Provence Holidays Opiniones 594

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We hebben geweldig genoten in dit verblijf. We waren met 14 personen, te weten opa en oma met kinderen en kleinkinderen. Deze accomodatie heeft alles wat je wenst, goede ruime slaapkamers, ruime ke... Ver más

Valorada con 5 estrellas sobre 5

The team at Provence Holidays are very response to your queries and for forwarding relevant properties. The booking process and ID verificationis relatively easy and is all done email. It is the seco... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautiful Villa in Cote d'Azur. We stayed at Villa Casiopee with family for 7 days in August. The Villa has a fantastic location with view of the Mediterranean. The beach is a 5 minute walk and the cu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Provence Holidays were always quick to provide information with regard to any questions we had about Villa Paradou. The Villa itself was perfect for our family group of both old and young members... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de casas para vacaciones
  2. Servicio de hospedaje para vacaciones
  3. Casa de vacaciones
  4. Agencia de viajes
  5. Alquiler de vacaciones

Sobre Provence Holidays

Escrito por la empresa

Provence Holidays was born from a vision to share the richness and beauty of Provence, driven by Founder Simon Richards, an Englishman who relocated to the area in 2008.

Provence, with its rolling landscapes, lavender fields, charismatic villages, and vibrant markets, captivated Simon and ignited his desire to offer others a taste of this special region. Encouraged by his passion for sharing beautiful experiences, Simon transformed Provence Holidays into more than a specialist luxury holiday business.

Today, Provence Holidays is proudly recognised as local industry leaders. Whether exploring the local cuisine, visiting historic sites, or simply relaxing in a palatial villa is on the list, Provence Holidays provides the perfect setting to live fully and indulge in the region's timeless charm.

Luxury holiday rentals Unique properties for sale Experiences Discover Provence About Us Contact us


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

594 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

This is the second time we are using…

This is the second time we are using Provence holidays. We had a wonderful holiday in a fabulous villa last year. We find all the staff to be friendly, efficient, patient . Fanny helped us find the right place with our requirements and allowed us to ask many, many questions till we settled on what worked best for us. Highly recommend .

4 de febrero de 2026
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Respuesta de Provence Holidays

Dear Mrs Marmot,

Thank you so much for booking with us again and for your wonderful review!

We’re delighted to hear that our team, especially Fanny, could assist you so patiently and efficiently.

We look forward to welcoming you back for many more unforgettable Provence getaways.

A bientôt,
Anaïs, Provence Holidays

Valorada con 5 estrellas sobre 5

Very helpful website

Very helpful website with good range of villas. Good communication and pain free online booking.

9 de febrero de 2026
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Respuesta de Provence Holidays

Dear Tim,
Thank you very much for your kind feedback.
We’re delighted to hear that you appreciated the wide selection of villas, our communication, and the smooth online booking process.

We look forward to welcoming you in Provence,

A bientôt,
Adélaïde, Provence Holidays

Valorada con 5 estrellas sobre 5

Agence très professionnelle

Agence très professionnelle ! Les échanges sont fluides et les réponses très claires ! Expérience très positive, merci !

31 de enero de 2026
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Respuesta de Provence Holidays

Chère Madame Nemitz,

Merci pour votre retour positif !
Nous sommes heureux que votre expérience ait été à la hauteur de vos attentes.

Au plaisir de vous recevoir prochainement en Provence,

A bientôt,
Nathalie, Provence Holidays

Valorada con 5 estrellas sobre 5

Service rapide.

A l’écoute.
Service rapide.

3 de febrero de 2026
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Respuesta de Provence Holidays

Cher NK,

Merci beaucoup pour votre retour positif.

Nous sommes ravis d’avoir pu vous offrir un service rapide et à l’écoute.

Au plaisir de vous recevoir en Provence,

Sydney, Provence Holidays

Valorada con 5 estrellas sobre 5

Professionnalisme et réactivité

La villa que nous souhaitions réserver ne répondait pas entièrement à nos critères, et rapidement, on nous a envoyé un email proposant plusieurs autres villas qui correspondaient parfaitement à nos attentes.
Donc, nous avons pu effectuer la réservation sans tracas en évitant de devoir faire les recherches nous-mêmes.
La prochaine fois, je zappe même les annonces et prends directement contact avec eux pour leur faire part de notre quête sans avoir à passer des heures en ligne à chercher la villa qui coche le plus de nos critères possibles !
Merci à toute l'équipe de Provence Holidays pour la qualité de nos échanges et votre réactivité.

Bonne continuation!

26 de enero de 2026
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Respuesta de Provence Holidays

Chère Madame Fontanel,

Un grand merci pour votre retour si positif.

