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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Placed an order on April 16th but after reading bad reviews was slightly worried. Estimated delivery was April 20th all items turned up on 22nd which is understandable with current situation. I receiv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After buying another pair nudie jeans, this particular pair decided to shrink in the wash. This was despite following the washing instructions. Not being a lover of the half mast look the options... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Iv received my goods no problem but it’s says the Boss and Ralph Lauren we’re both made in China I’m thinking there fake? I paid lots of cash for these good and they are gifts. Would like to know the... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Absolutely disgraceful!! Placed my order 7 days ago, next day they emailed to say my item had been dispatched via royal mail 48. 6 days later I contact royal mail to see about my order only to be told... Ver más

Información sobre la empresa

  1. Tienda de ropa de calle
  2. Tienda de ropa

Información proporcionada por diversas fuentes externas

Discover the latest fashion brands at Psyche. Designer clothing for men, women & children. Free UK next day delivery available.


Información de contacto

  • Linthorpe Road 175-187, TS1 4AG, Middlesbrough, Reino Unido

  • psyche.co.uk

2,8

Medio

TrustScore: 3 sobre 5

184 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Great service with a fault

I'm a repeat customer, and pleased with their competitive sale prices and fast shipping (delivery within 3 days of ordering on standard shipping). I took off 1 star, because on my first purchase the tags on an expensive item have already been detached.

14 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Company, Staff Knowledgeable

I have ordered a few products online and i am very happy with the products, also staff have good knowledge of products when you phone the shop, which is also fantastic.

I highly recommend them.

29 de abril de 2021
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hello Simon,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 5 estrellas sobre 5

Good quality trousers!

The trousers that I ordered arrived promptly. The quality of the trousers was good and it looked just like it did in the photos.

23 de abril de 2021
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hello Nightmarish,

Thank you for taking the time to leave us your review! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 1 estrellas sobre 5

Reworked "Hugo Boss" socks

Ordered a batch of twin-pack Hugo Boss socks. When they arrived they were single socks.. The original Hugo Boss tags had been removed and simply replaced with Psyche tags!

So they are selling Hugo Boss socks as original Hugo Boss when in fact they have been reworked.

Sent a polite detailed e-mail to Psyche customer service who simply replied with a pre-paid envelope attachment. No explanation - nothing.

Will not be using again.

26 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable and happy to shop again with Psyche

I got a good bargain from this shop and the product that I ordered arrived exactly the next day (I chose the Royal Mail 24 hours delivery). Very satisfied with the product with the price that I paid.

My only comment, appreciate if Psyce could notify me the delivery details and reference number for tracking purpose.

26 de marzo de 2021
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi Kadovia,

Thank you for taking the time to leave us your review, happy to read you are pleased with your order.

Your feedback is much appreciated, if you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 5 estrellas sobre 5

Really pleased despite worry

I found a shirt on this site which wasn't in stock elsewhere online (inc. the actual brand). I ordered, they took the right amount of money and it arrived on time. I'm really pleased because like some others I was worried about the negative reviews here. The common theme of those reviews seems to be, I ordered something during lockdown, it transpired to be out of stock and I was given a full refund. Yawn. Recent reviews seem like they're doing a better job.

17 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was a little sceptical but all was good

Was a little sceptical having read some iffy reviews, but the price was great and it was what I wanted in my size and the right colour so paid with PayPal for extra peace of mind.
Psyche delivered to goods on time and exactly what I ordered, so over the moon. The only tiny point I will say is that I was not notified when it was shipped. But an email to them confirmed it was on its way. Thanks Psyche

11 de marzo de 2021
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hello Adam,

Thank you for taking the time to leave us your review, happy to read you are pleased with your order.

Your feedback is much appreciated, if you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 5 estrellas sobre 5

Customer service

I ordered a moncler gilet for my son from psyche junior, however there was a slight issue with the zip, I received amazing customer service who sent me out a pre paid returns label as I didn’t have access to a printer. I will definitely be ordering again.

6 de marzo de 2021
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hello,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 5 estrellas sobre 5

Super-quick shipment

Super-quick shipment. Thanks!

22 de febrero de 2021
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi AK,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 5 estrellas sobre 5

Lovely products and lovely service

Lovely products and lovely service, had a slight trouble with delivery however completely understand that is not the senders fault the item was delivered to a neighbour and I was not made aware, customer service was excellent and assisted me in locating this! Will use again!

8 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

To be honest was an excellent experience, good customer service and quick delivery. 100% recommended

17 de diciembre de 2020
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi Sergio,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 1 estrellas sobre 5

Hugo boss jogging bottoms

I ordered hugo boss jogging bottoms on 11th November and have still not received the item. I have had no response from you and can't find the details or receipt. I don't bank online so I will be going to the bank tomorrow for a print out of my transactions. Hopefully the 86 pounds will be there because I'm a pensioner and 86 pounds is a lot of money to me. Please reply

23 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zero hassle lockdown exchange

After buying another pair nudie jeans, this particular pair decided to shrink in the wash. This was despite following the washing instructions.
Not being a lover of the half mast look the options were make them in to shorts or reach out to psyche for help.
After a conversation on Facebook messenger (due to being in lockdown 2) I was offered either a replacement or a refund.
Waited out side earlier today for my click and collect exchange.
25 years of shopping at psyche and I have never been let down. Roll on the next 25.

19 de noviembre de 2020
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi Richard,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Adam
Psyche Customer Care

Valorada con 5 estrellas sobre 5

No quibble replacement and great service

i ordered a Calvin Klein padded coat online and really struggled with the front zip. Having tried to wear it a couple of times (it wouldn't do up) i sent it back to Psyche. Adam in customer services was very helpful. He explained he'd get the in-house tailors to take a look first. They examined the garment, found it faulty and i received a replacement coat in 76 hours. GREAT service. Thankyou Adam and Psyche

15 de noviembre de 2020
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi Caroline,

Thank you for taking the time to leave us your review, your kind words are much appreciated and this will be passed on to Adam! We’re really pleased to hear that you were happy with our service!

If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Valorada con 5 estrellas sobre 5

Amazing company

Amazing company. Super fast delivery. Product was wrapped and projected. Awesome product. An brilliant start to my Christmas shopping. Will be purchasing from this store again. 😁

12 de noviembre de 2020
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi Rebecca,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Valorada con 5 estrellas sobre 5

Recent purchase

Recent purchase, easy to use website. Quick delivery. Can’t fault this company. I’ve never used this company before and only became aware through a Facebook advert but will use again.

28 de octubre de 2020
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi Simon,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Valorada con 5 estrellas sobre 5

great offers on rick owens

great offers on rick owens. quick delivery and good customer service from adam.

5 de octubre de 2020
Opinión espontánea
Logotipo de Psyche

Respuesta de Psyche

Hi Paul,

Thank you for taking the time to leave us your review, your kind words are much appreciated! We’re really pleased to hear that you were happy with our service!
If you need any assistance with any future purchases, please don’t hesitate to contact a member of our Customer Care team who will happily assist you.

Kind Regards,
Kheira
Psyche Customer Care

Valorada con 1 estrellas sobre 5

Avoid at all costs.

Ordered something in their sale never arrived card was refunded no explanation however item was back to full price in my size on their website. Just headline prices to grab your attention with no intention of selling you the items at that price

1 de octubre de 2020
Opinión espontánea

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