Pupnecklace Opiniones 

Respuesta de Pupnecklace

2 mar 2024

Thank you for your positive feedback on our work and pricing. We're delighted to hear you're satisfied. Regarding the chain size, （Now each chain has a 5 cm extension chain, if there is another request, we will give another chain）we appreciate your input. If you have any specific preferences or suggestions, please feel free to share. Your satisfaction is our priority.

Best regards,

pupnecklace

Respuesta de Pupnecklace

2 mar 2024

Dear Taylor Maclean,
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the custom necklace. Your satisfaction is our utmost priority, and we're delighted we could create something special for you. If there's anything else we can assist you with or if you have more ideas for customization, feel free to let us know. We appreciate your trust in us!

Best regards,

pupnecklace.com

Respuesta de Pupnecklace

2 mar 2024

Dear Jess,
We're overjoyed to hear that the custom necklace with intricate details has left you in awe. It warms our hearts to know that your fur baby is always close to you. If there's anything else we can do for you or if you have more ideas for future creations, please don't hesitate to share. Your satisfaction means the world to us!

Warm regards,

pupnecklace.com

Respuesta de Pupnecklace

2 mar 2024

Dear Medina,
We're thrilled to hear that you love the custom necklace we crafted for you! Your satisfaction is our greatest reward. If there's anything else we can assist you with or if you have more ideas for personalized creations, feel free to let us know. We're here to make your experiences with us truly special.

Warm regards,
pupnecklace.com

Respuesta de Pupnecklace

Actualizada el 2 mar 2024

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you've experienced. We value your input, and we're committed to addressing your concerns to ensure a better experience in the future.
(Our staff has also sent the original drawings to your email)
To better assist you, could you please provide additional details about your specific issue? We want to understand your perspective and work towards a resolution that meets your expectations.

Alternatively, feel free to reach out to our customer support team directly at [service@pupnecklace.com]. We are here to assist you promptly.

Once again, we appreciate your feedback as it helps us identify areas for improvement. We look forward to the opportunity to make things right.

Best regards,

pupnecklace

Respuesta de Pupnecklace

2 mar 2024

Dear Paige Poloha
We're delighted to hear about your wonderful experience! It's fantastic to know that the item matches the pictures, the quality meets your expectations, and the delivery was prompt. Your satisfaction is our priority, and we're grateful for your positive feedback. If there's anything else you need or if you have more experiences to share, feel free to reach out. We look forward to serving you again in the future!

Best regards,
pupnecklace.com

Respuesta de Pupnecklace

11 ene 2024

Dear Chelsea,

Thank you for sharing your experience on Trustpilot. We're thrilled to hear you love the custom pet necklace! Your understanding about the delivery time is appreciated. We're actively improving it post-holidays, with orders expected to arrive within 2 weeks.

We're glad the necklace exceeded expectations, and the complimentary laminated picture was a nice touch. Thank you for choosing Pup Necklace—we look forward to serving you again!

Best,
Matt
Director, Pup Necklace

Respuesta de Pupnecklace

11 ene 2024

Dear Faith,

Thank you for your kind words on Trustpilot! We're thrilled that you love your pupnecklace and that it serves as a beautiful keepsake for your childhood dog. We're delighted to hear it came out perfect, and your satisfaction means the world to us. If you ever have more memories to cherish, we're here for you.

Best,
Matt
Director, Pup Necklace

Respuesta de Pupnecklace

10 ene 2024

Our team is thrilled to receive your positive feedback. Thank you for liking it! Also sorry first,if you don't receive an immediate response on INS, please feel free to email us.
our email : service@pupnecklace.com (Our team will also keep a close eye on INS in the future.)

Respuesta de Pupnecklace

11 ene 2024

Dear Taylor,

Thank you for recommending us! We're touched to hear how special the necklace was for your little sister, and we're honored to have played a part in creating a meaningful Christmas gift. It warms our hearts to know it brought tears of joy. If you ever have more special moments to celebrate, we're here for you.

Best,
Matt
Director, Pup Necklace

Respuesta de Pupnecklace

6 ene 2024

Dear Tatty
Thank you for your feedback! We're delighted to hear that you appreciate our product and that it has become a cherished gift worn every day. If you have any other thoughts or suggestions, please feel free to let us know. Thanks again for your support!
Best wishes!
Pupnecklace.com

Respuesta de Pupnecklace

4 ene 2024

Thank you for your positive feedback! Your kind words motivate us to continue delivering excellent service. If you ever need assistance, feel free to reach out. Thanks again for choosing us! happy new year !

Respuesta de Pupnecklace

11 ene 2024

Dear Kelsea,

Thank you for your 5-star review! We're delighted you love our product and appreciate your patience with the slight shipping delay. Your compliments on our packaging and the product itself mean a lot to us. If you ever need assistance or have more compliments to share, we're here and ready to help!

Best,
Matt
Director, Pup Necklace

Respuesta de Pupnecklace

11 ene 2024

Dear Matt J,

Thank you for sharing your wonderful experience! We're thrilled to hear that the necklace was a beautiful and joyous gift for your sister. We're pleased that the shipping was fast. If there's anything else we can assist you with, please don't hesitate to reach out.

Best,
Pup Necklace

Respuesta de Pupnecklace

2 ene 2024

Dear Kay Hise, thank you for your positive feedback! We're delighted to hear you're satisfied with our service. Looking forward to serving you again!