Nous sommes ravis d’apprendre que notre réactivité et notre accompagnement vous ont permis de trouver rapidement une villa correspondant parfaitement à vos attentes, sans tracas ni longues recherches.

Nous restons bien entendu à votre disposition avant votre venue en Provence.
Encore merci pour votre confiance et vos gentils mots à l’égard de toute l’équipe Provence Holidays.

À très bientôt,
Simon, Provence Holidays

Valorada con 5 estrellas sobre 5

Vlotte administratieve afwikkeling en…

Vlotte administratieve afwikkeling en heel snelle en accurate beantwoordig van al mijn vragen. Het hele proces verliep gesmeerd!

20 de enero de 2026
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Respuesta de Provence Holidays

Dear Mr Depickere,

Thank you very much for your kind feedback.
We’re pleased to hear that the administrative process was smooth and that your questions were answered quickly and accurately.
It’s great to know everything went seamlessly, and we truly appreciate you taking the time to share your experience.

We stay at your disposal, and are very happy to welcome you soon.

A bientôt,
Carolin, Provence Holidays

Valorada con 5 estrellas sobre 5

Paradou/Mausanne bliss

I was recommended Provence Holidays by a previous customer off yours. Furthermore, I know the area I wish to rent in - so for me it was all about getting the right house in the right area - and Provence Holidays had the best selection.

20 de enero de 2026
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Respuesta de Provence Holidays

Dear Mr Byrne,

Thank you very much for your kind review.
We’re delighted to hear that you were recommended Provence Holidays and that our property selection helped you find the right house in exactly the area you were looking for.
It’s great to know our portfolio met your expectations, and we truly appreciate you taking the time to share your experience.

A bientôt in Provence,
Justine, Provence Holidays

Valorada con 5 estrellas sobre 5

We just booked a villa and everything…

We just booked a villa and everything was seamless, staff extremely helpful. The proof will be in the pudding when we arrive in May.

12 de enero de 2026
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Respuesta de Provence Holidays

Dear Mrs Burns,

Thank you very much for your kind feedback! We’re delighted to hear that the booking process was seamless and that our team was helpful.

We look forward to welcoming you in May and are confident you’ll have a wonderful stay.

Please don’t hesitate to contact us if you need anything in the meantime.

A bientôt,
Clémence, Provence Holidays

Valorada con 5 estrellas sobre 5

Site clair et agréable à parcourir

Site clair et agréable à parcourir. Processus réservation rapide et efiicace. Il nous reste plus qu’à découvrir la maison louée

15 de enero de 2026
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Respuesta de Provence Holidays

Cher M. Keane,

Merci beaucoup pour votre retour positif.
Nous sommes ravis que vous ayez trouvé notre site clair et agréable, et que le processus de réservation vous ait été rapide et efficace.

Restons à votre disposition avant votre séjour,

A bientôt,
Justine, Provence Holidays

Valorada con 5 estrellas sobre 5

Réactivité parfaite

Réactivité parfaite

15 de enero de 2026
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Respuesta de Provence Holidays

Cher Ange,

Merci pour votre retour,
Nous sommes ravis que votre réservation ce soit parfaitement passée.

Au plaisir de vous recevoir en Provence,

A bientôt,
Axel, Provence Holidays

Valorada con 5 estrellas sobre 5

We greatly appreciate that PH provides…

We greatly appreciate that PH provides all the information needed online, and we think it is very nice that we could do the reservation online as well.
Other property management companies in competition with you do not fully provide what is of interest, although they do have some very nice galleries for a great number of very nice rental villas.

14 de enero de 2026
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Respuesta de Provence Holidays

Dear Mr Brown,

Thank you very much for your kind feedback.
We are pleased to hear that you appreciated the clear information on our website and the ease of booking online.
Happy to welcome you soon in Provence,

A bientôt,
Justine, Provence Holidays

Valorada con 5 estrellas sobre 5

Impeccable Service …

This is the 2nd time I’ve booked through Provence Holidays and it was seamless and as painless as the last time.
The service on the ground was also wonderful last time, so we are very much looking forward to our holiday in the summer.

12 de enero de 2026
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Respuesta de Provence Holidays

Dear Mr Thorn,

Thank you so much for your kind words and for choosing Provence Holidays again!
We are thrilled to hear that your experience was just as seamless as your previous one.

We look forward to welcoming you back this summer for another wonderful stay.

A bientôt,
Anne Laure, Provence Holidays

Valorada con 5 estrellas sobre 5

When I had to make some changes to the…

When I had to make some changes to the number of guests they were very quick and polite to respond.

2 de enero de 2026
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Respuesta de Provence Holidays

Dear Mrs Starbuck,

Thank you very much for your kind feedback. We’re glad we could assist you quickly and that the changes to the number of guests went smoothly.

