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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic, Joanne is excellent, I’ve never had anything like this done before, she made me feel comfortable and at ease. Talked me through what she was going to do, and it was exactly how she explaine... Ver más

Valorada con 5 estrellas sobre 5

Visited today for a consultation on mole removal. From the moment I entered the clinic to leaving- the customer service was brilliant. All those who I came face to face with, greeted me with a sm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came to promed because I couldn't get an appointment at my doctors for over a week. I walked strait in after work was greeted by the friendliest and very professional staff had a consultation and... Ver más

Valorada con 1 estrellas sobre 5

this cosmetologist disfigured my face for my own money. I asked her to remove the bruises under my eyes, she gave a 100% guarantee and changed 0% as a gift, she decided to burn my face with a laser s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de salud comunitario
  2. Centro de diagnóstico
  3. Servicios médicos locales
  4. Clínica
  5. Clínica dermatológica
  6. Servicio de adelgazamiento

Escrito por la empresa

Professional medical care when you need it most in Liverpool/Sefton. Open 8am-7.30pm Mon-Fri 9.30am-5pm Sat 10.30am-3pm Sun 0151 246 1173


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

this cosmetologist disfigured my face…

this cosmetologist disfigured my face for my own money. I asked her to remove the bruises under my eyes, she gave a 100% guarantee and changed 0% as a gift, she decided to burn my face with a laser so that the post-acne was not visible, in the end, four months passed, deep scars remained, it was not visible before the procedure, that is, before the procedure, I was a Beauty. Before she did the laser on me, she did not warn that the scars should heal after six months of argument and that you can not go out in the sun and how to take care of your face, she was only interested in taking my money, all you got was a ruined face and now I bought a lot of expensive care to remove what she did and it is impossible to remove, you need to go to a good cosmetologist and treat my scars, do not even think about going to this cosmetologist, she will destroy your face
the procedure was done on June 17. all the correspondence is on WhatsApp and photos before and after the procedure. the cosmetologist started to ignore me and said that she did everything she could. but in fact she burned her face and the bruises under her eyes did not go away. I say fix it and she just ignores me she is only interested in money results she does not want to do I warned her that the result is important for the day if she had told me at the beginning that she cannot help at least to change even a little I would never in my life have gone I just wasted the money and now I have been spending a lot of money for four months on care that does not help me to get rid of the scars from her laser on my face and neck I cried a lot and I want to warn you so that you do not waste your money on such a terrible cosmetologist

16 de junio de 2025
Opinión espontánea
Logotipo de Promed Health & Derma

Respuesta de Promed Health & Derma

Thank you for getting in touch. I’m very sorry to hear how distressing this has been for you.
We’ve carefully reviewed our records and can confirm that we do not have any booking for this type of procedure on 17 June, nor in the days immediately before or after. We would also like to clarify that our clinic does not use laser for this type of treatment.
To help us investigate thoroughly, could you please share:
The full name used for the booking
The date and time you believe the appointment took place
Any supporting evidence (e.g., WhatsApp screenshots, receipts/invoices, before/after photos, and the clinic location details)
If this relates to a different provider, we want to ensure you can raise your concerns in the right place. If it does relate to us under different details, we’ll review it urgently under our clinical governance and complaints process.
You can contact us on 0151 246 1173 so we can assist you directly and sensitively. Your wellbeing matters to us, and we’ll do our best to support you.

Valorada con 5 estrellas sobre 5

Great experience as always

Great experience as always, staff are always polite and available to help. Clinic is spotless

11 de agosto de 2025
Logotipo de Promed Health & Derma

Respuesta de Promed Health & Derma

Thank you so much for your review!

Valorada con 1 estrellas sobre 5

Das sind die gröste Betrüger bitte…

Das sind die gröste Betrüger bitte nicht hingehen sie wollen nur das geld

23 de julio de 2025
Opinión espontánea
Logotipo de Promed Health & Derma

Respuesta de Promed Health & Derma

Can you let us know when you visited the clinic? We are based in the UK and it seems you have never been registered at our clinic nor have you had an appointment with us

Könnten Sie uns mitteilen, wann Sie die Klinik besucht haben? Wir sind im Vereinigten Königreich ansässig und es scheint, dass Sie nie in unserer Klinik registriert waren und auch keinen Termin bei uns hatten.

