Proper API Opiniones 

202
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ich kann Proper API uneingeschränkt weiterempfehlen. Von Anfang an hatte ich das Gefühl, bei kompetenten Leuten gelandet zu sein, angefangen beim Gründer Dariusch bis hin zu jedem im Team, der an... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We received clear explanations and a lot of support for the questions we had. They helped us implement processes we had been looking to do for a long time, and they accomplished it in just a couple of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ich kann die Arbeit von Herr Hadi aufs Wärmste empfehlen! Vom ersten Kontakt zur Bewertung des Objektes, dem Marketing, der beruflichen Weiterentwicklung, dem schönen Abschluss beim Notar und... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sehr kompetente Beratung durch Herrn Hadi! Es wurde auf all meine Fragen eingegangen und meine Wünsche und Bedürfnisse wurden zu meiner vollsten Zufriedenheit erfüllt. Obwohl ich mich privat auch sehr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Inversiones inmobiliarias
  2. Servicio de inversión

Escrito por la empresa

As an expat navigating the complexities of the German system, you need strategies that go beyond the conventional. At Proper API, we empower you to maximise your financial potential by taking advantage of the available tax, real estate, and investment opportunities. We focus on intelligent financial structures that ensure both growth and security. With our guidance, you'll learn how to accelerate your income, make informed investment decisions and automate your wealth creation processes for long-term success.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

202 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(202)

33 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hervorragende Beratung

Die Beratung bei ProperAPI wurde sehr schnell auf unsere Bedürfnisse zugeschnitten. Alle unsere Fragen und Anliegen wurden bestmöglich beantwortet. Wir haben nie Druck verspürt, uns für etwas anzumelden. Es ist eine Freude, mit Herrn Hosseini und seinem Team zusammenzuarbeiten. Wir sind gespannt und freuen uns auf unsere langfristige Zusammenarbeit.

18 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dariusch was extremely clear

Dariusch was extremely clear, transparent, and friendly throughout the entire process. He was able to explain all insurances and their benefits, and quickly channel me to experts that I needed when it was outside of his immediate domain.

11 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best service

For expats looking to build up some wealth and buy properties in Germany are exactly at the right place with this service provider. The service of Proper API is one of a kind in my opinion. The kind of communication and transparency offered with them is second to none. You really feel at home with them. From the initial free meeting to all the way till you sign up for the service, you are treated with absolute respect and kindness. They really care about their clients and make a full effort to provide as much correct information as possible. They support you in literally all the topics you bring up.

14 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

very pleasant experience

I had a very pleasant experience with my consultant André Gueit, from Proper Api. They helped me to re-access the insurances and financial plans I have hired in the past and to find a better option for my needs of the present.
We had a couple of consultations where everything was throughout explained, translated, and my consent and opinion were always asked, I felt the consultation meetings were always very transparent and clear.
Andre is a very kind person, with a nice and clear way of explaining the offers and the details of which plan.
I trust and recommend Proper API and specially my consultant who left me very pleased with the whole experience.

5 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

They took great care in thoroughly…

They took great care in thoroughly explaining financial and investment concepts to me, including a deep dive into opportunities I could leverage as a professional in Germany. This tells me they care a lot about their clients and want the best for them, and it makes me feel that I’m in capable hands. I also appreciate the fact they are very accessible and promptly responsive to my questions or concerns. Keep up the great work folks!

25 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Competent, Professional and Understanding. Definitely Highly Recommended!

I wanted to build a strategy to be financially independent in the future and save taxes by investing smartly. I have to say, luckily I've found the 100% matching company to guide me in the form of Proper API. I had a wonderful experience with Christian (Klingsporn), who carefully designed me a customised plan according to my needs and guiding me through each step. He answered all my questions and was never pushy to sell their products, letting me decide what I need and what I don't need.

I had a concern on the committing timeline for the investments and insurances I chose because at the moment of discussion I had already planned financial commitment and I wanted to start things as late as possible. He accommodated that too suggesting me the best possible dates at the latest to start and taking care of all the things smoothly.

Add to that I needed to take a small loan to take care of an urgent thing and of course also to build up a positive credit score (SCHUFA) which is indeed useful in the future. But as I'm new in Germany it was hard to get the approval by myself due to limited history I have in Germany. But Christian helped me with that too by involving in the process of loan application.

So to sum things up, I 100% recommend Proper API and I'm completely satisfied by their competency and professionalism. Add to that it is very difficult to get good support in any field in English within Germany, which Proper API excels in every possible way.

22 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been associated with Proper API...

I have been associated with Proper API for a few months now and I am extremely satisfied. I had seen an Advertisement for Proper API and decided to look into it. Christian Klingsporn helped me with understanding various strategies in investing and also about all the required insurances and strategies to survive in Germany.

