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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the 10 print pack and there’s nothing not to love! Both sets had really quirky colourful prints just what I was looking for. Paper quality is good, perfect for going in a frame, Fast deliver... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The prints were fine mostly, I would gift the ones I didn’t like or used profanity, but I didn’t mind the selection as I knew it would be random. It did differ hugely to the suggested random sample... Ver más

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Valorada con 5 estrellas sobre 5

I have ordered from punk haus many times, my walls will never be full enough of their fantastic prints. My husband even orders from them for my Christmas & birthday presents. Every single print I have... Ver más

Valorada con 5 estrellas sobre 5

I’ve ordered from Punkhaus a few times but this is the first time I’ve ordered a sample pack, and I must say I’m very impressed. Delivery was prompt, carefully delivered, and well packaged. Small qu... Ver más

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Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

Make your haus a home with truly unique wallart from Punk Haus - not for everyone!


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3,9

Muy bueno

TrustScore: 4 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

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(180)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Prints and fantastic value!

I can't understand some of the earlier negative reviews and wonder if they are real? I have ordered from Punkhaus before and have ordered two bundles that I will be framing up for Christmas presents. I have always found that the subject matter of Punkhaus prints to be innovative and at the "cutting edge" of modern art. Of course another major consideration these days is that their prints are fantastic value when compared to other sites offering prints!

6 de octubre de 2022
Opinión espontánea
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Respuesta de Punk Haus

Very kind words, thank you David! - Team PH

Valorada con 5 estrellas sobre 5

PUNK HAUS - YOU ROCK 🤘🏼

I received my sample bundle yesterday after ordering it on Monday via Nancy on insta (legend!) and I’m absolutely over the moon! Fantastic value!! 8 of the 10 prints I received were on my wish list and the other two are perfect for gifts wjth Crimbo coming up!! The print quality is top notch and printed on nice heavyweight card too. Honestly, if you’re umming and ahhing about giving these guys a try - GO FOR IT!! You won’t be disappointed. 🖤✌🏼

14 de octubre de 2022
Opinión espontánea
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Respuesta de Punk Haus

Thanks for the glowing feedback Sammy! - Team PH

Valorada con 5 estrellas sobre 5

Awesome prints, amazing customer service

I was looking for some cool prints for a while and have been following Punkhaus for a while and when I saw their mystery bundle I thought it was a perfect way to explore some prints, save a load of money, and have a fun surprise.
I was not disappointed! The prints were amazing and I love them! A couple I gifted to a friend which were more their style and the rest are sitting proudly in my home.
The customer service was great, really lovely people who are so friendly and communicative about when I should get my order.
I’ll definitely be a returning customer!!

15 de octubre de 2022
Opinión espontánea
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Respuesta de Punk Haus

Thanks Laura, hope to see you again soon! Team PH

Valorada con 5 estrellas sobre 5

So happy with my order

So happy with my order. Great selection of prints, lovely quality and excellent value for money.
Will shop here again and highly recommend.

2 de septiembre de 2022
Opinión espontánea
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Respuesta de Punk Haus

Thanks Emma! Team PH

Valorada con 1 estrellas sobre 5

Ordered a sample set via Instagram ad

Ordered a sample set via Instagram ad. Not cheap at £28.99. Received the worst selection of prints and wouldn’t frame any of them. I do understand that it is sight unseen but would have expected a better sample. Customer service quick to reply but of course terms & conditions prevent refund or even credit voucher. Really feel disappointed and wouldn’t order again.

10 de octubre de 2022
Opinión espontánea
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Respuesta de Punk Haus

Hi Lorraine. We are sorry you feel this way - but we expressed at point of sale when we were doing the bundles they are completely random and were a bargain price of only £2 per print, which was a massive saving on our usual RRP price as our entry level A5 prints are priced at £14.00 each. Sorry you weren't happy with your purchase of your sample pack. Team PH

Valorada con 4 estrellas sobre 5

Ordered via Instagram

Ordered via Instagram and ordered a special surprise bundle print deal. Prints came around 10 days after ordering. The prints are good quality, though they are printed on thinner paper stock rather than card stock. But once framed they will look great.

11 de septiembre de 2022
Opinión espontánea
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Respuesta de Punk Haus

Thanks Lesley. Yeah our sample packs were printed on an ever so slightly thinner stock that our usual prints, this is why we were able to sell them at the super bargain price of £2 per print :) Hope yo see you again soon! Team PH

Valorada con 2 estrellas sobre 5

Seems a bit sketchy

I bought a couple of prints from here after I was served an ad on IG. I bought two prints, and while they arrived fine one was super pixelated and generally just seemed bad quality. I emailed and was told that that was how the print was designed which does not seem right but they offered me a refund anyway which I accepted. They told me the refund was processed but I knew it hadn’t been as I paid with PayPal and PayPal notify pretty quickly when a refund has been processed, so I emailed and asked if they were sure, they then said it had and I got the PayPal notification. However a week later, PayPal notifies me that the refund failed which I’ve never had happen before. I’ve emailed them again but overall they just seem a bit shady, I’d suggest avoiding if you don’t want any hassle.

