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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a new boiler fitted and moved to a different location in house. Radiators and valves were also replaced throughout the house. Extremely happy with the work that Mathew and team have done, they are... Ver más

Valorada con 5 estrellas sobre 5

Luke from pro plumb installed our boiler back in 2020 and has serviced it annually since. He has been again today to do the 5 year service and I can honestly say the service received has been excell... Ver más

Valorada con 5 estrellas sobre 5

From requesting a quote for a new boiler to installation Mathew and his team were faultless.We are really glad we chose Pro Plumb.The job was done with a minimum of disruption even though we changed f... Ver más

Valorada con 5 estrellas sobre 5

Matthew and his team arrived to fit a new fire and combi boiler. They worked flat out for 3 days, doing an excellent job. They also did extra touches which were really appreciated. They were very eff... Ver más

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. Reformas de baño
  3. Servicio de prevención de incendios
  4. Servicio de instalación de gas
  5. Fontanero

Información proporcionada por diversas fuentes externas

Boiler Installation and repairs, All plumbing work undertaken Hi, I am Mathew Skingle sole trader of Pro Plumb and I am delighted to have been trading as Pro plumb for over 14 years now. My wife, Jane and I are always happy to help, with Jane running the office and phone. My customers come first and we make sure every job is finished to the highest standard we thrive on customer satisfaction and through the years have been approved Derbyshire Trusted Trader, Which? Trusted Trader and Worcester Bosch Accredited installers this sets us out amongst the other companies. We are Gas Safe registered and our number is 205728 we can carry out all domestic gas work and also are qualified for unvented hot water.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(62)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Usual Excellent Service

Another fantastic boiler service by Luke from Pro Plumb. Completed in usual courteous and efficient manner. Explained everything that had been done and how the boiler is doing. Very pleased we chose Pro Plumb for our new boiler install 5 years ago, and subsequent annual boiler services. Highly recommend!

27 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pro Plumb - another great service

Pro Plumb are an outstanding service provider, with pleasant and very helpful staff. From the first point of contact, right up to the service visit, exceptional high standards are maintained throughout. Wouldn’t want to go anywhere else and can highly recommend this team of professionals. Thank you.

22 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company and excellent service…

Excellent company and excellent service this company is very professional from beginning to end. Can’t praise them up enough. Extremely professional and very friendly and finally a big shout out to Luke. Thank you so much I’m soo pleased we found you. And the lady who I think is called Jane who answers the phone is very very nice 👌 she has a brilliant telephone manner 😊

17 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from an excellent company

From requesting a quote for a new boiler to installation Mathew and his team were faultless.We are really glad we chose Pro Plumb.The job was done with a minimum of disruption even though we changed from a conventional hot water system to a combi boiler.All the team were warm and friendly and made sure we were well informed of their progress.We were very impressed with the clean and tidy way the work was carried out and would have no hesitation in recommending to others .

19 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Installation of new combi boiler and radiators

Pro plumb have just finished installing a new combi boiler and new radiators. The three day job also included removing old boiler and hot water tank and new pipework to upstairs radiators
Mathew and his team are all very professional, polite and friendly and work is of a very high standard and not forgetting Jane in the office who keeps you informed from quotation to completion. Thanks for doing a great job at a competitive price .Would highly recommend pro plumb for anyone needing any plumbing services

5 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service, would recommend

Pro Plumb gave an excellent service, stripping out our old system and fitting a new boiler with little disruption. Matthew and the guys worked incredibly hard and were courteous throughout. They brought the job in on time and on budget.
We wouldn't hesitate in recommending them.

22 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommend without hesitation

Matthew and his team arrived to fit a new fire and combi boiler. They worked flat out for 3 days, doing an excellent job. They also did extra touches which were really appreciated. They were very efficient, industrious and friendly and cleaned up each day. We are very impressed with their work and would highly recommend.
Thanks to Matthew, Sam and Tom

22 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy Customer

I had a new boiler & radiator fitted by Pro Plumb.
The work was carried out to a very high standard at a very reasonable price . Everything was left spotless and Matthew and his helpers were very professional, pleasant & courteous.
I would certainly recommend them.

24 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous from start to finish

Having read the excellent reviews of Pro Plumb I decided to contact them to quote for getting a new boiler installed.

From my initial conversation to completion of the job they have been fabulous. It is so refreshing to find a company who do what they say they are going to do. They phone when they say they will phone, turn up when they say they will turn up and do what they say they will do.

During the two days installing the system they worked hard, got on with the job and left everything clean and tidy.

I cannot recommend them highly enough. Really pleased with the new system.

Excellent customer service, excellent price and excellent people. A truly brilliant company.

1 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

They did a great job, professional, friendly and helpful. Left no mess at all. Very happy with our new boiler. I would recommend Proplumb without hesitation.

26 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended, quality work at reasonable cost

We chose Proplumb based on excellent customer reviews and were not disappointed.
Matthew and the ‘lads’ installed a new boiler and refitted the bathroom in our rental property. Matthew has a real pride in their work and will not cut corners, he did several extra jobs to make sure that the end result was perfect. I don’t think I have ever dealt with a better tradesperson.
On top of this the team are also really nice and friendly
If you are looking for a plumber to do a quality job at a reasonable price then look no further.

6 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended!

Excellent communication throughout, first class service and quality workmanship. We couldn’t be happier with our new boiler and the other plumbing work that has been carried out by Pro Plumb Chesterfield.

13 de abril de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Horrible Customer Service

The boiler instal was brilliant and the company went to great lengths to ensure the work was done safely in regards to COVID measures. The issue was how rude the lady was to myself and my pregnant wife. My wife did not need any of this stress and it made her cry. Her rudeness was shocking and we have never had the misfortune of receiving such atrocious customer service.

21 de febrero de 2021
Opinión espontánea
Logotipo de Proplumbchesterfield

Respuesta de Proplumbchesterfield

Hi
We are sorry to hear you are unhappy, You accepted quotation a month before work was carried out on which it states payment terms ,which is payment upon completion, You was also given a invoice which also states payment terms, and how to pay, (bacs, cheque, card, cash,) Payment was not made and we received contact next day from your father in law to say he was struggling doing a bacs payment, From then we received no contact from you, We contacted you to inform payment was not received on two occasions and had to inform you of our deadline procedure, Thankfully payment was made although 5 days late, I apologise that it may have come across as rude but we only state the facts and require payment, we also didn't know your wife was pregnant and only had your contact number? I just wished people understand at the end of the phone is somebody that always answers calls, the rude lady you spoke to works over 60 hours a week including Saturdays and Sundays and she moved a job to fit you in sooner as the original date you was booked in was later and you contacted us to say your boiler was leaking worse and we moved you in sooner? As the boss of Pro Plumb I am deeply hurt as we are given a bad review due to somebody not paying for the work we have done and we are rude asking for the money?????

Valorada con 5 estrellas sobre 5

Needed to have a back boiler removed…

Needed to have a back boiler removed and a new Comby boiler installed. Pro plumb were very helpful and informative And one of the cheapest We found. Arrived on time very neat and tidy answered all my questions no complaints whatsoever would definitely recommend

28 de enero de 2021
Opinión espontánea

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