I’m going to write this message but it…
I’m going to write this message but it will probably be taken down….. I saw these and thought they looked great so ordered shirt and hat. Received today and the quality is absolutely shit, nothing like the ones in the pictures, there are not embroidered like the pictures and all the poppy and flags are just printed. The material is awful and they are very poorly made, Chinese crap…. Please whatever you do, do NOT buy from this company, it all comes from China…. I was going to try and get a refund and contacted them and they did respond, but I wanted to put this out there before anyone else order…. ABSOLUTE TOTAL SHIT….
UPDATE:
The companies support department have responded and offered me a full refund and a bit of compensation and sincere apologies, which I have accepted, Thankyou.
I will say there support department have been great.
Respuesta de Proudlysupportlocal
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@proudlysupportlocal.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.