A bientôt,
Fanny, Provence Holidays

Valorada con 4 estrellas sobre 5
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Respuesta de Provence Holidays

Dear Mrs Surrey,

Thank you so much for your kind words! We're really glad to hear that you found us responsive and proactive.

We wait to welcome you soon in Provence,

A bientôt,
Adélaide, Booking team

Valorada con 5 estrellas sobre 5

Great properties

Great properties, great service

15 de diciembre de 2025
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Respuesta de Provence Holidays

Dear Mrs Gee,

Thank you for your kind feedback!

We’re delighted to hear that you found the booking process efficient.

We look forward to welcoming you in the future!

A bientôt,
Clémence, Provence Holidays

Valorada con 5 estrellas sobre 5

Unkomplizierte Abwicklung

Unkomplizierte Abwicklung, sehr professionell!

8 de diciembre de 2025
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Respuesta de Provence Holidays

Dear Christoph,

Thank you very much for your positive feedback.

We are glad to hear that you appreciated the smooth and professional handling.

Happy to welcome you soon in Provence,

A bientôt,
Sydney, Provence Holidays

Valorada con 1 estrellas sobre 5

I would advise against booking through Provence Holidays without a trusted inspection of the property first. The photos and descriptions are embeleshed.

I strongly advise against booking through Provence Holidays. The company is ethically challenged and deeply dishonest. When we arrived at the home we had booked, we found it unacceptable and did not meet the advertised standards. A short list of the problems included rodent droppings on the floors, unclean bedding, cobwebs throughout the house, and a wasp infestation. It also had no climate control, which made Summertime temps inside the house reach nearly 80 degrees. It was not habitable, much less a "Luxury Villa." We had to find an alternative place to stay for our time in Provence at great expense and stress. After all this, they refused any sort of refund, claiming that such a refund occurs at the sole discretion of the homeowner, who, of course, refused to return any portion of our money. They essentially stole thousands of dollars from us. If you do book with PH, ask for an inspection of the home before and a guarantee of a refund if the standards are not met. This is all standard policy with most vacation rental companies these days. Provence Holidays needs to do better.

23 de junio de 2025
Opinión espontánea
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Respuesta de Provence Holidays

Dear Mr Philip,

We are sorry that your experience did not meet your expectations.

We would like to clarify a few important points however. The villa you booked was clearly listed as not having air conditioning, and this information was stated transparently in the property description.

Upon your arrival, you contacted us regarding concerns about insects and cleaning. Our team immediately offered to intervene and resolve any issues, but unfortunately, you chose to leave the property without informing us or giving us the opportunity to take action.

You initiated a chargeback request with your bank. After reviewing all documentation, the bank concluded that we had fully complied with our obligations, and therefore declined the refund of your request.

During your stay in June, we also extended a gesture of goodwill to compensate for any inconvenience, which you declined at the time. It is disappointing to see that, months later, the situation is being revisited publicly in the form of threats and negative reviews.

We take all guest feedback seriously and remain committed to providing accurate listings, responsive assistance, and quality service.

Should you wish to discuss the matter further in a constructive manner, we remain available.

Aurélie, Provence Holidays

Valorada con 5 estrellas sobre 5

Kompetent

Zuverlässig, seriös und sehr kompetent

1 de diciembre de 2025
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Respuesta de Provence Holidays

Dear Mr Kirsch,

Thank you very much for your kind words.
We truly appreciate your trust and are delighted to hear that you found our service reliable, professional, and highly competent.

A bientôt,
Clémence, Provence Holidays

Valorada con 5 estrellas sobre 5

Our stay at Les Olivier (Le Petit…

Our stay at Les Olivier (Le Petit Hameau) was stellar. The villa was wonderfully equipped, each bedroom suite was perfect for our group of five couples and the amenities exceeded our expectations. I would highly recommend it to anyone staying in Provence!

20 de septiembre de 2025
Opinión espontánea
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Respuesta de Provence Holidays

Dear Mrs Gile,

Thank you so much for your kind words!
We're thrilled to hear that your stay at Les Olivier (Le Petit Hameau) was stellar and that the villa exceeded your expectations.

We truly appreciate your recommendation and would be delighted to welcome you back anytime.

A bientôt,
Steffie, Concierge team

Valorada con 5 estrellas sobre 5

comme d'habitude tres professionnel

inscription et reservation rapide, sans problemes

29 de octubre de 2025
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Respuesta de Provence Holidays

Cher M. Kubierske,

Merci beaucoup pour votre retour positif !
Nous sommes ravis d’apprendre que votre réservation se déroule sans difficulté.

Toute l’équipe vous remercie pour votre confiance et reste à votre disposition,

Au plaisir de vous accompagner et à bientôt !

Justine, équipe des réservations

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