I have been craving a decent Cornish pasty for months since my local bakery stopped making them. I ordered 4 pasties from Proper Pasty Company and was more than pleased. They arrived quickly and ar... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
First time ordering fromProper Pasty Company and we will certainly ordering again. The pasties arrived still frozen. We left 2 out and put the rest in the freezer. We were delighted with the authenti... Ver más
La empresa ha respondido
Couldn't believe it so glad I gave them a try, The one thing I can't wait to get down to Cornwall for is a Cornish Pastie! as no imitation can beat them! Now ive had that the true experience of Co... Ver más
La empresa ha respondido
Tried them whilst on holiday and thoroughly enjoyed them. Just had our first online order and they did not disappoint they were delicious freshly cooked. Will definitely be ordering again
La empresa ha respondido
Información sobre la empresa
- Panadería
- también en la categoría
- Productos de alimentos
Escrito por la empresa
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Información de contacto
Reino Unido
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great 😃👍 thanks
Great 😃👍 thanks. Well. Packaged. Highly. Recommend. Great. Delivery
27 de julio de 2026
Respuesta de Proper Pasty Company Ltd
Hi David,
Thank you so much for your lovely review!
We're delighted to hear everything arrived well packaged and that you were happy with the delivery. Thank you for the recommendation – it really means a lot to us!
We hope to serve you again soon.
Warm regards,
The Proper Pasty Company
arrived when asked for ate 2 of the…
arrived when asked for ate 2 of the sausge rolls for tea with a salad tasty well made mourish thanks very good product pastys in freezer for when needed
27 de julio de 2026
Respuesta de Proper Pasty Company Ltd
Hi Pat,
Thank you so much for your lovely review!
We're delighted to hear your order arrived on the day you requested and that you enjoyed the sausage rolls with your salad. It's great to know you found them tasty and moreish!
We hope you enjoy the pasties just as much when you get them out of the freezer. Thanks again for your support!
Kind regards,
The Proper Pasty Company
Respuesta de Proper Pasty Company Ltd
Hi Ken,
Thank you so much for your continued support!
It's wonderful to hear that you continue to enjoy both our products and our service. We really appreciate your loyalty and look forward to serving you again soon!
Kind regards,
The Proper Pasty Company
No problems at all would use them again
23 de febrero de 2026
Respuesta de Proper Pasty Company Ltd
Hi Paul,
Thank you for your lovely review!
We're delighted to hear everything went smoothly and that you'd use us again. We really appreciate your support and look forward to serving you again soon!
Warm regards,
The Proper Pasty Company
Selection of 6 different pasty's
Great pasty's very tasty . Lamb & mint has to be my favourite. Quick delivery .easy to order . Definitely will be buying more in the future .
27 de julio de 2026
Respuesta de Proper Pasty Company Ltd
Hi Annette,
Thank you so much for your lovely review!
We're delighted to hear you enjoyed your pasties, and it's great to know the Lamb & Mint is your favourite! We're also pleased you found the ordering process easy and the delivery quick.
Thanks again for your support – we look forward to welcoming you back for another order soon!
Kind regards,
The Proper Pasty Company
The pasties were really good I didn’t…
The pasties were really good I didn’t give 5stars because DPD delivered a day later than expected and the pasties had started to thaw
27 de julio de 2026
Respuesta de Proper Pasty Company Ltd
Hi Margaret,
Thank you for your review. We're really pleased to hear you enjoyed the pasties.
We're sorry that DPD delayed your delivery by a day. While our packaging is designed to keep the products frozen for up to 48 hours in transit, we completely understand your disappointment when deliveries don't arrive as planned. We'll continue to work with DPD to improve the delivery experience.
We hope we'll have the opportunity to serve you again.
Kind regards,
The Proper Pasty Company
Respuesta de Proper Pasty Company Ltd
Hi Keith,
Thank you so much for your lovely review!
We're delighted to hear you were pleased with both the delivery and the products. We really appreciate your support and look forward to serving you again soon!
Warm regards,
The Proper Pasty Company
Tasty Cornish Pasties
Tasty Cornish Pasty. Good quality ingredients. Would buy again. Impressed
2 de agosto de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi Helen,
Thank you so much for your fantastic review!
We're delighted to hear you enjoyed the quality of our Cornish pasties and that you'd buy from us again. Your kind words really mean a lot to us.
We look forward to serving you again soon!