18 de junio de 2022
Opinión espontánea
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Respuesta de Punk Haus

Hi Zara. I've looked into this and it looks like there was a glitch when your original refund was issued and can see that it was successfully processed for you :) Team PH

Valorada con 1 estrellas sobre 5

No product, no refund, ignoring messages

I absolutely hate leaving bad reviews, but I am £43.99 out of pocket, have not received my product and have tried to contact the sellers through Instagram messaging twice and via their webform. It is so disappointing not even to receive a response, when their Instagram is rolling out new stories daily.

**UPDATE** 40 mins after posting this review I received a full refund

8 de junio de 2022
Opinión espontánea
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Respuesta de Punk Haus

Hey Ann. We always recommend people to contact us via email and not through DM on socials as we literally receive 1000's of DMs every single day and messages about orders can get lost. I can see that your refund was processed successfully for you :) Team PH

Valorada con 1 estrellas sobre 5

Received no product or communication after waiting 10 days

I placed and paid for an order 10 days ago. The money has left my account. So far I've had No confirmation email and no response from customer service from their webform or email sent. Website has no phone number. I am very upset about the complete lack of communication and lack of product delivery ( which was a birthday gift).

29 de mayo de 2022
Opinión espontánea
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Respuesta de Punk Haus

Hi Laura. I can see that we were waiting on some further details from you for your order and can see that we were successful in shipping your order to you :) Team PH

Valorada con 3 estrellas sobre 5

Delivery not amazing

Took 10 days for 1 small print to arrive - item wasn't dispatched until 5 days after order was placed, and sent second class at a cost of £1.85 plus whatever the thin card envelope cost (I can't imagine it did cost £3.99 to post, but I appreciate postage is charged as a flat rate). The print is nice but the white envelope it came in wasn't really strong enough to stop it getting bent, and one of those manila envelopes where one of the sides is thick card would have been better. Nice print but order early if it's a gift.

11 de mayo de 2022
Opinión espontánea
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Respuesta de Punk Haus

Hi Becka. Sometimes we do get damages no matter how we send them - we sometimes even get damages from our thick cardboard tubes, but this is due to lack of care from couriers as we do label all order with please do not bend labels - our shipping cost is reflective of the cost of all packaging materials and shipping costs. Hope this helps :) Team PH

Valorada con 5 estrellas sobre 5

Fabulous prints and outstanding customer Service

My 1st order with Punk Haus.I had my eye on a few of the prints and ordered 1 to see what the quality was like.The print arrived within 48 hours of ordering but unfortunately arrived damaged(down to the courier's).Emailed Punk Haus,got a reply from Nancy who sent me another out straight away which arrived the next day in perfect condition.The prints are fantastic quality, really deep colouring and bold lettering.The customer service is second to none.I will definitely recommend!!!

27 de marzo de 2021
Opinión espontánea
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Respuesta de Punk Haus

Thank you for the kind words Kirsty! Team PH

Valorada con 5 estrellas sobre 5

Top company

Top company, made 2 orders both came the next day after ordering! Couldn’t fault them, quality prints over the moon with them! Would recommend to anyone can’t wait to get them up on the wall!

15 de enero de 2021
Opinión espontánea
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Respuesta de Punk Haus

Cheers Chelsea! Team PH

Valorada con 5 estrellas sobre 5

THE BEST CUSTOMER SERVICE EVER

THE BEST CUSTOMER SERVICE EVER! Honestly, I am thrilled right now!! And let’s be honest, we only leave reviews if we are on either extreme of the happiness scale.

I went to order three prints, but couldn’t find one I wanted anymore. I ordered the other two anyway thinking that one might come back in eventually.

The two arrived in record time. On opening them I was really impressed by the prints and the colours and couldn’t wait to get them in their frames. However, I noticed a small mark on one of my prints. Not a dirt mark or anything; it was actually printed onto the picture, like a stray bit of ink or something. Small but I knew it would be constantly noticeable to me.

I emailed customer services with a picture. Nancy replied within 24 hours with an apology and the news that the design team was reprinting the print and they would send me out a new copy within the week. It just arrived this morning, quicker than a week!

While I ‘had’ her, I asked Nancy about the third print and when it would be back in stock. She said it had been discontinued but that she was sure there were some still in the warehouse; she’d have a chat with distribution. That too has just arrived this morning!!!

Customer service as it should be! Nancy was personable and quick with her responses and they went above and beyond in sorting my problem. I will definitely be buying more prints from here.

9 de julio de 2020
Opinión espontánea
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Respuesta de Punk Haus

Thanks for the glowing review Judith! Team PH

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