Property Twins Opiniones 

We had an excellent experience working with Sana and the team at Property Twins. From the very beginning, the overall process was explained with great clarity, which gave us confidence and peace of mind at every stage.

The team was highly proactive at each stage of the process, anticipating next steps and making sure everything stayed on track. This level of organisation and attention to detail made the entire experience smooth and stress‑free.

Sana and the team are amazing at what they do. As investors themselves, they understand strategy and structure, which is important to me. I’ve had a couple of refinances with the team now and I would highly recommend their service.

We engaged Property Twins’ services a few years ago, and since then, we’ve never once considered working with another mortgage broker. We’ve primarily worked with Mona and her team, and their work ethic and ability to stay on top of every detail are truly their greatest strengths.

At no point during the process did we feel uninformed — we were consistently updated and guided every step of the way. Mona has been our mortgage broker for the four properties we’ve purchased, and we couldn’t be happier with the level of service we’ve received.

What truly sets them apart is how personally invested they are. They approach every transaction as if it were their own property. It’s rare to find a mortgage broker who genuinely works in your best interest, and we truly feel like we hit the jackpot with Mona.

Thank you, Mona and your team, for everything you do!

Me and my husband had an outstanding experience working with Property Twins — Sana, Mona, and Seerat. They are thorough professionals with an exceptional eye for detail and truly amazing communication throughout the entire process. Their due diligence was excellent, and what really stood out was their no-pressure approach—they took the time to do their own in-depth research, clearly explained their findings, and suggested properties only once everything ticked their boxes, always keeping the client’s best interest first.

They were completely transparent at every stage and incredibly supportive, making the entire journey hassle-free. Thanks to them, we were able to secure our first investment property exactly as per our requirements, even in the current challenging market—and within just a few months. I highly recommend them to anyone looking for a trustworthy, detail-oriented buyers agent who genuinely cares about delivering the right outcome.

My wife and I engaged Property Twins from a family referral. From the beginning of the initial phone call through to the end goal, of purchasing our second property, was seamless. Mona and her team took their time to understand our situation and tailored our loan to meet our needs, which of course, gave us the confidence to proceed with our purchase. Shout out to Maria as well, together with Mona, they were very prompt with their responses even outside of normal business hours. There is no doubt we'll be engaging them for our next property.

I initially engaged Property Twins based on a direct referral from a friend, expecting at least a baseline level of professional service. I couldn't have been more wrong.

After reaching out, they couldn't even be bothered to pick up the phone to call me back. When I finally did get a response, it was via a poorly constructed text message riddled with bad English.

When I responded to try and get things on track, they actually had the audacity to cancel my appointment entirely, claiming they "didn't like my tone."

If this is how they handle a warm lead from a past client, I can't imagine how they operate their actual business. It takes a lot to shock me when it comes to bad customer service, but their sheer arrogance and complete lack of basic communication skills take the cake. Talk about unprofessional.

Save your time and find someone who actually wants your business and knows how to pick up a phone.

They are best in the business. Working with this team made the mortgage process incredibly smooth. They were professional, transparent, and went above and beyond to find me the best rate. Their communication was excellent, keeping me informed every step of the way. I highly recommend them to anyone looking for a stress-free home-buying experience!

We have just completed our second experience/ transaction with Property Twins and once again we are delighted with the outcome - and it’s why we returned for their excellent service! Mona and Maria were very patient and extremely responsive with a supportive and caring attitude at all times. We recommend them 100%.

Looking back, choosing Sana and Mona as our buyers agents about two years ago was a really great decision.

Because this was an SMSF purchase, we were very cautious. The focus was on buying in the right area with solid long-term fundamentals. Not even two years on, we’re clearly seeing the benefits of that decision through a solid 35% growth performance and strong rental yield increase.

Sana and the lovely team have also continued to support us as our broker, even for our PPOR and all our investment property loans, providing loan reviews which resulted to re-financing to better lenders which provided the best valuation so that we could tap into our equity to be used for the purchase of another IP which is settling next month! The automatic periodic loan reviews also resulted to interest rate reductions which is another clear win!

