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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My husband, mam and mother in law all use this shop regularly. They offer a large range of quality products at much more affordable prices than a lot of shops they've tried before and this is now the... Ver más

Valorada con 4 estrellas sobre 5

During this uncertain time of lock down in the UK, I found punk monkey from a Google search on a certain brand of e liquid I wanted to try. I thought the website was nicely designed and informative. T... Ver más

Valorada con 5 estrellas sobre 5

I've been using PunkMonkey all throughout the pandemic. I was concerned that with non essential shops being closed I wouldn't be able to get my vaping accessories in a timely manner however PunkMonke... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Simply outstanding!!! The shop had a product I was after but wasn’t able to find anywhere. Great communication and super fast delivery. I will definitely be looking at buying from PunkMonkey again!!

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos

Información proporcionada por diversas fuentes externas

About Us A Family run business, whose built a reputation on superb customer care / service and has been started since 2014, and aims to help people who would like to have a healthier alternative to smoking. It is often seen that many people suffer from chain-smoking. When you begin to smoke cigarettes, then it slowly gets you inside it and makes you addicted to it. We offer free personal advice on the best type kit that would suit each individual. On a person to person basis. We have one of the biggest ranges of e-liquids and hardware in the north east. Many people think that quitting cigarettes is so hard and not possible. But they have probably tried all the conventional methods, Gums / Patches / Tablets etc. With our knowledge we can


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

174 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(174)

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Valorada con 5 estrellas sobre 5

A good experience

A good experience. Only issue was that the item ordered wasn't available and they sent a different replacement without asking. They gave a good juice for the inconvenience.

I will be using again because i know that they reply quickly to emails. Thanks guys

23 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Poor delivery company

Frustrating mix up with delivery but Nick was great at trying to sort it out.

2 de julio de 2019
Opinión espontánea
Logotipo de PunkMonkey Vape Ltd

Respuesta de PunkMonkey Vape Ltd

Hi Jenny sorry to see you have had a issue with your order. We have moved over to LCP as they offer a far better service to us as a business, and you as a customer.
After checking your order it seems our staff who shipped your order with using new system have picked the wrong delivery option, they did not choose next day as you have paid.
Based on this being our error i have emailed you a coupon code via email for £10 as a token of our good will, and hope you can see past this mix-up and continue to use us as have in the past. We have updated information to show LCP instead of DHL.
Kind Regards

Valorada con 1 estrellas sobre 5

Had mod 2 weeks before the trigger…

Had mod 2 weeks before the trigger wouldn't release, ruined the mod, the batteries and coil. Will be returning.

4 de junio de 2019
Opinión espontánea
Logotipo de PunkMonkey Vape Ltd

Respuesta de PunkMonkey Vape Ltd

Johnathon
you seem to be having a issue, but have not even given staff the chance to reply to email to help rectify your issue, is there a reason why , as we always look after our customers :)

Valorada con 1 estrellas sobre 5

Ordered pre built coils never received…

Ordered pre built coils never received the items that I ordered.sent me different coils no labels on cases or what ohms they was

25 de mayo de 2019
Opinión espontánea
Logotipo de PunkMonkey Vape Ltd

Respuesta de PunkMonkey Vape Ltd

Hi Lee will look into this first thing Monday and rectify ASAP

Cannot understand what has happened but rest assured this will be put right

Nick

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