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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the 10 print pack and there’s nothing not to love! Both sets had really quirky colourful prints just what I was looking for. Paper quality is good, perfect for going in a frame, Fast deliver... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The prints were fine mostly, I would gift the ones I didn’t like or used profanity, but I didn’t mind the selection as I knew it would be random. It did differ hugely to the suggested random sample... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have ordered from punk haus many times, my walls will never be full enough of their fantastic prints. My husband even orders from them for my Christmas & birthday presents. Every single print I have... Ver más

Valorada con 5 estrellas sobre 5

I’ve ordered from Punkhaus a few times but this is the first time I’ve ordered a sample pack, and I must say I’m very impressed. Delivery was prompt, carefully delivered, and well packaged. Small qu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Make your haus a home with truly unique wallart from Punk Haus - not for everyone!


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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3,9

Todas las opiniones

(180)

52 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Customer service is excellent

Customer service is excellent. Particularly Nancy, who dealt with my issue of a couple posters arriving bent on one corner (during shipping, no fault of Punk Haus). Prompt to reply, and prompt to get it sorted. I'd most definitely order from Punk Haus again. Many thanks!

13 de enero de 2024
Opinión espontánea
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Respuesta de Punk Haus

Thank you so much!

Valorada con 5 estrellas sobre 5

Love my Print

Absolutely love my print from Punk Haus. The service I received was fantastic and delivery was so quick. Will definitely be ordering more prints.

11 de diciembre de 2023
Opinión espontánea
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Respuesta de Punk Haus

Thanks Sherry!

Valorada con 1 estrellas sobre 5

Bij dit bedrijf besteld

Bij dit bedrijf besteld, kreeg een bericht van de bezorger.
Eerst €24 betalen dan wordt het bezorgd.
Heel slecht. Ik wil mijn geld terug 😡

17 de noviembre de 2023
Opinión espontánea
Logotipo de Punk Haus

Respuesta de Punk Haus

Hi there. I can see that there will have been customs/handling fees to pay on your order which is outlined in our t&cs that there are usually fees to pay in addition to your initial shipping cost - the shipping cost we charge is what it costs us to ship from our shipping provide, hope this helps :)

Valorada con 2 estrellas sobre 5

Delivery can take up yo 12 weeks

There is no where on the website that says the wait time is up to 12 weeks. After waiting more than 8 weeks, I emailed customer service. They did respond quickly, saying wait up to 12 weeks for delivery. In my opinion they are not up front with the customer on shipping times. Three months for shipping on printed art work seems a little extreme.

21 de agosto de 2023
Opinión espontánea
Logotipo de Punk Haus

Respuesta de Punk Haus

Hi Leah. We totally understand your frustrations but this is out of our hands I'm afraid. We shipped your order 10 hours after you placed it (which fell well under our usual fulfilment time as it can sometimes take up to five days). We don't hide the fact that international shipping can sometimes be lengthy, we try to use the fastest methods possible but we are still battling with these times which is as equally frustrating for us, as well as for our customers. We have had some international orders take up to 16 weeks to arrive, again this is beyond our control - we wish we could do something to speed this up but alas we can't. I can see we have said we will send this again or refund in full after the 12 week period is up - so us as a small independent business takes a hit on a loss of what would be 14 line items of product if sent again or refunded for something that isn't our fault. Sorry you feel this way, but we can't control customs clearance processes and international shipping speeds in this current climate.

Many thanks

Team PH

Valorada con 5 estrellas sobre 5

Fabulous customer service orders a…

Fabulous customer service orders a poster after a few drinks and forgot to put in for my discount and put in the wrong address 🤪emailed company and Nancy in customer services changed my deliver address and even refunded me the 50% discount t I forgot to apply at checkout ! Great company and service

4 de agosto de 2023
Opinión espontánea
Logotipo de Punk Haus

Respuesta de Punk Haus

Thank you for the kind words Shauni, we really appreciate it!

Valorada con 1 estrellas sobre 5

Very poor quality dull with a dark…

Very poor quality dull with a dark shadowing it looks like it’s been printed off a old printer not at all like what’s shown on the website took long for the delivery and if you want to return the print they don’t cover the postage cost to return or give you a postage refund

8 de agosto de 2023
Opinión espontánea
Logotipo de Punk Haus

Respuesta de Punk Haus

Hi Hayley. This particular print is our all time best seller and never had any complaints previously. It states clearly in our FAQs that we don't cover return shipping costs and don't offer a free returns service. In regards to the long delivery time, we fulfilled your order within 5 hours of you placing your order so this delay was with Royal Mail I'm afraid, not us. Like we have said to you on email, you're more than welcome to send the print back to us for a refund if you don't like it, but we don't offer a free returns service. Many thanks

Valorada con 1 estrellas sobre 5

Poor quality prints

Poor quality prints. The neon wording does not stand out and looks very different to that advertised. Overpriced product.

29 de julio de 2023
Opinión espontánea
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Respuesta de Punk Haus

Sorry to hear you're not happy with your order. If your order still falls within the returns period and is unused then you're more than welcome to send it back for a refund. Many thanks

Valorada con 5 estrellas sobre 5

Great product

Fast delivery and great customer service. My second purchase, really good quality prints.

28 de junio de 2023
Opinión espontánea
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Respuesta de Punk Haus

Thanks Sharon!

Valorada con 5 estrellas sobre 5

I want them all....

I love all the prints I've bought from Punkhaus. I first saw them at a friend's house and thought how striking they were and 'purse friendly' (often they have great deals) and since then I've not stopped filling up my walls with them! The quality and variety are fantastic. Highly recommend.

10 de mayo de 2023
Opinión espontánea
Logotipo de Punk Haus

Respuesta de Punk Haus

Many thanks Liz!

Valorada con 5 estrellas sobre 5

Absolutely in love with my 5 prints…

Absolutely in love with my 5 prints that finished off our home renovation project.
Arrived with secure packaging so prints weren’t damaged & very good quality colours. Thank you Punkhaus!!
Highly recommend ⭐️

18 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top quality prints

Top quality prints, quick delivery and never any problems. Will keep on buying as long as they keep on printing 🙌😊

4 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unique Collection!

I have 7 prints around my home from this company, all unique and eye catching. Such a wide range available in different sizes, there is something for everyone.

5 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products, speedy delivery

Website is easy to use and mobile-compatible. Great range of unique and quirky products. Speedy delivery. Order arrived as expected, poster was as displayed on website. Packaged appropriately and delivered with no damage. Size as described. Poster now framed at home - getting lots of compliments!

1 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quirky, bold and often funny prints!

I have purchased prints from Punk Haus many times for my home - I have prints in my hall, living room and bedroom. I love the quirky, bold and often funny statements and vibrant and diverse graphics as well as the quality paper that it’s printed on. A lot of the prints really help to capture my personality in my home. I highly recommend!

1 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So cool

The prints are out of this world cool. I’d never use any other company for my wall art. I currently have an order that’s not arrived but what’s amazing is that they replied to my email so quickly with all the relevant information. Fingers crossed it arrives soon, this is the first time I’m ever had this.

24 de junio de 2023
Opinión espontánea

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