Prorealtify Opiniones 3

Respuesta de Prorealtify

3 sept 2025

Hi Nesha,

We’d like to confirm upfront that you have already been provided with a full refund for your Growth Plan. Even though your case did not meet the refund eligibility criteria outlined in your signed agreement, we processed the refund in full as a goodwill gesture to close the matter respectfully.

For clarity, you signed up on May 5, 2025 for our Growth Plan, which provides intent-verified referrals — not pre-approved or transaction-ready “qualified” buyers. This distinction is clearly outlined in the agreement. Intent-verified referrals are vetted and confirmed by our Business Development team through direct communication before being shared with our agents.

During your campaign, you received 6 exclusive referrals within your chosen service areas. All were intent-verified with valid contact details and genuine interest confirmed at the time of verification. While responsiveness can vary — which is a known challenge in real estate lead generation.

At Pro Realtify, we value transparency and fairness. We regret that your experience didn’t meet your expectations, but we stand by the fact that services were delivered as agreed. Ultimately, we went beyond the contract by issuing a full refund to resolve this matter amicably.

We wish you success in your real estate career going forward.

The Pro Realtify Team