progrooming.co.uk Opiniones 130

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Dog bath arrived very quickly. It is excellent quality and relatively easy to assemble. The only small negative is the plug, water gradually seeps out, so I think we will need to find a replacement. T... Ver más

La empresa ha respondido


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

130 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(130)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service and quick delivery

3 de septiembre de 2023
Logotipo de progrooming.co.uk

Respuesta de progrooming.co.uk

Hi Jacqueline

Thank you for your continued business.

I can see your email enquiry was answered efficiently to enable you to place your order.

Best wishes
Pro Grooming

Valorada con 5 estrellas sobre 5

Great quality and very responsive

I ordered a grooming bar for my tricky to groom dog. It arrived very quickly and was really well made. The problem was that my dog was too big for it. This was all on me as the dimensions were clearly given. I contacted the company who replied really promptly and gave me clear instructions about how to return the item. I did this and have received a refund. The quality of the grooming bar looked great. I really can’t fault this company

15 de agosto de 2023
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Respuesta de progrooming.co.uk

Hi Joanne

Thank you for your 5* review.

I am sorry to hear your dog did not fit the grooming arm.

It is always great to hear the customer service team processed the return quickly and efficiently for you.

Please let us know if we can assist you in the future.

Take care and best wishes

Pro Grooming

Valorada con 5 estrellas sobre 5

This was my first time using them when…

This was my first time using them when my drier broke and needed a quick replacement, 18 hours after ordering it came! Fantastic service and a great drier ,many thanks!

25 de agosto de 2023
Opinión espontánea
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Respuesta de progrooming.co.uk

Hi Melanie

Thank you for your 5* review, it is greatly appreciated.

If you need any assistance in the future, please do not hesitate to contact us.

Best Wishes
Pro Grooming.

Valorada con 5 estrellas sobre 5

Excellent service

3 de agosto de 2023
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Respuesta de progrooming.co.uk

Hi Eleanor,

Thank you for purchasing your stand dryer from us. We are happy to hear you have been pleased with the service received.

Please let us know if we can be of any further assistance in the future.

Best wishes

Pro Grooming

Valorada con 5 estrellas sobre 5

Fast service

2 de agosto de 2023
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Respuesta de progrooming.co.uk

Hi Sharron

Thank you for purchasing the Pedigroom Stand dryer from us.

We are pleased to hear DPD delivered your order quickly for you.

Thanks for taking the time to leave us feedback as it helps new customers make their decision before placing an order.

If you need any assistance in the future please contact us, we are happy to assist you.

Take Care

Pro Grooming

Valorada con 5 estrellas sobre 5

The electric grooming table i bought…

The electric grooming table i bought was really good quality and great value for money. It's quiet and smooth wish I had bought one years ago. Pro groomers were very efficient and kept me up to date re delivery which was very quick. I have already recommended this company to my friends and would definitely buy from them in the future.

30 de julio de 2023
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Respuesta de progrooming.co.uk

Hi Kristina

Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, we are delighted to have happy customers.

I am pleased to hear the electric grooming table meets your expectations.

Thank you for kindly recommending us to your friends.

Take care and best wishes

Pro grooming.

Valorada con 1 estrellas sobre 5

dog grooming bag

Unclear picture on the internet to see inside the bag. material of poor quality. Bag not as expected. delivery time stated 1-2 days in actual fact it was 4 days.

30 de julio de 2023
Valorada con 5 estrellas sobre 5

Happy customer

Easy to order good product and arrived soon after ordering. No problems and great service.

19 de julio de 2023
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Respuesta de progrooming.co.uk

Hi Linda

Thanks for ordering the clipper from us.

It is great to hear your order arrived quickly too.

Our customer service team are happy to help in the future should you need anything.

Best wishes
Pro Grooming

Valorada con 5 estrellas sobre 5

Easy as 1, 2, 3!

Easy ordering, quick delivery. Hassle free transaction.

11 de julio de 2023
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Respuesta de progrooming.co.uk

Good afternoon,

Thank you for taking the time to leave us a 5* review.

Best wishes
Pro Grooming

Valorada con 5 estrellas sobre 5

Quick delivery and and on time and…

Quick delivery and and on time and product as expected

17 de julio de 2023
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Respuesta de progrooming.co.uk

Hi Michelle

Thank you for your recent purchase of the pet dryer.

It is always great that our customers take the time to review our business as it helps any new customers, before making their first purchase.

Best Wishes
Pro Grooming

Valorada con 5 estrellas sobre 5

Easy to order from the website

Easy to order from the website and very quick delivery.

13 de julio de 2023
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Respuesta de progrooming.co.uk

Hi Mr Powell

Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, delighted to have happy customers.

Best wishes
Pro Grooming

Valorada con 5 estrellas sobre 5

Great products

Great products, easy to use website, prompt delivery, regular updates

4 de julio de 2023
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Respuesta de progrooming.co.uk

Hi Natasha

Thank you kindly for leaving us a positive review, thank you for being one of our valued customers.

We look forward to doing business with you again in the future.

Take care and best wishes

Pro Grooming

Valorada con 5 estrellas sobre 5

Grooming Table

Really pleased with this grooming table. Arrived quickly and well packed. Great customer service, would highly recommend and look forward to doing business with them again.

2 de julio de 2023
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Respuesta de progrooming.co.uk

Hi Julie

Thank you kindly for your 5* review.

I can see you have placed another order with us and we have shipped your order today too.

Thanks again for choosing Pro Grooming.

Best wishes
Pro Grooming

Valorada con 5 estrellas sobre 5

Great Service

Kept in touch re delivery, even though I submitted my contact number incorrectly! One of the few companies who are proactive, not receive.

2 de julio de 2023
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Respuesta de progrooming.co.uk

Hi Melanie

Thank you taking the time to leave us positive feedback.

We do try our very best to ensure our customers receive their goods and a smooth, hassle free delivery procedure.

We look forward to you shopping with us again in the future.

Best Wishes

Pro Grooming

Valorada con 5 estrellas sobre 5

Great service

Great service, fast delivery, packaged well. My fault I wish I had bought a little bit bigger table

26 de junio de 2023
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Respuesta de progrooming.co.uk

Hi Jane,

I am sorry you are not completely satisfied. If the item has not yet been assembled and you have the packaging, we do have a 14 day returns procedure, if you would like to return the item to us?

Thank you for the positive feedback on the service and delivery, it helps other customers prior to ordering.

Best wishes

Pro Grooming.

Valorada con 5 estrellas sobre 5
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Respuesta de progrooming.co.uk

Hi Jane

Thank you for kindly leaving us a great review, it is greatly appreciated that our customers take time out of their busy day to do this.

Take Care and Best Wishes

Pro Grooming

Valorada con 4 estrellas sobre 5

I prefer to shop from independent businesses like Pro-grooming

Pro-grooming offer a good range of products and I prefer to shop from independent and family businesses. Service was great -thanks

13 de junio de 2023
Logotipo de progrooming.co.uk

Respuesta de progrooming.co.uk

Hi Jo,

Great to hear you like to shop locally, we are a small family run business, aiming to bring all of our customers a varied range of products at competitive prices.

Thank you for taking the time to leave us positive feedback.

Best wishes
Pro Grooming

Valorada con 5 estrellas sobre 5
Logotipo de progrooming.co.uk

Respuesta de progrooming.co.uk

Hello James

Thank you for the excellent review.

We look forward to doing business with you in the future.

Best wishes
Pro Grooming

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