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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Proud Patriots always come through! Items are exactly as described as well as beautifully made. I only shop with Proud Patriots for my legal tender Bill collection

Valorada con 5 estrellas sobre 5

I have been ordering from Patriots for 2 years now, and I have been very pleased and excited for what I have gotten. When I have had issues with my order, they are very quick to make it right. I highl... Ver más

Valorada con 1 estrellas sobre 5

This company is not legit. Fraudulent. Taking advantage with their company name for our people who have served so that we can celebrate 250 years! Their return policy states they guarantee satisfactio... Ver más

Valorada con 5 estrellas sobre 5

I ordered five 47th President Trump $2 Bill and the Operation Epic Fury collectible card gold variant. I was not sure if my order was lost because the order was taking a long time on delivery. I sough... Ver más

Información sobre la empresa


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

217 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 21% de las opiniones negativas

Suele responder en menos de 1 mes

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4,0

Todas las opiniones

(217)

73 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, I had made a mistake in a shipping address, and they were on it within minutes and got it corrected

26 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

MAKING CUSTOMER SERVICE GREAT AGAIN!!

I made a couple of orders and was totally pleased and happy with the product!! One of my orders got returned and it was my own fault since I put the wrong city, state and zip. I got a very timely response and they were so kind and helpful and shipped it again without further expense to me. Could not ask for a better customer service experience and will certainly be a repeat customer! They are MAKING CUSTOMER SERVICE GREAT AGAIN!!!!

8 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst! Don't waste your money or your time...

I wish I would have read others' reviews before ordering from this scam company. They should not be allowed to use the name "PROUD PATRIOTS" they are anything but...
My credit card was charged immediately upon placing my order. That was 4 weeks ago and I still have not received my order - probably never will.
I emailed several times only to receive an auto-reply and phoned, leaving a message to contact me which never happened.
After 3 weeks I received an email stating a "shipping label has been printed" but according to UPS tracking, nothing has been shipped. Just another stall tactic!

6 de enero de 2025
Opinión espontánea
Logotipo de Proudpatriots

Respuesta de Proudpatriots

Hello,

We take reviews very seriously and would love to be able to look into this for you! We are a small American company with limited resources so we do appreciate feedback to help us to do better in the future! I'm sure you can understand that during the holidays there are delays and things get a little crazy. We know that is not your fault and we take full accountability on our end, just please know we are not a scam company by any means. We are a family owned and veteran operated company. We are all only human and mistakes can happen but we ALWAYS make things right. Your review doesn't give enough information to be able to look into your issue so if you can please email us at support@proudpatriots.com we will get this fixed for you right away!

Valorada con 1 estrellas sobre 5

The worst possible customer service…

The worst possible customer service experience you can imagine. We ordered four Donald Trump tumblers with the bullet in each of them and a bumble head. We ordered these gifts and had them shipped directly to one of the companies we do business with. But our purchases never made it. Instead they sent mysterious things that we never ordered like socks. The shipment never arrived the purchase about $135 in total we’ve tried to call but they don’t take messages there’s not an ability to leave a message and when you send a complaint via email, it is responded to by an automated system. Will probably never see the $135 again or the product. I think this company is based out of China. I’m glad we only made the one purchase through them. We normally purchase gifts in December for corporate clients. We’ll just continue to order from Harriet and David and never referred these people again. I’m actually friends with President Trump and I’m going to contact him about what we’ve experienced here. Ask if he’d consider asking merchandise with his likeness be pulled from their shelves.
01/09/2024 I see the response but it took over a week and me calling for hours and finally tracked down the supplier. Made a call to the supplier and they told me how to resolve all of this. Thanks to BenShot and their customer service this issue is being handled.

8 de diciembre de 2024
Opinión espontánea
Logotipo de Proudpatriots

Respuesta de Proudpatriots

Hello Tim,

We looked into this complaint and we totally understand the frustration of waiting for gifts to be delivered. We did go through all correspondences between you and our agent and want to clarify, in your emails you stated you did receive the bobblehead from us and there was no mention of mysterious socks, we do not sell socks so we believe you may have confused that with a different company. We also see you have everything resolved and the rest of your order is being rushed for you.

Our agent made sure to get Benshot all of the information for your order because they couldn't locate it. I'm sorry that you missed the disclosure that the Christmas cutoff date was Dec. 9th which is why your order was not shipped yet.

We are by no means a company based in China, we are a small American company located in Orlando, FL. We understand this was your first time ordering with us so you are valid for worrying but we hope this can be chalked up to a misunderstanding and we'd love the opportunity for a second chance to prove you can trust us. Hope you have a wonderful day :)

Valorada con 1 estrellas sobre 5

DO NOT BUY

I had a discount code that showed but then removed itself at checkout. I noticed my sale confirmation had the wrong total so I reached out. They never responded. I requested they cancel my order before it ever even sent - never answered.

2 de diciembre de 2024
Opinión espontánea
Logotipo de Proudpatriots

Respuesta de Proudpatriots

Hey Kristen, I'm sorry you had a negative experience but this sounds more like a simple technical error or human error. The only way a discount code can be removed is if the user accidentally clicks the little x that removes it, that is not something we can do. The point of discount codes IS for you to shop in our store because we want you as a customer. Please reach out to us at support@proudpatriots.com and we will help you with this right away.