13 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Consistent long term support

Extremely satisfied with the service. Always felt each advice given was based on objective evaluation of relevant factors. I even got a second opinion from elsewhere which only validated the solutions provided. In the service phase, I am able to reach the team within one working day, for any clarifications or support. In one instance, a claim for liability insurance was extremely professionally handled, despite the situation being unconventional. Looking forward to continued support!

7 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

It has been my absolute pleasure…

It has been my absolute pleasure working with Proper API and André in particular. Proper API has the approach of putting their clients first, which is important for this brunch of business. André had a very thorough explanation of my options and was eager to answer all of my questions. It is clear that he is a talented professional helping his clients make the best decision possible. There is also an option of having WhatsApp support which comes in handy in particular cases. I am very satisfied with ProperAPI and André in particular when it comes to managing my personal finances and growing wealth.

5 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional and objective service

I really liked the service I received from André, he was always professional and objective. I discussed several topics I had in mind (like real estate investment, stocks investments, taxes, insurances) He was honest with his advice about what is worth to do now and what is better to wait (I.E: As blue card, it's better for me to wait for the permanent residence for better real estate investment options)

I can really recommend their services.

3 de agosto de 2023
Opinión espontánea
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Respuesta de Proper API

Hello Luis,

Thank you very much for your evaluation and for taking the time to speak about your experience. We are happy that we could fulfill your expectations and that you are delighted with your tailored plan and our services. We always give honest advice and the best suggestions for you.

Kind Regards,

Team Customer Satisfaction | Proper API

Valorada con 5 estrellas sobre 5

Tailored for the expat issues

As an expat in Germany I needed some help figuring out the local taxes and how to better manage my activities abroad.
The team in proper API was helpful and Dariusch goes often above and beyond to help me.

They helped me save some money in the short term with a clear plan to increase the savings in the longer terms.

So far very happy with them!

3 de septiembre de 2023
Opinión espontánea
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Respuesta de Proper API

Dear David,

I wanted to express my gratitude for taking the time to share your feedback with us. Knowing that we can meet your expectations and provide satisfactory services brings us great joy.

Kind regards,

Team Customer Satisfaction | Proper API

Valorada con 5 estrellas sobre 5

Outstanding Service from Lukas Klein and the Team

⭐️⭐️⭐️⭐️⭐️

As an expat in Germany, I've encountered my fair share of challenges when navigating the insurance and investing landscape. ProperAPI has been an absolute lifesaver for me. Their dedication to making things understandable and accessible for expats is unparalleled.

I specifically want to extend my gratitude toward Lukas Klein. Not only did he assist in setting up my insurance seamlessly, but he also expertly managed all my claims. Each interaction with Lukas was marked by his perpetual smile and his genuine willingness to help. He saved me countless hours that I would have otherwise spent trying to figure things out on my own.

On top of the top-notch service I received, their referral process is simple and efficient. After experiencing their exemplary service, I referred a friend and will continue to do so. I genuinely believe that a company of this caliber shouldn't have to spend on advertisements - their work speaks for itself and they deserve referrals time and time again.

If you're an expat struggling with insurance or investments in Germany, look no further than ProperAPI. The level of service and expertise they provide is simply amazing.

Highly recommend! 🌟🌟🌟🌟🌟

21 de agosto de 2023
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Respuesta de Proper API

Dear Alex,

I want to express my gratitude for sharing your feedback with us. Knowing that we could meet your expectations and provide satisfactory services brings us great joy.

Warm regards,
Pierre Ibanda
Customer Satisfaction | Proper API

Valorada con 5 estrellas sobre 5

Really transparent and professional assessment

Being a foreigner who arrived two months ago in Germany, having access to vital information only available in German is a challenge, so I booked a free call with Proper API. Mr. Klingsporn was the specialist assigned to my case, and it was truly awesome. There are so many things I didn't know about tax policies and investments, so I will definitely get back to them soon.

18 de agosto de 2023
Opinión espontánea
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Respuesta de Proper API

Hello Felix,

thank you very much for your evaluation and that you took the time to speak about your experience. We are happy that we could fulfill your expectations and that you are pleased with your tailored plan and our services.

Kind Regards,

Team Customer Satisfaction | Proper API

Valorada con 5 estrellas sobre 5

Honest and Convenient

I came across proper-api online. My experience with them has been quite comfortable and convenient. They suggested things to me that are in my best interests rather than pushing me for everything. Andre explained everything in a detailed manner and with patience. I have signed up with them and hope to have a similar smooth experience in future.

