Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Brought a xl bed arrived after 2 weeks, Very poor quality ask to return under consumer right,there website page says return within 100 day . Wouldn't accept a return offered a credit note not a... Ver más

Valorada con 5 estrellas sobre 5

Quick to arrive, and easy ordering experience. These definitely work! We noticed the difference within a few days with our Jack Russell who, when we first got her, was getting heaps of ticks. She neve... Ver más

Valorada con 4 estrellas sobre 5

Bed is cute & very soft. Guide didn't really match accurately for dog size though. Would have purchased next size up but don't want to exchange at this point because NO communication from seller durin... Ver más

Valorada con 5 estrellas sobre 5

Great machine, our dogs have slowed their barking down to just about nil, when they bark they realise that following the bark will be an uncomfortable sound. It is funny to watch their reactions and... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

Pupsdream is the place to go for calming dog beds & pet accessories for the modern pet owner.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,5

Todas las opiniones

(1950)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service. It's not often you come across a company with such great values and service anymore. Pupsdream exceeded expectations so thank you.

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Why I chose Pupsdream.

The information on the site was quite comprehensive, the quality of the products stood out, the site itself is very user-friendly, free shipping and the ability to track progress was greatly appreciated. And the company standing behind its product with a generous return policy, says it all. When did I buy pups? Did I buy pup string and then we’re good I’m gonna let you out again pups dream when did I get pups dream mailboxes online orders pups dream April 26

26 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pupsdream did end up asking me to give away the bed to a dog in need vs a return and issued a gift certificate for the purchase plus some. While I would have preferred an easy return. Shipping problem

I tried to return a purchase only to get a long winded email asking me to explain my decision to start a return and to call. It was the most insulting and coercive email I have received in my request for a return purchase.

There does not seem to be a phone number attached to this business anywhere I looked.

Never again.

15 de mayo de 2025
Opinión espontánea
Logotipo de Pupsdream

Respuesta de Pupsdream

Dear Constance,

Thank you very much for your feedback.

We are really sorry to hear that you found the return frustrating. We strive to support every customer with respect and flexibility. Our returns policy includes a brief inquiry so that we can better understand your concerns and offer the most appropriate solution without pressuring or inconveniencing you.

Unfortunately, we are unable to locate an order under your name or details. We had requested you for the relevant order information so that we can properly investigate the issue and help you.

Please let us know your order number so that we can look into the matter immediately.

Valorada con 5 estrellas sobre 5

These work!

Quick to arrive, and easy ordering experience. These definitely work! We noticed the difference within a few days with our Jack Russell who, when we first got her, was getting heaps of ticks. She never had an issue while she was wearing the tick collar- great product. Just need to put a cable tie on to keep it on otherwise they fall off eventually

25 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great machine

Great machine, our dogs have slowed their barking down to just about nil, when they bark they realise that following the bark will be an uncomfortable sound. It is funny to watch their reactions and you would think they are saying “oh no, we have done it again”
I have tried several other machines that did not have the positive effect on them. I thoroughly recommend the Pups Dream product

7 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Cloud 9 dog bed

My dog absolutely loves her new bed. It is gorgeous and she’s very happy in it. It did take a long time to be delivered but worth the wait

3 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Product is great

Product is great, great value. Shipping notifications could be improved, but not the company’s fault

30 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My 13 year old cocker spaniel…

My 13 year old cocker spaniel absolutely loves his doughnut style bed. He had a big operation and his bed actually arrived the day he had operation. So when he came home he had a comfy cosy bed to rest in. He has since used it day and night. Best bed I ever bought him. So thank you from very happy pet mum and of course Hamish the cocker xx

29 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dog chose the winner!

I bought the cloud bed in preparation for a visit by some friends with their dog. The bed was a bit delayed in transit so I ended up buying another bed at Target. That is what the dog slept on for the first night. When the cloud bed arrived I put it down next to the other bed. The dog immediately climbed into the cloud bed and that was her choice every night.

11 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality

The bed is amazing, really good quality and our pooch loves it.
Delivery was good and came when expected.
Would definitely recommend

18 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My dog absolutely loves the bed

My dog absolutely loves the bed - He’s only 11 weeks old and before it arrived he couldn’t be anywhere if not right next to someone, now we can leave him alone for an hour or so and come back to him comfortably on his bed! The company is wonderful in customer service and came to australia within two weeks which I’m very impressed with :)

30 de abril de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más