Valorada con 5 estrellas sobre 5

Highly recommend Promed

I have used Promed for medical issues and I have used them for Aesthetics also!
I could not recommend them enough. Extremely knowledgeable, answered all my questions, made me feel comfortable and I walked away happy each time I have been to the clinic. Thank you so much Joanne and Jess!

17 de marzo de 2025
Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Exceptional Care & Professional…

⭐⭐⭐⭐⭐ Exceptional Care & Professional Service

I came to ProMed looking for a professional and trusted healthcare provider after struggling to get the support I needed from the NHS. From the moment I started dealing with them, Jo and the team have been nothing but reliable, professional, and supportive. Their dedication to optimal health care has truly made a difference.

I have already recommended them to my family and friends, and I would highly recommend them to anyone looking for top-quality medical support. I can't rate them highly enough – an excellent service all around!

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent clinic and service!

The clinic provides exceptional service with friendly and highly helpful staff, maintaining a spotless environment. Upon arrival for my appointment, I was promptly attended to by the clinician, who alleviated my concerns and addressed all my queries comprehensively. Jo ensured that I felt at ease and comfortable enough to discuss my health issues confidentially. Thank you for the excellent care!

24 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic, Joanne is excellent, I’ve never had anything like this done before, she made me feel comfortable and at ease. Talked me through what she was going to do, and it was exactly how she explained. Thanks Jo, I feel fantastic about myself again now!

14 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Brilliant place for all are health needs and more

Beautiful place, stress free easy to book appointment made me feel at ease, the beautiful receptionist Jess was so welcoming lovely happy women, Joanne what can I say she is brilliant explained everything you can see she really enjoys her job and brilliant at it.

16 de noviembre de 2024
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Respuesta de Promed Health & Derma

thank you for such a great review. We are happy that you were able to be seen at a time to suit you.

Valorada con 5 estrellas sobre 5

Absolutely brilliant when I had my…

Absolutely brilliant when I had my appointment didn’t have to wait . Which is rare in any clinic. Also the place is spotless . And Joanne the nurse listened to my problems didn’t rush me gave me an injection in my shoulder and it’s been great . So as far as going the doctors and waiting for months and months highly recommend this place 5 star from me 👍👍👍👍

8 de noviembre de 2024
Valorada con 5 estrellas sobre 5

I came to promed because I couldn't get…

I came to promed because I couldn't get an appointment at my doctors for over a week.
I walked strait in after work was greeted by the friendliest and very professional staff had a consultation and a full set off bloods done and went on my way.
Got my results a few days later had everything explained to me in great detail couldn't be happier with my experience

2 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Such a professional and attentive…

Such a professional and attentive service. You really feel you’re in the best of hands and also the after care has been second to none.

1 de agosto de 2024
Logotipo de Promed Health & Derma

Respuesta de Promed Health & Derma

Hi Nichola, Thank you so much for your feedback.

Valorada con 5 estrellas sobre 5

Visited today for a consultation on…

Visited today for a consultation on mole removal. From the moment I entered the clinic to leaving- the customer service was brilliant. All those who I came face to face with, greeted me with a smile.
Was great meeting Vicky after hearing amazing things about her clinic, by a friend. She had a knowledgable approach to what is best for me treatment wise. Other options were discussed and planned for my next visit. Can’t wait!!
Booking the next appointment with Jess was difficulty free. Again, customer focused with a smile.
I’m looking forward to my journey with Promed.
Thank you ladies ☺️

1 de agosto de 2024
Logotipo de Promed Health & Derma

Respuesta de Promed Health & Derma

Thanks Charley we are glad you had a great experience with our super friendly staff and the information on the best course of treatment provided by our clinician Jo.

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