Valorada con 1 estrellas sobre 5

Talking Trump Bear

Ordered a Talking Trumpinator Bear Shows it was delivered but i never received it. It was to be a gift for my grand daughter.

7 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish I could give a negative score

Wish I could give a negative score. I didn't sign up for their emails and I can't stop them. I report the emails as phishing and block the company, but it doesn't work. You can't unsubscribe. I reported them to the Better Business Bureau and that hasn't stopped the emails though the company said they removed my email address from their database. I HATE Trump so these intrusions into my personal life causes me emotional distress. I also can't seem to get Microsoft Outlook to stop the emails. Aghhhhh!!!

8 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I only gave 1 star because I had to…

I only gave 1 star because I had to click something in order to write my review. I have unsubscribed several times (despite never signing up in the first place), and I continue to receive emails offering me trump "collectibles" I do not want. I don't like trump - he's a racist and a bigot and so are his followers. The fact that I keep receiving these emails are now bordering on harassment and everyone who ordered from them expecting something different from how trump himself operates as a "business man" deserve exactly what you get!

6 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER THROUGH THIS COMPANY

DO NOT ORDER THROUGH THIS COMPANY. THEY ARE A SCAM PLAIN AND SIMPLE. I ORDERED SOME COLLECTIBLES AND THEY STILL HAVEN'T SHIPPED IN 3 WEEKS. CUSTOMER PHONE JUST SAYS LEAVE A MESSAGE AND EMAIL JUST SAYS SOMEONE WILL GET BACK WITH YOU. HORRIBLE EXPERIENCE.

14 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unsolicited Emails

Did NOT Sign up in ANY WAY Shape or Form.
Received 2 emails on 12/3/2024 from "Proud Patriots", the 1st was 250 points for "signing up" and the 2nd a Welcome Email.
I had never heard of this company, and would never sign up, or buy merch from one.

3 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t waist your time with this…

Don’t waist your time with this company. Ordered 2 hats 3 weeks ago and they just now shipped. The shipping is taking a week. So if you think you are going to get anything in a normal timeframe, you would be wrong.

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the worst company in America

This is the worst company in America. They provide no way to change or cancel an order, do not answer phones, or respond to messages. Must be an offshore scam or something. AVOID AND DO NOT ORDER FROM THEM!

25 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

I ordered something on Nov. 11, hoping to have it in time to bring as a gift on Thanksgiving. As of Nov. 26, my item still has not shipped. There is no way to get a live person to discuss my order. Considering that I paid full retail for this item that I could have purchased for less on Amazon, and have received already, I would have expected they would at least take a phone call. I left a voice message on their order line and they never called back. On November 27, they let me know they created a label. Still not shipped. Do not order from Proud Patriots if you want your purchase by the holidays.

11 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company must be a scam

This company must be a scam. They have nothing to do with true patriotism. Customer service is almost non existent and what little they do is a joke. They actually lied to me about my shipment. Do NOT deal with them!!!!!

8 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought 2 hats that looked like they…

I bought 2 hats that looked like they were made by blind child labor workers. Very thin material (Almost see-through). The bill of the hat is crooked. Not worth the money or the wait. I'm sure I can get a better quality from Temu. Very disappointed

24 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Made in ch!na?!?!

I have to say I'm extremely disappointed to open this box and find that the Trump bobblehead I bought was made in china. CHINA!?!?! Your website name is literally called ProudPatriots so what the hell are you doing outsourcing your products to be made in china? Just in it to make money off of Trump supporters? You are DEFINITELY NOT Proud Patriots. You are in it for the $$$. You would rather pay pennies on the dollar to foreign workers than to Americans for a higher wage. Please post on your website that your bobbleheads and who knows what else are made in china and see what REAL Proud Patriots will pay for your products.

30 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have dealt with many companies in my…

I have dealt with many companies in my life, some good some bad, but proud Patriots, oh my word! These guys are on top of their game! Anytime I've had any kind of problem whatsoever they have gotten back with me in a very timely manner and have done everything possible to resolve the issue 100%! I sincerely wish every company could be like proud Patriots! What more can I say? They are definitely an awesome company, I love their products and their customer care is phenomenal! That's why I give them a five-star rating!

15 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had two orders that declined by my…

I had two orders that declined by my credit card. I wanted to contact Proud patriots to find out why the decline charges occurred and if I needed to reorder the items I wanted. The only way I could talk to them was by email and not by customer service agent. They said they would take 2 to 3 days to respond to my inquiry like they could give a care less. The fact that they only have one way communication, even when you try to place and order with them on the phone, also tells me they are a low-end business to do business with. I would not do business with them in the future, And I hope people take note of this as well when you're thinking of doing business with Proud patriots.

3 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Proud patriots fraudulently charged my…

Proud patriots fraudulently charged my credit card and so far have refused to refund the charges even though I have never had any contact with them whatsoever.

NEVER do business with this firm. I have read articles in the NY Times about how they keep charging month to month unless you cancel the credit card.

1 de julio de 2024
Opinión espontánea

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