14 de agosto de 2023
Opinión espontánea
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Respuesta de Proper API

Hello Archit,

I just wanted to take a moment to thank you for sharing your feedback with us. It's always a pleasure to hear that we've met our customers' expectations and provided satisfactory services.

Best regards,

Team Customer Satisfaction | Proper API

Valorada con 5 estrellas sobre 5

Excellent service!

I was a client of André Gueit during his financial advisory services in Proper-Api. The conversation we had was very open and insightful. He was absolutely honest when it comes to knowing the limits of where he can help or not. In addition, I always observed transparency and a desire to help expats in Germany with financial topics. Moreover, he has a clear sense of purpose that should be a fundamental tool for consultant professionals. Individuals who empower unprotected people must be empowered. I highly recommend him and Proper-Api without reservation.

7 de agosto de 2023
Opinión espontánea
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Respuesta de Proper API

Dear David,

Thank you for taking the time to provide us with your feedback. We are delighted to hear that we were able to meet your expectations and that you are satisfied with our services.

Best regards,

Team Customer Satisfaction | Proper API

Valorada con 5 estrellas sobre 5

Top Service

Top Service, 👌🏼👌🏼👌🏼👌🏼 top Berater

28 de julio de 2023
Opinión espontánea
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Respuesta de Proper API

Liebe Nada,

es freut uns sehr zu hören, dass du mit unserem Service zufrieden bist.

Viele Grüße,

Team Customer Satisfaction | Proper API

Valorada con 2 estrellas sobre 5

Consultant lacked basic empathy

To preface this, this is probably not reflective of the company values and perhaps only a particular consultant. At least I’d like to believe that. I want to also preface this by saying that I am a very friendly, introverted and sympathisch person who isn’t quick to get offended at all. I also took some time to process before I posted this review so this is not a “rant”.

I was in discussions with a consultant and had about 2 or 3 appointments. The consultant appeared to be quite knowledgable and competent. But lacked serious people skills / basic empathy and absolutely rude.

I don’t want to go into all details because it includes my health conditions but I have to summarise, I was asked very personal questions about my health which I didn't want to divulge. I tried to go around it without outright saying it because I was uncomfortable. He then starting behaving in a rather rude manner. He basically then threatened me that he will be able to see all my health details anyway so to just tell him the truth. After which I felt pressured and awkward and told him (that I am in psychotherapy for depression after I lost family members to covid).

I understand that trying to hide this was probably not the best move on my part but I simply was not comfortable going into such deep personal details, and I should not be expected to. I understand that details are needed for choosing the right insurance product but was that really the way to go about it?

And I have spoken to other consultants in other companies who asked me for information in a balanced and neutral manner, which is truly enough.

After divulging this information, the consultant basically lost interest in selling me any insurance products, and told me he will talk to me when my husband is back. On the day of the appointment, my husband was not in Germany and not employed in Germany at the moment so I got on the scheduled call without him thinking I will summarize the situation for him. But the consultant refused to discuss with me and told me to ask for a termin when my husband is present and abruptly ended the call. It was very strange and rude.

I don't want to assume immediately that this was a sexist thing, it was probably just because my husband is the higher earning member perhaps, however it is still not better.

Why will my husband now hire you? Is this how you will get clients to trust you? I dont think so. We are more than just numbers on your client list, we are people, please remember that.

16 de junio de 2023
Opinión espontánea
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Respuesta de Proper API

As I take your review very seriously, I would like to respond to your feedback as Managing Partner.

First of all, I am sorry that you and your family had to go through this bad experience. It is absolutely understandable that you do not feel comfortable talking about it - my sincere condolences for your losses.

I will address your points below and hope this helps you:

Private health insurance is very strict in assessing your health information. We are required by law to provide accurate information. Otherwise, we may be liable as advisers for our advice. Furthermore, it is necessary to tell us the truth so that we can help you in the best possible way and find the best solution.

We know that sometimes it is uncomfortable to talk about it, but it is the only sensible way to apply for private health insurance.

We have to expect customers to be honest with us because, without the information, we can't help.

However, all this does not justify the consultant's handling of your feelings. It is essential for a counsellor to show extraordinary patience and empathy in such matters. Especially for these qualities, we are usually repeatedly praised by our clients, which you can also read in other reviews.

I assume you submitted the evaluation to signal that an advisor needs to improve.

Since you submitted the rating anonymously and we have more than 20 counsellors, I, unfortunately, cannot track the counselling process in our CRM system. Therefore, please email us at mail@proper-api.de. This will allow me to identify the advisor and consider possible consequences.

Thank you for your candid feedback, and I wish you only the best - especially for your health.

Yours sincerely,
Dariusch Hosseini
Managing Partner

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