Kind regards,
The Proper Pasty Company
Yummy
I was stump for a 90th birthday gift for a very dear friend . So decided on a gift from the Proper Pastry Company . My friend was absolutely thrilled to bits as he had never received anything like this before . He did mention how fresh everything was and how enjoyable .So here you go just the ideal gift for that person that has everything or like me for an elderly gentleman confined to his home to enjoy a taste of Cornwall.
28 de julio de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi June,
Thank you so much for your wonderful review!
We're absolutely delighted that your gift was such a hit. It means so much to hear your friend enjoyed everything and appreciated how fresh it was.
What a thoughtful way to celebrate a 90th birthday – we're honoured to have been part of such a special occasion. Thank you for choosing Proper Pasty Company, and for sharing your lovely experience.
Kind regards,
The Proper Pasty Company
Cannot fault them top quality pasties…
Cannot fault them top quality pasties taste just like the 1s i used to get when I lived in Cornwall.
Got a mixed selection this time & can recommend the steak & ale cheese & onion & the peppered steak although I had to get a replacement as the 1st delivery got stolen off my doorstep as dpd didn't follow my safe delivery instructions but my order was redelivered within 2 days good company to deal with
28 de julio de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi Jonathan,
Thank you so much for your fantastic review!
We're delighted to hear our pasties brought back memories of the ones you enjoyed while living in Cornwall. Great choices too – the Steak & Ale, Cheese & Onion and Peppered Steak are all favourites!
We're sorry your first delivery wasn't handled correctly by DPD, but we're pleased we were able to get a replacement out to you quickly.
Thank you for your kind words and support – we really appreciate it and look forward to serving you again soon!
Warm regards,
The Proper Pasty Company
Poor cooking instructions.
The first large pasties I cooked, I followed the cooking instructions and heated them for 65 minutes on 180. Unfortunately, they turned out overcooked on their base and the underneath pastry was too tough to eat. Tonight I’m cooking them for 10 minutes less than recommended time in the hope that they will be better. I’m rather disappointed that the cooking instructions aren’t correct. I feel like I’ve wasted my money with having to experiment cooking times.
3 de julio de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi Gary,
Thank you for your feedback, and I'm sorry to hear the first pasties didn't turn out as expected.
Our cooking instructions are based on a standard domestic fan oven, but unfortunately all ovens can vary quite significantly, so your suggestion of reducing the cooking time by around 10 minutes is a sensible adjustment.
I hope tonight's pasties are much more enjoyable, and thank you again for taking the time to share your feedback.
Kind regards,
The Proper Pasty Company
Really tasty turnovers
Really tasty turnovers! We ordered the mixed box of turnovers , sausage rolls and steak pies with a voucher given to us as a Christmas present. We’ve only had the bacon and cheese turnovers so far, and they ate delicious! Looking forward to trying the rest shortly.
24 de junio de 2026
Respuesta de Proper Pasty Company Ltd
Hi Mrs Stewart,
Thank you so much for your lovely review!
We're delighted to hear you enjoyed the bacon & cheese turnovers, and we hope you enjoy the rest of the mixed box just as much. It makes us so happy to know your Christmas gift has been a hit!
Thanks again for taking the time to leave such kind feedback, and we hope to see you back for more soon!
Kind regards,
The Proper Pasty Company
We enjoyed our pasties very much
We enjoyed our pasties very much. Thank you. Just reordered. Xx
24 de junio de 2026
Respuesta de Proper Pasty Company Ltd
Hi Marion,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed them.
Your support means a lot to us, and we look forward to providing you with many more delicious treats in the future.
Kind regards,
The Proper Pasty Company
Respuesta de Proper Pasty Company Ltd
Hi Neil,
Thank you so much for your brilliant feedback!
We're absolutely delighted to hear that you think our Steak & Gravy pasties are the best ever – we'll happily take that as a fact!
Comments like yours mean a great deal to the whole team and make all the hard work worthwhile.
Thank you for your support, and we look forward to supplying you with many more delicious pasties in the future.
Kind regards,
The Proper Pasty Company
Left outside in 30 degree heat surely …
Left outside in 30 degree heat surely common sense should prevail. order not safe to eat . No help at all from the company would never order from again or recommend to anyone
11 de julio de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi Fiona,
Thank you for your feedback.
I'm sorry to hear that you remain disappointed with your delivery.
Having reviewed your order and the courier tracking, the delivery was completed on the date you selected at checkout. At the time of delivery, no one was available to receive the parcel.
