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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff, on the management emergency team were very helpful. I enjoyed looking after Mrs Waston from the 6 of June to the 8th of July 2026, and her son Nicholas was welcoming as well. It was like be... Ver más

Valorada con 4 estrellas sobre 5

I work as a Live-in carer with Promedica24 supporting elderly clients in their own home for 2 years now. Promedica24 was clear about expectations from day one and provided through training on manual... Ver más

Valorada con 4 estrellas sobre 5

They have Supportive management .Company cares for the wellbeing of their workers. The working conditions meet work life balance .They try their best to match client and carer and their communication... Ver más

Valorada con 4 estrellas sobre 5

I have been working with Promedica24 since 2023 till now, and I have nevertheless regretted of my choice working with them. They really trained their employees and make sure they all have good experi... Ver más

Información sobre la empresa

  1. Servicios de asistencia médica a domicilio

Escrito por la empresa

For over 15 years, Promedica24 have been providing live-in home care to people who prefer not to move to a residential care home. We began in Warsaw, Poland in 2002, and since then, we have expanded our live home care throughout Germany and the UK. We’re now Europe’s largest provider of in-home assisted living. We are passionate about supplying live in home care which is centred around companionship, independence and familiarity. Our live-in caregivers provide exactly what you need and adjust to your needs as they change. As champions of choice for live in home care, we have now managed to help around 33,960 different families to date.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(95)

24 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Wonderful carer and Company

I'd just like to take this opportunity to say a BIG thank you to Lisa and Sam at Promedica24, for providing the brilliant carer ( Laura ) who is now looking after Mum. My Mum has a complex condition and l feel its so important that the carer gets the recognition for all the outstanding support she is providing. Mum thinks she is wonderful taking the time and patience with her .. and also the way she interacts with the other carers who care for Mum. This is much appreciated by the family. I must add that for the first time I was able to return home with peace of mind that Mum was in good hands. This was such a comfort to me as I can now relax whilst at home and work knowing Mum is safe and happy. Thank you Laura and all at Promedica24.

Andrew Johnson

9 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent advice and support

I contacted Alison at Promedica24 with an urgent query regarding possible care for my 95 year old cousin. In the end, my cousin proved highly capable and arranged her own care, but I wanted to say how impressed I was by Alison's manner and the array of help she offered. At all times, it came across very strongly that she was concerned most of all with my cousin's well-being. I would definitely have gone with Promedica24 if it had come to that. When I spoke to Alison to tell her of my cousin's decision she was delighted that there was a happy outcome. There was no indication of disappointment that Promedica24 wouild not be involved long-term.

5 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Promedica service and support

I had an excellent long conversation with Lisa regarding the future care for a relative who suffers from early stage dementia. Our family has been struggling for some years in trying to understand the complex setup of health and social care and engaging with it. In my case I have only rarely found individuals that can look outside their own immediate jobs and provide the guidance that really helps with longer term plans. Lisa had that breadth of knowledge of the care sector and was able to explain and give me the detailed help of how to progress our case and identify the key teams to talk to. She was very sympathetic and patient and I will certainly not hesitate to contact her again in the future.

27 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Response to an enquiry

Spoke with Alison today at Head Office as I am in the process of arranging live-in care for my Uncle and Aunt. Alison was professional but friendly and clearly had personal experience of the services she was talking to me about so was fully understanding of what I was asking about. Based on my experience so far I thoroughly recommend Promedica24.

22 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spoke with an angel called Lisa today…

Spoke with an angel called Lisa today for the first time, OMG what an amazing lady!!!
She went the extra extra mile to give me sound honest and very helpful advice. I felt like I was talking to a close friend.
She is an incredible asset to the company.
In our current changing world we need more people like Lisa who really care. God bless you Lisa. EO

20 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for your amazing support

Thank you for your amazing support , I met Alison Smart through a friend and she was a absolute book of knowledge when it comes to care in the home for my mother .. it was so nice to be able to hear a kind voice and someone with so much passion for the care system that they provide .. thank you again ✨. Anna lindley

14 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience of dealing with…

My experience of dealing with Promedica24 has been overwhelmingly positive. I received an immediate response to my enquiry about arranging live-in care for my aunt, and in the follow-up phone calls and face-to-face assessment we were given useful advice and detailed information about the services on offer. All our questions were answered, and it is clear that this is a well-managed organisation with caring and helpful staff who have the best interests of the clients at heart.

6 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would like to take this opportunity…

I would like to take this opportunity to say a big thank you to Lisa Culver for her help and support, whilst facing a difficult situation with a close member of family. She explained in detail Promedica24, and answered all of my concerns and questions, so that I felt it is the right care for my loved one. Her knowledge and expertise is excellent regarding the right care, and she gave me the reassurance and support I needed in these difficult times, and again thank you so so much Lisa.

5 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great support

Our experience with Promedica24 is just great. From the first contact, through the whole assessment process we well led by people who were proffesional and compasionate at the same time. The care provided by promedica24 was of the highest quality. Thank you

22 de octubre de 2020
Opinión espontánea

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