waiting any longer, I've gone ahead and issued you a full refund, which should appear back in your account within a few working days depending on your bank. Apologies again for the inconvenience, and thank you for your patience."

The correspondance has been fine, but I'm incredibly frustrated not only that the initial order was forgotten, the promised fix just never happened, and that they eventually decide on my behalf, I just can't get the item at all.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

We ordered a silk song helmet for my…

We ordered a silk song helmet for my son’s Christmas present. Fully appreciate that there was some self assembly involved but we were sent two wrong parts with another two parts missing altogether. Still waiting to hear back from Professorprints for replacement parts or refund. Wouldn’t recommend.

1 de diciembre de 2025
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Respuesta de professorprints

Hi, thank you for taking the time to leave a review, and I'm really sorry to hear about the trouble with your son's helmet — especially as a Christmas present, where the timing makes it all the more frustrating. Being sent the wrong parts and missing others isn't the standard we hold ourselves to, and I completely understand your disappointment.

I want to get this put right for you as quickly as possible. If you could email us at hello@professorprints.co.uk with your order number and reference this review, I'll personally make sure the correct replacement parts are sent out, or arrange a refund if you'd prefer. We'll also make sure it's followed up properly this time.
Apologies again for letting you down on this one.

Marcus

Valorada con 5 estrellas sobre 5

Excellent Service & Product

Excellent service and brilliant product! Couldn’t recommend enough. Order also came super quick!

23 de junio de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you so much for the brilliant review! We're thrilled you're happy with both the product and the speedy delivery — that genuinely made our day to read. Thanks for recommending us, and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

First class service

First class service, great product and reasonable pricing, my go to from now on

4 de junio de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you for the fantastic review! Great to hear the service, product, and pricing all hit the mark. Delighted to be your go-to from now on — we'll be here whenever you need us!

Valorada con 5 estrellas sobre 5

Prompt delivery and fun items

Prompt delivery and fun items. The recipients loved them!

5 de enero de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you for the lovely review! So glad the items went down well and that the recipients loved them — that's exactly what we like to hear. Thanks for the kind words about the delivery too, and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Ordered a Pizza cutter (including the…

Ordered a Pizza cutter (including the case) for fathers day and it was shipped just in time to give it to my dad on sunday. Great quality item and he absolutely loves it! Highly recommend, will be buying from this company again.

17 de junio de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you for the wonderful review! So pleased the pizza cutter arrived in time for Father's Day and that your dad loves it — that's the best outcome we could hope for. Thanks for the recommendation, and we'd love to have you back whenever you need us again!

Valorada con 5 estrellas sobre 5

Ordered a doctor who plant pot for…

Ordered a doctor who plant pot for husband Collection he loves it ,will definitely order again 🫶🏻

23 de junio de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you for the lovely review! So happy your husband loves the Doctor Who plant pot — it sounds like it's found a great home in his collection. We'd be delighted to have you order again, and thanks so much for the kind words!

Valorada con 5 estrellas sobre 5

Great service

Great service! Super fast delivery and the print quality was fantastic.

18 de junio de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you for the great review! Delighted to hear the delivery was speedy and that the print quality hit the mark — we take real pride in both. Thanks for the kind words, and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Amazing quality

Amazing quality

9 de junio de 2026
Opinión espontánea
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Respuesta de professorprints

Thank you! So glad you're happy with the quality — we really appreciate you taking the time to leave a review. Hope to see you again soon!

Valorada con 1 estrellas sobre 5

Ordered a darth vader toilet roll…

Ordered a darth vader toilet roll holder turnt up broken.then they ignore my emails regarding a replacement or refund ridiculous company.do kot waste your money with these con men.absolute joke

2 de mayo de 2026
Opinión espontánea
Logotipo de professorprints

Respuesta de professorprints

Hi, thank you for taking the time to leave feedback, and I'm sorry to hear the Darth Vader toilet roll holder arrived damaged — that's always disappointing to open, and not what we want for any customer.
Looking into this, I can see we were able to get a replacement out to you on a next-day service, so I'm glad we got it sorted and hope you're happy with the one that arrived. We do always aim to respond to every email as quickly as we can, so I'm sorry if there was any delay in you hearing back from us in the meantime.
If there's anything else at all you need, please don't hesitate to reach out to us at hello@professorprints.co.uk and we'll be glad to help.

Valorada con 1 estrellas sobre 5

Customer Service do not get back to you

My item was damaged beyond repair and not delivered by Evri. This is not the fault of Professor Prints, however I have tried on multiple occasions over two weeks and different methods ("live chat" which is a bot, and email) to contact Professor Prints customer service to obtain a replacement or a refund and nobody has responded. I am now without a birthday gift for my mate and £15 down, with zero hope of getting the money back as there is no way to dispute the lack of delivery that I can find. I would not recommend using this company until they have a customer service team in place.

26 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality and broken when received

Poor quality and broken when received
AVOID AVOID AVOID - I didn’t want to give any stars! AI responding to my complaint making promises and then going silent! I fear this company is a scam! I’m contacts my bank to raise a dispute.

29 de abril de 2026
Opinión espontánea

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