You mentioned previously that you had provided delivery instructions. However, after reviewing the tracking information available to us, we have been unable to see any delivery instructions you submitted. Subsequently, the email you sent to update the delivery address failed to also mention any delivery instructions for the order. As these instructions are managed directly through the DPD app, we do not have access to add, amend or verify them ourselves.
As outlined in our Terms & Conditions, it is important that someone is available to receive the order on the selected delivery date, as we are unable to offer refunds for perishable goods that are left unattended or for goods that are subsequently lost or compromised after delivery.
We appreciate that this is not the outcome you were hoping for, and we are sorry that your experience has left you disappointed.
Kind regards,
The Proper Pasty Company
I ordered two packages of pasties as…
I ordered two packages of pasties as gifts for people. After hearing how nice they were decided to order some for myself.
What a fantastically well balanced recipe. I love these cornish pasties.
The package I ordered included sausage rolls, which I have never been a fan of. Until I tried yours. Delicious.
Ordering is easy. You can pick your delivery date to make sure you going to be in. And when the delivery arrives it's well packaged to ensure the products stay as close to frozen as it's possible to be.
I've already ordered a variety pack to sample some of the other flavours.
Cannot recommend highly enough 👌 10/10
8 de julio de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi Richard,
Thank you so much for your fantastic feedback!
We're absolutely delighted to hear that after buying our pasties as gifts, you decided to treat yourself and enjoyed them just as much. It's wonderful to know you found our Cornish pasties so well balanced and that they've become a favourite.
We're especially pleased to hear that we've managed to convert you into a sausage roll fan! Comments like that really make our day.
It's also great to know that you found the ordering process straightforward, appreciated being able to choose your delivery date, and that the packaging kept everything in excellent condition during transit.
Thank you for your amazing recommendation and 10/10 review. It really does mean a great deal to the whole team.
We hope you enjoy working your way through the variety pack, and we look forward to hearing which flavours become your favourites!
Kind regards,
The Proper Pasty Company
Unfortunately you don't deliver outside…
Unfortunately you don't deliver outside the uk, but luckily I have a relative that loves them and it's so easy to order and send a batch. Always well received and never last long.
24 de junio de 2026
Respuesta de Proper Pasty Company Ltd
Hi Anna-Louise,
Thank you so much for your lovely feedback!
We're delighted to hear that, although we don't currently deliver outside the UK, you've found a way to share our pasties with a relative who loves them. It's wonderful to know they're always so well received and never last long!
We're also pleased to hear that you find the ordering process easy and convenient. We really appreciate your continued support and the fact that you choose us to send such thoughtful gifts.
Thank you again for taking the time to leave such kind comments. We hope to continue supplying delicious pasties for many more occasions.
Kind regards,
The Proper Pasty Company
Respuesta de Proper Pasty Company Ltd
Hi Glyn,
Thank you so much for your wonderful feedback!
We're delighted to hear you think our pasties are amazing. Comments like yours really mean a lot to the whole team and make all the hard work worthwhile.
Thank you for your support, and we look forward to supplying you with more delicious pasties again soon!
Kind regards,
The Proper Pasty Company
Absolutely delicious!
As the company name suggests, these are ’proper’ Cornish pasties! They arrived promptly, were well packaged and still frozen. The pasties are easily cooked in the oven and are absolutely delicious. And it seems there are lots of different pasty varieties available in their range that I will definitely be trying soon. Highly recommended!
6 de julio de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi Alyn,
Thank you so much for your wonderful review!
We're delighted to hear you enjoyed your proper Cornish pasties and that they arrived promptly, well packaged, and still frozen. It's great to know they cooked up perfectly and were absolutely delicious!
We hope you enjoy exploring the rest of our range—there are plenty of flavours waiting to be discovered!
Thank you for your recommendation and support. We look forward to sending you another taste of Cornwall soon!
Kind regards,
The Proper Pasty Company
This was a fathers day gift
This was a fathers day gift .
The scones were described by dad as delicious and the pies excellent
The parcel arrived less than 48 hours from dispatch meaning everything was still chilled which put over the top esp in this heatwave
Many thanks and can recomnend
3 de julio de 2026
Opinión espontánea
Respuesta de Proper Pasty Company Ltd
Hi Berry,
Thank you so much for taking the time to leave such lovely feedback.
We're delighted to hear that your Father's Day gift was so well received. It's wonderful to know your dad enjoyed the scones and described them as delicious, and that he thought the pasties were excellent.
Thank you again for your recommendation. It really means a great deal to us, and we hope to deliver another gift or treat for you again in the future.
Kind regards,
The Proper Pasty Company
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.