The SMSF property is now giving us a neutral cashflow - even with a P&I SMSF loan.

We’re very happy with the results so far and would confidently recommend Sana, Mona and the team to anyone looking for a capable hand to walk with you on your property investment journey.

Working with Mona and Sana for the second time has been an amazing experience. They found us a quality investment property in a great location and gave us the confidence to offer the right amount to secure the property.
 We’re thrilled with our new investment and we couldn’t recommend The Property Twins more. Thanks again Mona, Sana and the team :)

The team at Property Twins made my first investment property purchase a stress free experience. I used their financing and buyers agent services and could not be happier with the outcome. Communication is excellent and they organized everything from start to finish. Exactly what I needed. Highly recommend their services:)

Property Twins helped us secure our second investment property 6 months after helping us secure our first. We engaged them as our mortgage brokers this time and we appreciate how they helped us with our finance setup.

As our buyers agents, we found it easy to communicate with them as they are responsive and would listen to what we think. When we were unsure and hesitant about a property, they were very understanding and patient in helping us secure the right property for us.

Our next property goal is to upgrade our owner-occupied home and we'll definitely get them as our mortgage brokers again when that time comes! Thank you, Mona, Sana, Seerat and team! :)

We recently purchased our 3rd investment property through Property Twins, and once again, their service was exceptional. Just like our first experience, Sana, Mona, and their dedicated team expertly guided us through every stage. They handled the financing, acquired the property, and ultimately made the entire experience seamless and straightforward. We highly recommend their services and are incredibly grateful for their continued effort and professionalism in ensuring this latest acquisition was a smooth and successful one. A massive thank you to the entire Property Twins team for your awesome work.

Thanks Sana, Maria for your exceptional service which made my mortgage experience seamless and stress free. Thanks for finding the best rates and options as per my needs. Outstanding communication, and responsiveness set you guys apart, felt very supported and confident throughout the application process. Looking forward to work with you guys in future.

⭐️⭐️⭐️⭐️⭐️
It’s always a fantastic experience dealing with Mona and her team. We’ve worked together multiple times and have never been disappointed. Mona’s work ethic and communication skills are exceptional. I highly recommend Mona and the team at Property Twins, thank you, Mona! 😊

We continue to receive exceptional service and support from Sana, Mona and team. This was our 3rd experience, but first time buying and financing as an SMSF. We received guidance, support and advice at every step, including a new world of professional support (SMSF advisors, financial advisors, solicitors and accountants), which Sana and Mona supported us to navigate. We cannot fault their knowledge, expertise and service levels. We are very grateful to be their clients and highly recommend their full package, buyers agency and financing service offering! Thank you team!

Fantastic service from Mona and Sana. We engaged them to be our buyers agents in 2023. I came on here to say that not only do they know their stuff they knew exactly where to buy at the time. We have sold our investment property and the returns far exceeded our expectations. Mona and Sana clearly saw something in the area they chose which at the time we did not. I am glad we trusted them. Thanks ladies it was a pleasure and will definitely reach out to you again. Professionalism ar its best.

We engaged Property Twins (Sana & Mona) as both mortgage brokers and buyers agents for our recent purchase in VIC, now at unconditional approval and awaiting settlement.
Our previous broker stated we lacked serviceability for another investment loan. Property Twins reviewed our position and structured financing that worked.
This is our second engagement with them—three years ago they sourced an SMSF investment property in QLD within a week of our initial contact. That property is performing well.
The 2nd purchase took a few months. The Victorian market started to heat up during this period and Sana & Mona held to their assessment criteria rather than rushing into unsuitable properties. They maintained regular contact throughout and their team responded promptly to queries.
We're satisfied with the property they sourced and the financing outcome. We have recommended the Twins to friends and family for their services.

This is my second time refinancing with Property Twins, and once again awesome experience. Many thanks to Sana and Team for helping us and making it a smooth journey. Highly recommended 👌

Mona and Sana were great to work with when purchasing our investment property. They helped secure us a home quickly and have continued to support us throughout. Would recommend.